Top 5 Steps to Drive Your Digital Transformation Initiative
Your customers, competitors, and suppliers are becoming digital. The benefits to digitally transforming your business are yours for the taking, so how do you cut through the hype and get started?
In this webinar, R ‘Ray’ Wang, Principal Analyst and Founder, Constellation Research, will discuss five simple steps market leaders are taking to lay a foundation for digital transformation. He will also highlight a MuleSoft customer who has successfully taken these steps to accelerate IT’s ability to deliver business value.
Learn how following these 5 steps can amplify your digital efforts:
--Design new experiences and business models
--Develop a culture of digital DNA
--Apply new technologies to existing infrastructure
--Move from gut to data driven decisions
--Co-create and co-innovate with new partners
RecordedNov 12 201450 mins
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As customer expectations shift to mobile and on-demand solutions, no matter which industry you are in, the experiences you offer must be constantly evolving to remain competitive. How do you approach the architecture of your ICT to ensure you’re not being left behind?
Hear from Stefan Okhuijzen, SVP Business Applications at SES, a world-leading satellite operator with over 50 satellites reaching 99% of the world’s population, on how SES is shifting their business model through connectivity to transform customer experience.
Attendees will learn:
- Best practices to implement delightful customer experiences, such as an innovative customer portal to improve transparency
- How SES is shifting from a B2B to a B2C business model to differentiate itself, supported by the exposure of reusable APIs
- How adopting an API-led approach to connectivity can help you speed up the digital transformation process
Justin O’Connor, Director, PWC; Angie Campos, Head of Industry Marketing for FS&I
Today’s businesses differentiate themselves through personalized experiences, delivering the right products and services, at the right time and place. Nowhere has this been more important than Financial Services, where the influx of FinTechs has raised the bar for best-in-class customer experience.
Join this webinar to hear best practices in how MuleSoft and PWC have helped leading Financial Services firms to compete and win, and the lessons that apply across all industries.
Attendees will learn:
- Requirements for a modern 360-degree view of the customer
- Why existing approaches are not sufficient in a world of increasing, and constantly changing, systems
- How MuleSoft and PWC have helped leading Financial Services firms to address these gaps through leveraging APIs to move to a modular and agile data-domain driven view
Dr. Shaman Singh, Clinical Lead for Connected Care, Veteran Affaris; Nial Darbey, Principal Solutions Architect, MuleSoft
Government agencies across the globe are turning to the cloud to deliver better services to constituents and reduce costs. The US Department of Veterans’ Affairs (VA), responsible for providing healthcare and services to over 20 million US citizens, provides a compelling example of how government agencies can increase IT agility.
To power their move to the cloud, the VA is leveraging APIs to rapidly and securely connect legacy on-premise and cloud systems. According to Dr. Shaman Singh, Clinical Lead for Connected Care at the VA, their API-powered “Digital Veteran Platform” provides a means for the VA to “become more future-proof,” and to enable the department to “shift away from dated and expiring technologies that require an exorbitant investment.”
Join us for a conversation with Dr. Shaman Singh and Nial Darbey, Principal Solutions Architect at MuleSoft, to learn how the VA is leveraging APIs and microservices to modernize their legacy systems and power their cloud transformation journey.
Watch this webinar to learn:
- How the VA is using APIs to quickly and securely connect legacy on-premise systems and SaaS providers like Salesforce
- How government agencies can leverage the API economy to more effectively deliver on their mission
- Tips and tricks for how government agencies can implement microservices architectures to increase IT agility
Conor Curlett, Principal Architect, Office of the CTO; Sandeep Singh Kohli, Director of Marketing, Solutions and Platform
Microservices has been an important trend in IT architecture, and many architects and IT executives experience pressure to adopt microservices architecture due to its popularity. Along with this feeling, also comes the belief that microservices architecture can only be implemented in a certain way; this simply isn’t so.
This webinar will take a pragmatic look at helping customers select an architecture pattern that aligns with their business and goals. By leveraging the 6 different microservices patterns, a company can assess which one will work best for their organization.
