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Building a Digital Banking Platform with APIs

More and more financial institutions are partnering with FinTechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.
Recorded Mar 29 2018 68 mins
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Presented by
Angie Campos, Industry Marketing for FS&I, MuleSoft; Michel Vaja, Head of UK Payments Practice, Capgemini
Presentation preview: Building a Digital Banking Platform with APIs

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  • Channel
  • Channel profile
  • Digital transformation and APIs: What I learned when I was at McDonald's Jan 8 2019 6:00 pm UTC 39 mins
    Frank Liberio, Former Global CIO at McDonalds and Cat Huegler, Senior Director, Customer Success at MuleSoft
    Hear from Frank Liberio, former CIO of McDonald's, as he reveals the success behind the global super chain’s digital transformation initiatives. Learn how his team utilized MuleSoft’s Anypoint Platform to open up new digital channels at the speed required by the increasingly competitive marketplace. From mobile applications and kiosks to partnerships with on-demand delivery apps, McDonald’s created a truly omnichannel experience for their customers.
  • Unlocking data to deliver a unified bank: The SunTrust story Dec 18 2018 6:00 pm UTC 55 mins
    David Shonk, SVP EIS Enterprise Solutions Delivery Manager, SunTrust
    Today’s digital era places strain on traditional financial firms, including increased customer expectations, the threat of disintermediation by market entrants, strict regulatory requirements, and more. How do banks, who face operational silos and aging systems, keep up?

    The answer lies in building a digital platform with APIs. In this session, hear directly from seasoned technologists to learn about the approach, tools, and operating model they use to successfully adapt and lead in the marketplace. Discover how to get more out of your existing legacy and cloud infrastructure and, in turn, deliver a flexible architecture that can easily adapt as new technologies emerge.
  • How Hertz delivers the ultimate car services experience Recorded: Sep 26 2018 22 mins
    Lucy Meyo, Senior Director, Integration Architect, Hertz and David Chao, Senior Director Product Marketing, MuleSoft
    Hertz is driving a customer experience transformation with the goal of providing a frictionless customer and partner journey. MuleSoft has been foundational in driving the re-platforming of all of Hertz's customer-facing applications, as they replace nearly 100% of their legacy systems.
  • Keys of Success to Full Lifecycle API Management Recorded: Sep 20 2018 52 mins
    Chirag, Sr. Director, Product Management at MuleSoft and Sanjna Verma, Manager, Product Marketing at MuleSoft
    One emerging API best practice involves treating APIs like products. Similar to products, APIs should be designed with a specific purpose and teams should also deliver APIs using a Software Development Lifecycle (SDLC) framework. Join us for this webinar to get a walkthrough of Anypoint Platform's capabilities, and learn how the platform addresses the full API lifecycle––from design and implementation to security and governance of APIs.
  • How Big Bus Uses APIs to Build an Omnichannel Journey Recorded: Sep 12 2018 40 mins
    Richard Smith, Executive Vice President, Big Bus Tours
    Most companies focus their omnichannel efforts on building in-store, web, and mobile customer experiences. To truly amplify the reach of their brands, however, companies must also leverage their extended partner ecosystem. Watch this CONNECT 2018 session to learn how Big Bus, the world’s largest hop-on-hop-off tour provider, is leveraging their partner channels and APIs to build a holistic omnichannel journey; and learn:

    - Why Big Bus chose an API-led approach for their omnichannel architecture.
    - How Big Bus built the a Trade API to support a variety of partner workflows––including onboarding new partners, having a real-time view of partner sales and more.
    - How Big Bus is benefiting from reusable APIs, which partners can use to leverage features such as viewing availability, booking, and more.
  • Delivering Leading Customer Broadband Experiences with Chorus NZ Recorded: Sep 5 2018 35 mins
    Bridget Paviell - Digital Channels Product Manager and Dan Owen - Customer Success Architect, APAC
    This webinar discusses how Chorus NZ are enabling the New Zealand retail broadband market service providers to deliver innovative customer experiences, with API’s at the forefront of business enablement.

