Destination ISO/IEC 20000: Scoping and Eligibility

Presented by

ISO/IEC 20000 SIG Appointed Contributors

About this talk

The itSMF USA ISO/IEC 20000 Special Interest Group is invites you to join the journey to “Destination ISO/IEC 20000”. During this third event the participants will learn about selecting an RCB, a Registered Certification Body, for ISO/IEC 20000 certification, and determining the goals and the scope and eligibility of the certification program.

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