itSMF USA On-Line Conference: Are We There Yet?

Presented by

James Thomas, Pacific Life & Charles Araujo, CastlePointe

About this talk

IT-Business Alignment is still one of our top requested topics. Learn more about this key area with our two presenters: Silos to Service – Making the Transformation with James Thomas, Pacific Life. and Beyond Alignment: Why IT Must Create Customer Intimacy with Charles Araujo, CastlePointe. Our two presenters will give you both the theoretical and the practical with key take aways for your own efforts.

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