Higher ED SIG-Creating a Change Advisory Board

Don’t make the mistakes we made! In 2008, Wake Forest University’s Information Systems department implemented a change management process centered around a Change Advisory Board that met daily to review all changes. The CAB was created to meet the interim CIO’s requirement for a formal change management process. In the subsequent months a department-wide change management process improvement identified many weaknesses in the original model and designed a more efficient, risk-based approach to change review and approval. This presentation will underscore the value of planning and review common pitfalls in change management implementation.

Recorded Oct 12 2010 60 mins

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John Borwick

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itSMF USA

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