Many people will be traveling during the upcoming holiday season. When I was a kid my family would travel for many hours to see family that lived several states away. It did not take long for my parents to get tired of the question, “are we there yet?” To me it seemed like an endless progression of miles to finally reach our destination.
Similarly, many IT organizations are busy getting things done in a never ending flurry of activity that leaves many wondering what the purpose of that activity really is. This frequently means that a lot of money, effort and activity are put into IT projects that just don’t seem to reach an end or satisfy customers. Unfortunately, much of the activity itself is not focused on a consistent strategy that really defines where we are going, and therefore we cannot answer the question, “are we there yet?”
So, what does strategy mean for you? Does your organization have a “strategy”?
•How do you translate strategy into action, make it work, make it relevant?
•How do you know when it is time to revisit your strategy based on results?
•Has cloud computing added complexity to your strategy?
Sponsored by BMC.
RecordedDec 17 201259 mins
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Vidhya Srinivasan, Sr. Director of Marketing, Service Management
In the digital era, success is predicated on delighting customers, engaging employees, innovating operations and transforming business models. Managing IT at the pace and complexity demanded is not easy.
Hear how to leverage Cognitive Service Management to transform businesses through AI, machine learning and automation.
One of the first challenges in a big data project is how to ingest data into a data lake from disparate systems across the organizations. Add to this streaming data from devices, sensors and social media and just step one of the journey in big data becomes overwhelming. The key to delivering scalable big data pipelines is automation. Join this session how to learn how to build scalable data lakes by using an automation strategy that will also extend beyond the data lake stage to processing and analytics of this data.
Basil Faruqui is lead solutions manager at BMC, where he leads the development and execution of big data and multicloud strategy for BMC’s Digital Business Automation line of business (Control-M). Basil’s key areas of focus include evangelizing the role automation plays in delivering successful big data projects and advising companies on how to build scalable automation strategies for cloud and big data initiatives. Basil has over 15 years of industry experience in various areas of software research and development, customer support, and knowledge management.
With the promise of agility and reduced costs, organizations are counting on cloud computing to help with their digital transformation. Yet organizations continue to get sticker shock when they move applications and workloads from on-premises to public cloud.
TrueSight Cloud Cost Control provides visibility into current and future costs, simulated migrations and the insight needed for optimization resources. Keep your digital transformation on track by eliminating surprises and wasted operating spend with TrueSight Cloud Cost Control.
Join this webcast with BMC Software Product Manager, Shyamal Patel, as we discuss how to accelerate your digital transformation and cloud migration strategies without the high price tag.
Michele McFadden, AVP, Digital Service Management, BMC Software
Efficiency, speed and accuracy are critical capabilities for any help desk service manager. And while there is no doubt your staff is intelligent, that needs to be paired with service desk software that allows them to be intelligent super heroes. Learn why cognitive intelligence can assist IT and business users to complete tasks faster and improve productivity and agility throughout the service management processes and experiences. Important capabilities such as virtual chat, smart recorder, knowledge article checks and categorization proposals are essential components to be intelligent software that supports your intellectual workforce.
What are the top issues facing the ITSM industry and how can you find a practical and effective path through all of the hype?
IT Service Management is at a critical crossroads. The pre-eminence of ITIL® is being challenged and new ideas like DevOps and Bi-modal IT are gaining adoption.
Join Barclay for this exclusive session to understand:
•How IT organizations can best evaluate and adapt to this new environment
•How this new environment relates to established IT practices and processes
•What are the top ITSM challenges today
•What new ideas should you consider adopting and which might just be passing fads
•How you might need to adapt your IT organization in 2016
Catalog sprawl is plaguing the vast majority of enterprises today. About half of all corporations run more than five service catalogs concurrently. As workers are becoming less productive sifting through endless portals, shadow IT starts to creep in, leaving the whole company vulnerable to security and compliance issues. So what can IT do?
Join this live webcast to learn how switching to an IT service broker model helps you end the sprawl, take control of unauthorized technology purchases and boost human productivity in the digital workplace. We will discuss how you can:
•Better understand the role of an IT service broker
•Take the first steps in adopting a service broker model
•Identify the key features of the right service broker solution
IT Service and Asset Management - One Size Does Not Fit All
BMC Software helps leading companies around the world put technology at the forefront of business transformation, improving the delivery and consumption of digital services. From mainframe to cloud to mobile, BMC delivers innovative IT management solutions that have enabled more than 15,000 customers to leverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible.
BMC Software. It's amazing what IT was meant to be.