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Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier Environme

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Daryl Goetz
During 2008 thru 2011 Procter & Gamble completed a successful
End-to-End outsourcing of its global network and infrastructure/applications by integrating the core strengths of two large suppliers, British Telecomm and HP. This webinar will describe how ITIL v3 was used to leverage Procter & Gamble’s 6 year outsourcing foundation to establish the multi-supplier framework. It will focus on Operational methods employed to achieve, and evaluate a cost effective, reliable, and end user transparent ETE service model.
Jun 5 2012
62 mins
Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier Environme
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  • Title: Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier Environme
  • Live at: Jun 5 2012 4:00 pm
  • Presented by: Daryl Goetz
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