The ITSM LIFT Program at Oracle: Innovation for Tomorrow

Name: The ITSM LIFT Program at Oracle: Innovation for Tomorrow
Uploaded: 2011-04-21T16:00:00+00:00
Duration: 59 min 48 s
Description: Oracle received the 2010 itSMF USA Project of the Year Award for its Global IT LIFT Program. This program had an aggressive strategy of making 23 processes go live in the course of the project. Learn how the operations team accomplished this task, its current state and future plans.

Oracle received the 2010 itSMF USA Project of the Year Award for its Global IT LIFT Program. This program had an aggressive strategy of making 23 processes go live in the course of the project. Learn how the operations team accomplished this task, its current state and future plans.

Recorded Apr 21 2011 60 mins

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Presented by
Greg Green, Process Manager at Oracle

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