Destination ISO/IEC 20000: Setting Up a Management System

Presented by

ISO/IEC 20000 SIG Appointed Contributors

About this talk

The itSMF USA ISO/IEC 20000 Special Interest Group is invites you to join the journey to “Destination ISO/IEC 20000”. During this fourth event the participants will learn about how to institutionalize the management responsibilities according ISO/IEC 20000, how to meet the competence, awareness and training requirements, and what it takes to meet the documentation requirements according to ISO/IEC 20000.

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