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El Foro Conferencia: La importancia de la Norma ISO 20000

"Guía de implantación de ISO20000 utilizando las buenas prácticas de ITIL" por Luis Morán Abad y Alejandro Pérez Sánchez. Dirección de Sistemas de Información Corporativos. Telefónica. Desde Madrid. //"Guía con humor: Las respuestas que siempre quiso saber sobre ISO20000" por Juan José Carpintero, Director de Producción de Sistemas de Información. Alcampo. desde Madrid.
Recorded Jun 23 2010 102 mins
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Presented by
Luis Morán Abad y Alejandro Pérez Sánchez & Juan José Carpintero
Presentation preview: El Foro Conferencia: La importancia de la Norma ISO 20000

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    Cyberattacks are increasing in frequency, sophistication and impact. Recent cybercrime statistics are eye-opening:

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    Ransomware costs have risen 184% from $12,762 to $36,295 in Q2 2019 according to a Coveware study
    The FBI reported Business Email Compromise (BEC) is a $26 billion dollar enterprise
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    SCORE reported that 43% of attacks are on SMBs,
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    Farooq Khalid, Vice President, Customer Interactions at SKAEL,Inc.
    Human Digital Journey From Where We are to ’Self-Running’ Everything

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itSMF USA is the definitive & authoritative source for the advancement of IT Service Management best practices.

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  • Title: El Foro Conferencia: La importancia de la Norma ISO 20000
  • Live at: Jun 23 2010 3:30 pm
  • Presented by: Luis Morán Abad y Alejandro Pérez Sánchez & Juan José Carpintero
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