Attendees will learn:
- The top six microservices patterns
- The advantages and disadvantages of each microservices pattern
- Best practices to make sure an organization’s microservices implementation is successful
Angie Campos, Industry Marketing for FS&I, MuleSoft; Michel Vaja, Head of UK Payments Practice, Capgemini
More and more financial institutions are partnering with FinTechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.
The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.
Join this webinar and learn how these institutions are building a digital banking platform with APIs.
Steve Stone, Former CIO at L Brands and Lowe's; Introduction by Ross Mason, Founder & VP Product Strategy
Hear from Steve Stone, former CIO of L Brands and Lowe's, as he reveals his advice in building a compelling customer experience. Learn how he has led major retailers to embrace technology as a strategic enabler and execute key use cases like eCommerce and omnichannel.
Attendees will learn:
- How L Brands and Lowe's digitized the in-store experience to better engage with customers
- How MuleSoft has helped his companies go 3x faster with self-service across the organization through reusable assets
- Real-life lessons from a seasoned technology leader who has spent 34+ years in the technology space
- Practical steps to embrace a new IT operating model that focuses on the customer
Marshall Van Alstyne, MIT fellow & Boston University professor; David Berlind, Editor-in-Chief of ProgrammableWeb
The enterprise world is changing faster than ever. To compete, it is now necessary to do business at an almost unprecedented size and scale. Facebook, PayPal, Alibaba—these seemingly disparate companies have upended entire industries by harnessing a single phenomenon: the platform business model.
In order to achieve this scale, winning companies are establishing digital platforms with APIs that extend their organizational boundaries.
Attendees will learn from MIT Fellow and Boston University Professor Marshall Van Alstyne and ProgrammableWeb Editor-in-Chief David Berlind:
- Why enterprises need APIs and API strategy models
- The impact of API adoption and complementary investments on enterprise performance and revenue growth, based on new research
- About an “owner’s manual” for creating a platform marketplace, revealing the strategies behind some of today’s rising platforms
Ahyoung An, Sr. Product Marketing Manager, MuleSoft; Brett Roeder, Principal Client Architect, MuleSoft
Whether you are new to Anypoint Platform or interested in MuleSoft’s latest innovations, watch this webinar to learn how to get started with Anypoint Platform, taking an API-led approach to integration.
You’ll learn how to:
- Design APIs quickly and consistently leveraging API fragments
- Implement APIs, and transform data graphically
- Auto-generate unit and integrated tests for APIs and integrations
- Engage internal and external users throughout the lifecycle
- Deploy, manage and analyze APIs and integrations in a unified management center
Daniel McAllister, RVP, Channels & Alliances; Chris Purpura, Managing Director; Tim O'Connor, Principal and MuleSoft Alliance
In today's enterprise environment APIs are becoming more valuable than ever before. This webinar will cover how to implement APIs to create value in your organization. We will define an an approach to developing an API strategy for the enterprise that will both optimize near-term outputs and ensure the foundation for future scale.
Attendees will learn:
- How APIs can drive competitive advantage in any enterprise
- The three biggest consequences of not developing an enterprise API strategy
- 5 core principles for effectively integrating APIs
Allegra Margolis, Industry Marketing, MuleSoft; Alex Pinskiy, Director Omnichannel Systems, New York & Company
A billion dollar specialty retailer with over 400 retail stores, New York & Company, is leading the way in building an omnichannel strategy. Recently ranked #3 on the list of best omnichannel retailers, New York & Company is driving digital transformation in retail.
Hear from Alex Pinskiy, Director of Omnichannel Systems at New York & Company, as he reveals their journey and success in building an omnichannel brand and connected store. Learn how New York & Company developed a mobile application with real-time inventory availability and was the first in specialty retail to complete end-to-end transactions using in-store kiosks.
Attendees will learn:
- How New York & Company approached omnichannel and is capitalizing on consumer demand to digitize the in-store experience
- Real-life lessons from an IT strategy that re-platformed to integrate different applications and systems across an entire enterprise
- Practical steps to building a top omnichannel brand and embracing a new IT operating model that tears down the imaginary wall between brick-and-mortar stores and eCommerce
Allegra Margolis, Industry Marketing; Ani Pandit, Client Architect; Andrew Latham, Customer Success Director, MuleSoft
Across industries, consistent branding and engaging consumer experiences are important for commerce. With more and more brands growing their eCommerce presence, it becomes critical for businesses to build a strategy set-up for the future.
