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itSMF SIG: ISO/IEC 20000 SMS Under the Microscope: Design & Transition of New or

itSMF SIG: ISO/IEC 20000 SMS Under the Microscope: Design & Transition of New or Changed Services
Recorded Dec 20 2012 58 mins
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Mart Rovers, InterProm USA
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  • Title: itSMF SIG: ISO/IEC 20000 SMS Under the Microscope: Design & Transition of New or
  • Live at: Dec 20 2012 6:00 pm
  • Presented by: Mart Rovers, InterProm USA
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