3 Keys to Improving your Change & Configuration Management
Getting good, solid processes and procedures in place for ITIL’s Change & Configuration Management processes is critical to serve as a quality foundation to develop from. IT organizations increasingly have a need to evolve beyond traditional Change Management and into a hybrid model where discovery and understanding dependencies is a central to the Change Management process. It is this linkage between Change and Configuration Management that has advanced the relationship into more complementary model.
In this session we will discuss how companies are moving beyond traditional connections between the service desk and CMDB to develop a consumer/provider model for their data and processes. We will look at how IT Service Management is getting smarter by leveraging the dependency and mapping data from the CMDB. Spreadsheets and home grown tools or integrations are increasingly a thing of the past.
Amazon Web Services has provided companies of all sizes with on demand elastic IT infrastructure services in the cloud totaling more than 50 services. This series gives you an opportunity to ask questions from an AWS expert live on any topic and also hear an overview of the subset of services/tools that AWS offers in big data and analytics.
Either submit questions during the session or ahead of time to email@example.com. In the email please include your NAME, COMPANY and JOB TITLE.
IT organizations face rising challenges to protect more data and applications in the face of growing data security threats as they deploy encryption on vastly larger scales and across cloud and hybrid environments. By moving past silo-constrained encryption and deploying encryption as an IT service centrally, uniformly, and at scale across the enterprise, your organization can benefit from unmatched coverage— whether you are securing databases, applications, file servers, and storage in the traditional data center, virtualized environments, and the cloud, and as the data moves between these different environments. When complemented by centralized key management, your organization can apply data protection where it needs it, when it needs it, and how it needs it—according to the unique needs of your business. Join us on November 25th to learn how to unshare your data, while sharing the IT services that keep your data secure, efficiently and effectively in the cloud and across your entire infrastructure.
На этом вебинаре вы услышите ответы архитектора облачных решений AWS Дениса Баталова на предварительно присланные вопросы по тематике DevOps – сервисам и лучшим практикам AWS по разработке и обслуживанию программного обеспечения с помощью облака AWS. В частности, приветствуются вопросы по таким AWS сервисам как CloudFormation, Elastic Beanstalk, OpsWorks, а также CodeCommit, CodeDeploy, CodePipeline и EC2 Container Service.
Gli strumenti Command Line Interface (CLI) di AWS forniscono un’interfaccia a riga di commando semplice da utilizzare che permette di creare potenti script di automazione. In questo Webinar, scopirari techiche avanzate che aprono nuovi scenari nell’utilizzo della CLI AWS. Ti mostreremo come filtrare e trasformare le risposte dei servizi via JMESPath, come concatenare script e comandi per ottenere automazioni complesse, ed esplorare le nuove caratteristiche e funzionalità.
To help enterprises integrate data, accelerate mobile development and create secure, revenue-generating, digital ecosystems - CA is introducing three new products in the API Management family at CA World 2015.
Join this webcast to be one of the first to receive an inside look into the next evolution of API management and mobile development tools which which directly help API Owners, Developers, Enterprise Architects, and Chief Digital Officers succeed in their roles.
Watch this webcast to discover:
- What new CA API Management products are being announced at CA World 2015
- What challenges they solve in mobile & IoT development
- How they expand the role of API Management in the API lifecycle
- How they fit into an enterprise architecture
This webinar will provide an overview on the topic of analyzing various fatty species in foods and methods to determine various classes from total fat to various lipid fractions and the wide variety of analyses available for fat determination. Topics discussed will include the analyses of fatty acid methyl esters (FAMES) in foods and the use of comprehensive two-dimensional gas chromatography (GC x GC) for the enhanced separation of highly complex mixtures. Advances in GC column stationary phases and new phases based on ionic liquid technology for the analyses of saturated and polyunsaturated FAMES will be discussed aswell as the use of GC×GC in the field of food lipid analysis. The considerable advantages of the two-dimensional approach (both with and without MS detection), in experiments related to a series of lipid volatiles (fatty acids, sterols, oxidation products, fatty alcohols, etc) will be illustrated.