Drawing on his experience as former Director of Enterprise Architecture at Macys.com, hear Andrew Latham discuss his predictions for eCommerce and Ani Pandit, Client Architect, walk through the technical architecture of headless eCommerce APIs through customer stories.
Takeaways:
- Why headless eCommerce architecture is gaining dominance
- How to build a successful eCommerce strategy through a composable enterprise and API-led connectivity
- Learn from customer examples how to execute an eCommerce strategy set-up for the future
Every integration engineer is asked 3 questions constantly: Did the message go through? What happened with my file? Can you run it again? In this webinar, Jamie Triplett from Airbnb discusses how he has created integrations with end-user visibility into their operational status and how Mule users can create replay-ability in their messaging and integration patterns, gaining user trust in the process.
Attendees will learn:
- How to create reliable asynchronous message delivery with Mule runtime
- How to build replay-ability into Mule flows
- How to empower users of your Mule apps to know your delivery system is working -- and take action when it isn't
Davinder Gautam, Managing Director, Accenture; Ross Mason, Founder and VP Product Strategy, MuleSo
Digital transformation is something that everybody wants to achieve, but not everyone can define. In this webinar, Accenture managing director Davinder Gautam and MuleSoft founder Ross Mason will discuss the problems CIOs are facing in planning and executing their digital transformation strategies as well as solutions to closing the IT delivery gap and achieving their goals.
Attendees will learn:
- What are the obstacles getting in the way of achieving digital transformation?
- Strategies to end the misalignment of business and IT on digital initiatives
- A roadmap to closing the IT delivery gap
Ahyoung An, Sr. Manager, Product Marketing, MuleSoft; Dan Diephouse, Director of Product Management, MuleSoft
The new Anypoint Design Center includes a web-based, graphical designer suitable for users who are new to integration and need a simplified way to accomplish projects quickly and easily.
Join this session to learn:
- What it is and how to get started
- How to accelerate onramp and development by leveraging crowdsourced assets
- How to accomplish various use cases such as gaining a 360-degree view of customers
Ahyoung An, Sr. Manager, Product Marketing, MuleSoft; Amit Saxena, Sr. Director, Product Management, MuleSoft
It’s clear that reusing high-quality IT assets accelerates onramp and development, yet in most organizations, there is a lack of reuse because discovering, saving, updating and reusing assets is often cumbersome. To solve this costly challenge, we are introducing the new Anypoint Exchange and API designer.
Join this webinar to learn how to:
- One-click save reusable IT assets such as APIs for reuse
- Keep assets high quality, relevant and useful through collaboration
- Increase the reuse of assets by intentionally curating them for specific users
Dave Rudzinsky, SVP & CIO; Jim McDaniel, VP, Strategic Accounts; Matt Serna, Manager, Industry Marketing Manager
Organizations across all industries have begun to adopt cloud and SaaS technologies as a means of increasing operational efficiencies and improving customer experience. Those who can do so quickly - and securely - stand to reap outsized rewards in the market. But how?
Hologic, a global life-sciences company that manufactures diagnostic products, surgical equipment, and imaging systems, provides a model for how organizations can drive secure cloud technology deployments within an accelerated timeframe. In partnership with MuleSoft and Apps Associates, they were able to go live with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud within a six month period, supporting their continued investment in driving best in class customer engagement.
Learn from Hologic CIO Dave Rudzinsky how the right combination of technology, partners, and internal operating model can help your organization to quickly and securely adopt modern cloud technologies.
Attendees will learn:
- How Hologic leveraged MuleSoft to triple the speed of on-premise to cloud integration
- The strategic role that delivery partners can play in supporting cloud migration initiative
- How Hologic increased project delivery speed by increasing connectivity asset reuse throughout their organization
The mandate for digital transformation in healthcare is clear. The question that IT leaders must answer is not "if" but rather "how?"
In particular, how should healthcare organizations delivering a digital experience for patients? How should they think about balancing existing HL7 point-to-point interfaces with emerging FHIR-based API approaches? How should they think about security? And how should they think about re-use to drive greater agility and increase time to market?