    By adopting MuleSoft's API-led connectivity approach, they have enabled a level playing field across all regional broadband services providers in New Zealand, making it faster and more effective for them to connect applications, data, and devices.
  • Protect APIs and Secure Data with Anypoint Platform Recorded: Aug 23 2018 37 mins
    Bala Narasimhan, Sr. Director, Product Management at MuleSoft Mahesh and Naik, Solutions Architect at MuleSoft
    API abuses are set to become the most frequent attack route for data breaches by 2022. Watch this webinar to learn how your company can stay ahead of threats by delivering advanced data and API security with MuleSoft’s new security offerings.

    Key Takeaways:
    * How to tokenize, encrypt, or mask sensitive data in transit with API policies
    * Why format-preserving tokenization minimizes impact to downstream systems
    * When to use layers of defense with rapidly configured, policy-driven perimeter gateways
    * How to set up logical perimeters around applications, groups of APIs, or integrations
  • Gain Deep Visibility into APIs and Integrations with Anypoint Monitoring Recorded: Aug 16 2018 56 mins
    Andrew Bragdon, Principal Product Manager, MuleSoft
    On average, a business supporting digital transactions now crosses 35 backend systems — and legacy tools haven’t been able to keep up. This session will cover how MuleSoft’s new monitoring and diagnostic solutions provide end-to-end actionable visibility to APIs and integrations to help customers identify and resolve issues quickly.

    Key Takeaways:
    * Measure application performance across APIs and integrations in production
    * How to query and retrieve log data across your network
    * End-to-end walkthrough of priority issue identification and resolution
    * Exciting new capabilities of Anypoint Monitoring
  • Digital-ready architecture: Legacy Modernization with UIA Insurance Recorded: Aug 9 2018 56 mins
    Jason Reaney, IT Director at UIA Mutual Insurance and Shariq Imam, Senior Business Manager at Espire
    How do you modernise a pricing change process and reduce time to completion from 45 days, to just 1 day? UIA Mutual Insurance, one of the UK's leading mutual insurers, achieved just that by modernizing legacy systems and automating their whole claims process. As a provider of insurance to trade union members and their families for over 125 years, that is no small feat with many embedded systems and processes to unpick.

    Hear from Jason Reaney, IT Director at UIA Mutual Insurance and Shariq Imam, Senior Business Manager at Espire, on June 14 at 10am (BST) to understand how UIA decoupled their architecture and has begun to digitize the customer journey.
  • Using APIs for eCommerce Cross-Platform Integration Recorded: Aug 2 2018 32 mins
    Alex Mark, Solutions Consultant, MuleSoft Anthony Chaseendran, Solutions Consultant, MuleSoft
    Today, 8 out of 10 eCommerce projects fail due to lengthy development cycles, fragmentation of systems, and lack of a resilient platform.

    To deliver a reliable and connected eCommerce experience more quickly, companies must adopt a new approach to eCommerce––one that involves APIs.
  • From ground to cloud - HSBC’s journey to an application network Recorded: Jul 26 2018 45 mins
    Marco Tedone, Global Head of API, Integration and Microservices Practice, HSBC
    To deliver superior customer experiences and reduce operational costs, organizations across industries face an imperative to move their applications and data to the cloud. This is the case at HSBC, one of the largest banks in the world. Watch this CONNECT 2018 session to learn more about HSBC’s journey and gain insights on:

    * Why traditional approaches to integration and migration are no longer suitable, as they make IT a bottleneck.
    * How Anypoint Platform enables IT teams to easily modernize monolithic legacy applications into composable microservices, as well as migrate these services to cloud or IaaS platforms.
    *How leading banks like HSBC are building multi-cloud application networks using MuleSoft.
  • SOA and legacy modernization: the first step to the New Enterprise Recorded: Jul 13 2018 45 mins
    Steven Camina, Senior Product Manager
    Service-enabling legacy assets and effectively managing and orchestrating services is the first step toward realizing the promise of the New Enterprise. In this webinar, Steven Camina, Sr. Product Manager at MuleSoft, will present strategies and demo solutions for getting the most out of your legacy assets and outline the steps you can take to build a solid foundation for APIs down the road.