In this webinar, we will:
> Overview the wide variety of methods available for the analysis of fat in foods.
> Examine traditional and new classes of GC Stationary Phases for the evaluation of various FAME species.
> Discuss the power of two-dimensional gas chromatography (GCxGC) for separating highly complex mixtures and how it can be combined with mass spectrometry for analyzing volatile and semi-volatile analytes
There are plenty of good ideas for improving the testing process, but many teams struggle to put these ideas into practice. How can a QA team make the most of testing practices that span multiple teams and development phases, utilize different technologies, address different objectives and include automated and manual workflows?
Listen in to learn how Synopsys can help your team take practical steps to improve testing by:
-Enabling developers to improve code quality and security, early
-Prioritizing testing runs based on business risk and the impact of product changes
-Addressing important testing gaps while avoiding redundant testing
Pharmaceutical companies play an ever increasing role in the treatment and prevention of illnesses. Many leading Pharma companies depend on third-party organizations, like the Almac Group, to help conduct testing, research and trials to improve the overall drug development process.
Almac is a global leader in contract pharmaceutical development and manufacturing services, and recently deployed scriptless test automation to improve its core business application testing in support of its overall business agility goals.
This session will focus on how Almac and TurnKey Solutions partnered to successfully shorten test cycles and improve test outcomes - supporting more rapid deployment cycles for core applications and end-to-end business critical processes.
Shauna Quinn, Software Test Manager for Almac, will share recent results and 4 lessons learned in Almac’s implementation of scriptless test automation, including:
How to build a better alternative to manual testing methods, which for Almac, previously took 20 people and 12 weeks to run
How to streamline operations and shrink testing cycles from multiple weeks to only 3-4 days
How automation helped to quickly and easily validate core business systems using a comprehensive regression suite
How this intuitive software provided a solid testing strategy moving forward
Charl Joubert, Change and Configuration Manager SMS, University of Pretoria
Charl Joubert from University of Pretoria in South Africa explains why HP Service Manager with Smart Analytics leverages Big Data to be a game changer for problem management at the service desk and how amazing gains have been measured on daily tasks.
Ralf Schäfer, COO/CSO/CCO COMLINE AG & Marco Kleiner, Data-Center-Services Director
COMLINE has updated and improved its datacenter to the next generation, based on HP Cloud Service Automation and HP Operation Orchestration. COMLINE has built a secure and highly automated hybrid cloud architecture to deliver IT services to SMEs throughout Germany from an advanced data centre. Return on investment has been achieved in less than one year along with 80% company productivity gain.
UK-based global IT services company Infuse uses HP Service Anywhere to manage its own internal IT services as well as being a key part of its innovative useMango™ solution. useMango™ saves customers 40% on testing costs and 80% of time savings.
Join Infuse CEO Nalin Parbhu for this interactive session where he will share how HP Service Anywhere keeps Infuse and useMango™ ahead of the game – and how it can do the same for you.
Linus Linder, Director Information Technology, FARO Europe GmbH & Co. KG
Join this webinar to hear what challenges Faro were facing around IT Service Management and why they chose HP Service Anywhere; which is an intuitive self-service portal - providing effective and easy problem management and much more.
FARO is the leading and trusted source for 3D measurement, imaging and realization technology. The company develops and markets computer-aided measurement and imaging devices and software. Worldwide, approximately 15,000 customers are operating over 30,000 installations of FARO systems.
Mike Shaw and Dan Wood, HP Enterprise Software EMEA
Everything is digital. Industries are transformed as products and services become “software-defined”. Organizations win by putting engaging applications in the hands of customers and insightful data in the hands of employees.
This new style of business requires a new style of IT. Core IT to deliver the backbone of services to run business operations, and Fluid IT to be a partner in building brands, experiences, and loyalty.
IT faces a challenge – how to be efficient and consistent, as well as experimental and innovative.