Drawing on its work with 3 of the top-7 US hospitals, MuleSoft has developed Catalyst Accelerator for Healthcare, a set of API designs and supporting reference implementations, that codify integration best practices.
Join this webinar to:
- See a demo of the Catalyst Accelerator solution in action, powering web and mobile channels
- Understand how an API-led connectivity approach can increase speed and agility by driving re-use of API assets
- Learn how Anypoint Platform supports the design, development and management of APIs through a single, unified platform
Allegra Margolis, Industry Marketing Manager; Brett Roeder, Principal Client Architect; Anton Kravchenko, Product Manager
The mandate for digital transformation in retail is clear. The question that IT leaders must answer, is not "if", but "how?"
In particular, how should Retail organizations deliver a consistent and compelling customer experience across multiple channels? How should they think about internal vs external APIs? How should they think about security for retail APIs? And how should they think about re-use to drive greater agility, increase time to market and support an omnichannel retail experience?
Drawing on its work with 2 of the top 5 global retailers, MuleSoft has developed Catalyst Accelerator for Retail, a set of API designs and supporting reference implementations, that codify integration best practices.
Join this webinar to:
- See a demo of the Catalyst Accelerator solution in action, powering web and mobile channels
- Understand how an API-led connectivity approach can increase speed and agility by driving re-use of API assets
- Learn how Anypoint Platform supports the design, development and management of APIs through a single, unified platform
The mandate for digital transformation in financial services is clear. The question that IT leaders must answer is not "if", but "how?"
In particular, how should financial services organizations respond to the competitive threat, and opportunity, that Open Banking and PSD2 presents? How should IT leaders think about internal vs external API strategies? How should they think about security, regulation, and even compliance? And how should they think about re-use to drive greater agility and increase time to market?
Drawing on its work with 5 of the top 10 global banks, MuleSoft has developed Catalyst Accelerator for Banking, a set of API designs and supporting reference implementations, that codify integration best practices with a focus on account information, payments initiation and legacy modernization use cases.
Join this webinar to:
- See a demo of the Catalyst Accelerator solution in action, powering web and mobile channels
- Understand how an API-led connectivity approach can increase speed and agility by driving re-use of API assets
- Learn how Anypoint Platform supports the design, development and management of APIs through a single, unified platform
Marco Smouter, Strategic Product Owner, ADP; Bastiaan Hebing, Senior Consultant, ADP; Mark Daly, API Specialist, MuleSoft
Being able to scale successful initiatives fast can be your organization's differentiator in today’s digital environment. It’s not easy for technologists though; 50% of IT decision makers say they were unable to complete all the projects they were asked to deliver last year. That’s a significant IT delivery gap to plug.
ADP, one of the largest global HR services providers, was facing significant issues to deliver and maintain agile and lightweight integrations. One of the ways to address this was to launch the Interface Platform Data Exchange project (known as DEX) to expose APIs and connect to 3rd party interfaces, such as time and attendance systems and learning management systems. ADP is focusing on making connectivity to these systems self-service, allowing them to define their integrations on standard API’s, onboard customers quicker, improve customer satisfaction and broaden their integration capabilities for the future.
Watch this webinar to explore:
- Top tips and best practices on scaling API adoption within your organization
- The ways in which ADP are enabling reuse within their organization, through the creation of a Center for Enablement, to simplify future initiatives
- How ADP are using API-led connectivity and MuleSoft to organize their APIs to increase agility
Best practices & thought leadership on integration from MuleSoft
MuleSoft makes it easy to connect the world's applications, data and devices. With our market-leading Anypoint Platform™, companies are building application networks to fundamentally change the pace of innovation. MuleSoft’s API-led approach to connectivity gives companies new ways to reach their customers, employees and partners. Organizations in more than 60 countries, from emerging companies to Global 500 corporations, use MuleSoft to transform their businesses.
Top 5 Steps to Drive Your Digital Transformation InitiativeR ‘Ray’ Wang, Principal Analyst and Founder, Constellation Research[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]50 mins
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Top 5 Steps to Drive Your Digital Transformation InitiativeR ‘Ray’ Wang, Principal Analyst and Founder, Constellation Research[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]50 mins