Higher ED SIG-Creating a Change Advisory Board

Presented by

John Borwick

About this talk

Don’t make the mistakes we made! In 2008, Wake Forest University’s Information Systems department implemented a change management process centered around a Change Advisory Board that met daily to review all changes. The CAB was created to meet the interim CIO’s requirement for a formal change management process. In the subsequent months a department-wide change management process improvement identified many weaknesses in the original model and designed a more efficient, risk-based approach to change review and approval. This presentation will underscore the value of planning and review common pitfalls in change management implementation.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (198)
Subscribers (17808)
itSMF USA is the definitive & authoritative source for the advancement of IT Service Management best practices.