Sharpening the focus on digital transformation: a case study

Presented by

Michael Barker, CTO, Wex Photographic

About this talk

The last few years have seen thousands of articles published on digital transformation, but the majority of these reflect a heavily processed view of the reality. Such accounts tend to blur the detail, overexpose the outcomes and incorrectly frame the scope of the transformation journey. This webinar candidly describes how Wex, an award-winning multi-channel photographic retailer, conquered its digital transformation journey; before forecasting the future of digital transformation. Michael will take you through: - Key indicators that highlight the need for transformation - The likely barriers in your transformation journey - Preparing for success by establishing the right digital and physical platforms - The hygiene and motivating aspects of content, navigation and personalisation - The future of digital transformation

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