•Learn and understand why the mindset of all leaders must be changed from transactional to transformational leadership.
•Understand the significance of being a strong leader and contributor, why courage is required, and the 5 areas that are essential for success:
•Obtain an awareness for defining and communicating the business they are in, knowing who their customers are (and the customer expectations), identifying the services they provide, (or could provide), and determine what they, and their organization should be known for.
•Know the importance of being innovative while remaining technically savvy, with the creativity to know and grow the business.
•Leave the webinar with one objective that will be immediately implemented