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    •Wrap legacy applications with APIs to capitalize on existing investments [DEMO]
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  • Connecting Clinical and Non-Clinical Systems Using Anypoint Platform Recorded: Jun 19 2018 34 mins
    Matt Serna, Healthcare Marketing Manager; Gregg Prothero, Solution Consulting; Maxim Abrams, Product Management
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    To provide compelling patient experiences, providers must think beyond just driving interoperability across clinical data stores, and consider how to extend interoperability across healthcare partners and non-clinical applications. Doing so requires a new integrated healthcare strategy that extends beyond those traditionally offered by HL7 interface engines.

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    - Why healthcare organizations are leaning on their IT teams to drive business critical and care-centric strategic initiatives.
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    - How pre-built connectors, such as the Anypoint Connector for the Edifecs XEngine Server, can enable connectivity and validation of healthcare data––providing patients with vital information, at the right time and place.
  • Modernize your Legacy Systems Using Anypoint Platform Recorded: Jun 5 2018 52 mins
    Matt Serna, Industry Marketing Manager at MuleSoft; John Joseph, Solutions Consultant Manager at MuleSoft
    Legacy application modernization is an imperative for IT teams that are looking to rapidly develop modern web, mobile, and cloud applications to meet the needs of the business. Typically, these legacy applications become tightly-coupled, stifling IT agility whenever changes need to be made to these applications.

    Furthermore, to get access to their underlying data or services, teams need to work with dated file formats and transport protocols; this is often time-consuming and requires specialized expertise.

    Key Takeaways

    - MuleSoft’s Anypoint Platform supports a variety of different legacy modernization strategies.
    - Teams can approach legacy modernization in a way that creates an abstraction layer between the legacy applications and end-consuming applications––increasing architectural agility
    - Using MuleSoft’s Anypoint Platform, organizations can rapidly connect to common legacy systems, such as IBM CICS mainframes and IBM AS/400, 5X faster using pre-built connectors and templates.
  • Mule 4 GA - Accelerate the speed of development Recorded: May 29 2018 35 mins
    Sanjna Verma, Product Marketing, MuleSoft
    We're excited to announce the GA release of Mule 4 and Studio 7, a major evolution of the core runtime behind Anypoint Platform.

    Mule 4 accelerates developer velocity by adding more power, higher speed, and greater simplicity into the famously small footprint of Mule – the industry's leading all purpose engine for building application networks.

    Join us as we talk about the innovations, tips, and tricks to being successful with Mule 4 and Studio 7.

    Attendees will learn:

    - How to start flows and integrations quickly with Mule 4 and Studio 7
    - How to use DataWeave
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  • Driving a New Era of Connectivity for Customer Experience Recorded: May 17 2018 50 mins
    Stefan, SVP Business Applications, SES
    As customer expectations shift to mobile and on-demand solutions, no matter which industry you are in, the experiences you offer must be constantly evolving to remain competitive. How do you approach the architecture of your ICT to ensure you’re not being left behind?

    Hear from Stefan Okhuijzen, SVP Business Applications at SES, a world-leading satellite operator with over 50 satellites reaching 99% of the world’s population, on how SES is shifting their business model through connectivity to transform customer experience.

    Attendees will learn:

    - Best practices to implement delightful customer experiences, such as an innovative customer portal to improve transparency
    - How SES is shifting from a B2B to a B2C business model to differentiate itself, supported by the exposure of reusable APIs
    - How adopting an API-led approach to connectivity can help you speed up the digital transformation process
  • A single customer view: learnings from Financial Services firm Recorded: May 3 2018 56 mins
    Justin O’Connor, Director, PWC; Angie Campos, Head of Industry Marketing for FS&I
    Today’s businesses differentiate themselves through personalized experiences, delivering the right products and services, at the right time and place. Nowhere has this been more important than Financial Services, where the influx of FinTechs has raised the bar for best-in-class customer experience.

