Selling ITSM

Presented by

Joey Blomker and Danielle Hibbert

About this talk

We’ve all had to work to keep ITSM top of mind within our organizations. During this session Joey Blomker will provide strategies on how to sell ITSM to all levels of the organization. Danielle Hibbert will follow up on how to keep stakeholders engaged along the ITSM journey. At the end of the event you should walk away with strategies to frame ITSM to your leadership team and keep them engaged no matter where you are on your ITSM journey. In this presentation, we will discuss Value Propositions Enabling the ‘cool projects’ Critical Success Factors Engaging Stakeholders along the Journey Buy-In (Selling, Scoping, Expectation Mgmt) Program Initiation and Execution (Buy-in, change champions, ongoing communications) Phase ‘Next’ (maintaining momentum, showing value, remembering the ‘why’) More details coming soon!

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