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Managing Major Incidents: Creating Command-and-Control from the Chaos

Blue Cross Blue Shield of Minnesota

Agenda: 1:00 - Welcome - Yvonne Houle, itSMF Minnesota LIG
1:05 - Bringing Command and Control to the Chaos: Blue Cross' Journey to Orchestrate Activities for Major Incident Handling - Gary Ledo, Process Analyst, Blue Cross Blue Shield of Minnesota
1:45 - Q&A
1:55 - Wrap Up
Recorded Sep 23 2020 61 mins
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Presented by
Gary Ledo, Blue Cross Blue Shield of Minnesota
Presentation preview: Managing Major Incidents: Creating Command-and-Control from the Chaos

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    Gary Ledo, Blue Cross Blue Shield of Minnesota
    Blue Cross Blue Shield of Minnesota

    Agenda: 1:00 - Welcome - Yvonne Houle, itSMF Minnesota LIG
    1:05 - Bringing Command and Control to the Chaos: Blue Cross' Journey to Orchestrate Activities for Major Incident Handling - Gary Ledo, Process Analyst, Blue Cross Blue Shield of Minnesota
    1:45 - Q&A
    1:55 - Wrap Up
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  • Title: Managing Major Incidents: Creating Command-and-Control from the Chaos
  • Live at: Sep 23 2020 6:00 pm
  • Presented by: Gary Ledo, Blue Cross Blue Shield of Minnesota
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