IT Predictions 2021 - North America Edition

Presented by

Richard Pastore, The Hackett Group; Peter Baskette, Riverbed Technology; Joy Su, Freshworks Inc.

About this talk

The events of 2020 challenged business leaders globally like never before. Join our IT Predictions 2021 live webinar with an expert panel to get a deeper understanding of the dynamics that will shape 2021, and explore how to harness disruption to drive meaningful change and growth. During this webinar, our IT service management leaders will discuss the most important trends impacting the IT landscape in 2021. We will analyze the results from the Hackett Group’s Key Issues Study and discuss how organizations plan to adapt to a new normal and how that impacts the workforce & the IT operating model. We will also update adoption levels and impacts of digital tools and technologies. Register Now & receive insights on the; - Most important IT function objectives for 2021 - Key IT transformation initiatives planned for 2021 - Hurdles to IT transformation in 2021 & how to overcome them - KPIs IT teams plan to focus in 2021

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