    Join this webinar to hear best practices in how MuleSoft and PWC have helped leading Financial Services firms to compete and win, and the lessons that apply across all industries.

    Attendees will learn:

    - Requirements for a modern 360-degree view of the customer
    - Why existing approaches are not sufficient in a world of increasing, and constantly changing, systems
    - How MuleSoft and PWC have helped leading Financial Services firms to address these gaps through leveraging APIs to move to a modular and agile data-domain driven view
  • Using APIs to Power Legacy Modernization in Government Recorded: Apr 19 2018 56 mins
    Dr. Shaman Singh, Clinical Lead for Connected Care, Veteran Affaris; Nial Darbey, Principal Solutions Architect, MuleSoft
    Government agencies across the globe are turning to the cloud to deliver better services to constituents and reduce costs. The US Department of Veterans’ Affairs (VA), responsible for providing healthcare and services to over 20 million US citizens, provides a compelling example of how government agencies can increase IT agility.

    To power their move to the cloud, the VA is leveraging APIs to rapidly and securely connect legacy on-premise and cloud systems. According to Dr. Shaman Singh, Clinical Lead for Connected Care at the VA, their API-powered “Digital Veteran Platform” provides a means for the VA to “become more future-proof,” and to enable the department to “shift away from dated and expiring technologies that require an exorbitant investment.”

    Join us for a conversation with Dr. Shaman Singh and Nial Darbey, Principal Solutions Architect at MuleSoft, to learn how the VA is leveraging APIs and microservices to modernize their legacy systems and power their cloud transformation journey.

    Watch this webinar to learn:

    - How the VA is using APIs to quickly and securely connect legacy on-premise systems and SaaS providers like Salesforce
    - How government agencies can leverage the API economy to more effectively deliver on their mission
    - Tips and tricks for how government agencies can implement microservices architectures to increase IT agility
  • The Top 6 Microservices Architecture Patterns Recorded: Apr 5 2018 39 mins
    Conor Curlett, Principal Architect, Office of the CTO; Sandeep Singh Kohli, Director of Marketing, Solutions and Platform
    Microservices has been an important trend in IT architecture, and many architects and IT executives experience pressure to adopt microservices architecture due to its popularity. Along with this feeling, also comes the belief that microservices architecture can only be implemented in a certain way; this simply isn’t so.

    This webinar will take a pragmatic look at helping customers select an architecture pattern that aligns with their business and goals. By leveraging the 6 different microservices patterns, a company can assess which one will work best for their organization.

    Attendees will learn:

    - The top six microservices patterns
    - The advantages and disadvantages of each microservices pattern
    - Best practices to make sure an organization’s microservices implementation is successful
  • Building a Digital Banking Platform with APIs Recorded: Mar 29 2018 68 mins
    Angie Campos, Industry Marketing for FS&I, MuleSoft; Michel Vaja, Head of UK Payments Practice, Capgemini
    More and more financial institutions are partnering with FinTechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

    The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

    Join this webinar and learn how these institutions are building a digital banking platform with APIs.
Best practices & thought leadership on integration from MuleSoft
MuleSoft makes it easy to connect the world's applications, data and devices. With our market-leading Anypoint Platform™, companies are building application networks to fundamentally change the pace of innovation. MuleSoft’s API-led approach to connectivity gives companies new ways to reach their customers, employees and partners. Organizations in more than 60 countries, from emerging companies to Global 500 corporations, use MuleSoft to transform their businesses.

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  • Title: Building a Digital Banking Platform with APIs
  • Live at: Mar 29 2018 4:00 pm
  • Presented by: Angie Campos, Industry Marketing for FS&I, MuleSoft; Michel Vaja, Head of UK Payments Practice, Capgemini
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