Higher ED SIG-Creating a Change Advisory Board
Don’t make the mistakes we made! In 2008, Wake Forest University’s Information Systems department implemented a change management process centered around a Change Advisory Board that met daily to review all changes. The CAB was created to meet the interim CIO’s requirement for a formal change management process. In the subsequent months a department-wide change management process improvement identified many weaknesses in the original model and designed a more efficient, risk-based approach to change review and approval. This presentation will underscore the value of planning and review common pitfalls in change management implementation.
Recorded
Oct 12 2010
60 mins
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Presented by
John Borwick
John Borwick
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Connect, Learn, Grow
itSMF USA is the definitive & authoritative source for the advancement of IT Service Management best practices.
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- Title: Higher ED SIG-Creating a Change Advisory Board
- Live at: Oct 12 2010 6:00 pm
- Presented by: John Borwick
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