The ITSM LIFT Program at Oracle: Innovation for Tomorrow
Oracle received the 2010 itSMF USA Project of the Year Award for its Global IT LIFT Program. This program had an aggressive strategy of making 23 processes go live in the course of the project. Learn how the operations team accomplished this task, its current state and future plans.
Recorded
Apr 21 2011
60 mins
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Presented by
Greg Green, Process Manager at Oracle
Greg Green, Process Manager at Oracle
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Connect, Learn, Grow
itSMF USA is the definitive & authoritative source for the advancement of IT Service Management best practices.
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- Title: The ITSM LIFT Program at Oracle: Innovation for Tomorrow
- Live at: Apr 21 2011 4:00 pm
- Presented by: Greg Green, Process Manager at Oracle
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