Join this webinar to learn the 5 key success factors:
As digitization shapes every aspect of modern business, it is having an equally significant effect on the expectations of IT. Brands now have to embrace the age of the digital solution, whilst still maintaining the cornerstones of experience, security and loyalty. What has
emerged is a bimodal IT paradigm, where both traditional Core IT and modern Fluid IT are essential to the IT environment of a successful modern business.
A traditional IT system offers slower development but stable compute and solid security. Fluid IT is a reaction to the demands of the modern world—it is all about speed and agility as concepts are taken to market with ever-increasing speed, starting with minimal viable products. But this is not a case of old versus new, or good versus bad; successful businesses are those that learn to implement both.
Imagine a single, enterprise-level platform for all performance testing. Globally distributed engineers sharing a common testing infrastructure. All licenses consolidated into a single, easily accessible pool. Simple, single-instance installation and upgrade.
Imagine no more. Join this webinar to see the new innovations in Performance Testing from HP.
Discover how HP Agile Manager can empower your teams, provide unparalleled visibility and allow you to achieve nimbleness in the face of complexity and change.
HP Solutions for Agile Delivery enable you to move from being a development practice to being a delivery practice by integrating key disciplines like requirements and QA. They make your application teams more responsive. And they result in higher quality and lower-risk deliveries.
Matthew Brady, HP Software, Network Virtualization EMEA
With HP Network Virtualization solutions you can simulate and test real-world network conditions to improve application accuracy, reliability and performance. Enabling you to quickly discover and capture network conditions from hundreds of millions of true last-mile end points.
In this live demo you’ll discover how to network-enable your functional and non-functional tests to identify user issues before deployment, test actual capacity and optimize mobile, web and other applications.
Andy Mackay, HP Software EMEA and Muneer Mubashir, HP Software WW
IT organizations are tasked with delivering end-to-end services for infrastructure and applications, while concurrent revolutions in cloud computing, mobility, big data and security are redefining what enterprise users expect from their applications and IT services.
IT professionals need to manage the complexity of accelerated delivery of services across traditional IT Data Centers or cloud environments—whether it is a full stack of infrastructure from storage, network, servers to databases or right up to the application layer. As an IT organization, success depends on efficiently orchestrating operations across functional silos, eliminating the hand-offs, delays and errors that lower the end users’ experiences.
So join Andy Mackay and Muneer Mubashir as they discuss what the Orchestrated Data Center really is.
What value does your IT Service Management solution provide to your business? To your users? How do you measure service quality and efficiency? In a world where IT performance data is spread across many systems, using spreadsheets or other manual tools is error-prone and inefficient. On the other hand the data to answer these questions is there – it’s in your service desk and other solutions. What if you could access this operational performance data coming from different systems and tools through a single lens and get meaningful answers from it?
Join this session to learn more about IT performance KPIs and how we can help you demonstrate value to your business and IT users.
Michael Pott and Kees Van Den Brink, HP EMEA Enterprise Software
The IT world is changing rapidly, but latest mega trends like cloud and mobility do not change the set of challenges and drivers IT organizations are constantly facing: cost, quality and compliance – even more so with the fast shift of traditional first-level tasks to more self-services.
Automation can help tackle these. But what does automation really mean? What should be automated? How would you automate? And what are the benefits you can expect?
Join this session to discuss the process – integration – automation triangle and then learn about examples like change management and request-to-fulfill to discuss some starting points for a pragmatic approach for automating ITSM.
Your enterprise depends on actionable insight being securely delivered to the right person, at the right time, to influence what they do or the decisions they make. To stay ahead of the competition, become more profitable, and improve your operations, increasingly requires a real-time fusion and analysis of large volumes of structured machine (sensors, embedded software, etc.), unstructured-human (social media, documents, audio, video, etc.), and traditional transactional data.
Join this webinar to hear HP's strategy to harness the power of Big Data, including HP's latest innovations with HAVEn (Hadoop, Autonomy, Vertica, Enterprise Security, and n-apps), the industry's first comprehensive, scalable, open, and secure platform for Big Data. Hear stories of innovative companies already putting these ideas into practice.
