API-Led Connectivity: Enhancing the Telcos Customer Experience

Presented by

Simon Post, CEO, honeyBee; Dixons Carphone Gary Calcott, Telcos API Specialist, MuleSoft

About this talk

With the battle for the Customer in a saturated market top of mind for Telcos executives, it has never been more important to provide a consistent, world-class customer experience across all channels. How do operators evolve their business support systems to keep pace with ever-changing customer journeys and experiences? Join Simon Post, CEO honeyBee, Dixons Carphone, and Gary Calcott, Telcos API specialist, as they share several customer use cases and discover how an API-led Connectivity approach is enabling operators to rapidly address changing market situations and provide a seamless customer journey across disparate backend solutions.

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MuleSoft makes it easy to connect the world's applications, data and devices. With our market-leading Anypoint Platform™, companies are building application networks to fundamentally change the pace of innovation. MuleSoft’s API-led approach to connectivity gives companies new ways to reach their customers, employees and partners. Organizations in more than 60 countries, from emerging companies to Global 500 corporations, use MuleSoft to transform their businesses.