Destination ISO/IEC 20000: All About Audits

Presented by

Subrata Guha, Director – IT Services, UL-DQS Inc.

About this talk

The ISO/IEC 20000 SIG Board Members are excited to announce our next Destination ISO/IEC 20000 webcast program – All About Audits. This session will cover topics such as internal audits, external audits, certification audits, and surveillance audits. All provided to you from an auditor’s perspective as our speaker is an ISO/IEC 20000 auditor! The Destination ISO/IEC 20000 program is designed to cover every phase of the journey to implementing ISO/IEC 20000 within your organization. Whether your goal is to achieve certification, or simply use the standard as a benchmarking tool, we’ll provide the information you need to reach your destination.

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