IT organizations are currently spending 65-80% of their budget on maintenance. But traditional application management services are falling short, leaving IT stuck in reactive mode with unpredictable costs, gaps between internal and external providers, and challenges in innovation.
HP Solution Management Services (SMS) provides a holistic approach with a single point of accountability to help you control cost, improve quality and realize the value of your enterprise HP Software solution.
Watch the webinar to find out how your business can benefit and learn:
1. How to step out of reactive mode with HP SMS, allowing you to free up resources and make way for innovation
2. How to combat the three biggest software issues in the management phase: cost, resource and quality
3. How HP SMS can help you realize value and minimize costs of your HP Software solution
Nick Lee, Storage Essentials, HP Enterprise Software
Today’s IT environment is full of new technology, trends, vendor proprietary solutions, virtualization strategies, BIG DATA, Enterpise applications and much more. Although there have been great advances with innovation and performance, the current scene is a setting for complexity that comes with various interfaces as well as de-centralized management of daily trends or key performance indicators.
A well-managed storage environment is constantly evolving, and managing storage resources effectively has become increasingly complicated. The transition to virtualized machines, software-defined storage, and cloud computing has created greater dynamics and has made managing a global infrastructure even more difficult. In this session, you will hear about increasing asset visibility and managing a global heterogeneous storage infrastructure. We will cover topics including capacity and utilization planning, application to spindle performance, as well as centralized storage resource management and reporting. You will get practical advice that you can use to determine the value of a storage resource management solution.
Chuck Darst, HP IT Service Portfolio Management; Susan Merriman, HP Software Professional Services
The amount of IT information available to end-users and service desk personnel is enormous. How do end-users learn in the world of IT today? What are the trends and realities? How does the service desk stay relevant helping an end-user community with access to vast sources of information? How do you turn information into knowledge that empowers both end-users and the service desk? Please join us, as we discuss these emerging trends and enabling technologies.
Myles Suer, HP IT Performance Management, Product Strategist
Recently, a major IT management player said that IT needs “figures to measure performance and improve processes”. Clearly, we need to have concrete goals and the ability to manage against them. In order to align better, take cost out, and become more predictable in their service management, we need to have concrete service delivery goals as well as the ability in real time to know when you are not delivering.
In this webinar, we will cover the importance of having an ITSM Scorecard as well as what types of goals our customers say you should have for typical service management metrics.
Chuck Darst, Senior Product Marketing Manager, HP IT Service Portfolio Management
Dramatic changes are occurring in how IT is consumed and delivered. This is arguably most visible from the user perspective with mobile, wireless, and application stores. This also has significant implications on the service desk organization especially as the sources for IT services expands. Join us to explore how the new style of IT is impacting service desk management.
Rob McMahon and Neelam Chakrabarty, HP Software Cloud & Automation
In today’s presentation, we will discuss seven key things IT executives need to consider as they plan their journey to the cloud.
As you embrace cloud computing, you need to consider your strategy for how you will leverage cloud computing to serve the needs of your internal customers.
Public cloud services such as Amazon and Microsoft have become more popular and easy to access. Therefore, you will need to become brokers of cloud services, sourcing services from third parties, providing services based on internal infrastructure and integrating these services in a simple, seamless manner to your lines of business.
Jimmy Augustine, Director of Marketing, HP Performance Anywhere
For many companies mobile applications are today a viable mean to generate customer revenue, loyalty and satisfaction. As the new business channel delivers business value, it means that companies should be able to proactively monitor, manage and improve the end user experience of these mobile application services. Join us to learn more on how HP has enhanced the Application Performance Monitoring solutions to cover the synthetic and native mobile application monitoring of these new mobile application services.
Live Webcast across EMEA on HP Enterprise Software
Simplify the complex needs of your business by taking a holistic approach to IT software. With our complete portfolio of products, HPE can help optimize your applications, information and infrastructure – with security and confidence.
Aimed at IT Operations and Applications managers as well as Developers who need to get a greater understanding of how the HPE IT Performance suite can benefit their organization.