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Unified Communications – Concepts, Futures, and How To Get From Here to There

The concept underlying unified communications is startlingly simple – communications integrated to optimize business processes. New opportunities to embed communications within business processes will transform how work gets done. But selecting among choices to do this is where things can get complicated. This session will explore the concepts underlying this transformation, discuss future implications, and talk about planning a roadmap to get there. Some of the topics will be:

- Why is there periodic confusion over what UC is all about?
- What are the implications of UC for businesses in the future?
- How do you discover communications use cases?
- How do use case requirements drive implementation decisions?
- What are the three fundamental starting points for UC deployment?
Recorded Nov 13 2012 46 mins
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Presented by
Don Van Doren, Principal, UniComm Consulting
Presentation preview: Unified Communications – Concepts, Futures, and How To Get From Here to There

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  • Title: Unified Communications – Concepts, Futures, and How To Get From Here to There
  • Live at: Nov 13 2012 10:00 pm
  • Presented by: Don Van Doren, Principal, UniComm Consulting
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