Hi [[ session.user.profile.firstName ]]

Achieve Customer Experience and Business Agility with Unified Service Assurance

Looking beyond customer retention strategies towards long term customer loyalty, this webinar focuses on achieving end-to-end customer experience, business agility, and operational efficiency by implementing a unified service assurance platform. Agenda includes:

- Analyst assessment of challenges/benefits with customer-centric service assurance shift
- Next generation service management platform case study by eircom
- Unified service assurance delivery challenges, including tools consolidation
- TCO and business case drivers to lower operations costs and improve CEM & agility
- Round table Q&A discussion
Recorded Apr 9 2014 61 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Patrick Kelly of Analysys Mason, Allan Rochford of eircom, Patrick Buttimer of Eirteic, Bill Cannon of Monolith Software
Presentation preview: Achieve Customer Experience and Business Agility with Unified Service Assurance

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Fibre Channel Cabling Apr 19 2018 5:00 pm UTC 75 mins
    Zach Nason, Data Center Systems, Greg McSorley, Amphenol-Highspeed, Mark Jones, Broadcom
    Looking for more cost-effective ways to implement fibre channel cabling? Learn why proper cabling is important and how it fits into data center designs. Join this webcast to hear FCIA experts discuss:
    - Cable and connector types, cassettes, patch panels and other cabling products
    - Variables in Fiber Optic and Copper Cables: Reflectance, Insertion Loss,
    Crosstalk, Speed/Length Limitations and more
    - Different variations of Structured Cabling in an environment with FC
    - Helpful tips when planning and implementing a cabling infrastructure within a SAN
  • 5G Networks: How to Prepare & What it Means for the Mobile Network Industry Recorded: Feb 20 2018 58 mins
    Ahmed Banafa, Lindsay Notwell, Upkar Dhaliwal & Mansoor Hanif
    The advent of 5G mobile network technology is upon us, and implementation is quickly approaching.

    For mobile network providers, vendors and enterprises, achieving a 5G version will require new technology innovations for scalability, efficiency and security. For consumers, it means a whole new wave of digital customer experience.

    These next-generation networks will no doubt be in high demand for improving latency and bandwidth, but with more people connected than ever before, what are the potential security implications or concerns for both the enterprise and the consumer?

    Join this expert panel moderated by Ahmed Banafa, Faculty member at SJSU & IoT Expert. He will be joined by expert panelists Lindsay Notwell, VP of 5G Strategy, Cradlepoint, Upkar Dhaliwal, System Architect, Future Wireless Technologies, and Mansoor Hanif, Director of Converged Networks and Innovation, BT.
  • Future-Proof your Architecture: Remove Hybrid Data Center Networking Complexity Recorded: Feb 15 2018 16 mins
    Rob Anderson, Director of Product Marketing, NetFoundry
    Join Rob Anderson, Director of Product Marketing at NetFoundry, as he reviews how hybrid device, site, and cloud networking will evolve to meet digital transformation needs.

    Learn how to make your networks as agile as the applications they need to support in your data center.

    About the presenter:
    Rob is Director of Marketing at NetFoundry. NetFoundry believes in enabling edge innovation. NetFoundry frees individuals, apps, groups, and businesses from traditional network, telco, and hardware constraints, enabling applications and business policies to control underlying networks, with security, compliance, reliability, & performance.

    Prior to NetFoundry, Rob's roles included Director of Global Marketing & Product Management at Modern Systems, along with various management and product development roles in the telecommunications industry. Rob graduated from Clemson University in 2003, holds a Project Management Professional (PMP) certification from the Project Management Institute, and a New Product Development Professional (NPDP) certification from the Product Development and Management Association.
  • Cloud Automation in Telecommunications: Evolution or Revolution? Recorded: Feb 15 2018 60 mins
    Omar Alassil, Kalyanjeet Gogoi, Sachin Venkatrao, Umair Zahid & Dimitris Vasilaras
    With the recent advances in the telco domain such as virtualization, cloudification, software-defined everything, network slicing and IoT, telcos moving into the cloud face a fundamental challenge on how to take benefit of things that these technologies provide such as automation and machine learning. This poses a question on whether automating the network is something that can be achieved from day one or whether it should be taken as a step-by-step approach.

    In this webinar, we will be exploring various tranches that can be and should be automated to support this journey. We will also explore the challenges around them and the industry readiness for a fully automated telco cloud.

    Join us on this expert panel to hear the views from both sides: operators and vendors.

    Moderator: Omar Alassil, Cloud & Data Center Solutions Lead, Nokia Global Services
    Panelists: Kalyanjeet Gogoi, Cloud Portfolio Innovation Lead, Nokia Global Services, Sahin Chickballapur Venkatrao, CTO GS Cloud/Data Center Services, Nokia, Umair Zahid, Cloud Automation & Infrastructure Lead, Three UK, and Dimitris Vasilaras, E2E Cloud Solutions Lead, Three UK
  • Networking in the Container Age Recorded: Feb 13 2018 60 mins
    JR Rivers, Cofounder and CTO of Cumulus Networks
    Container based applications are exploding in popularity as they simplify and speed up application development and deployment. Thankfully, technologies such as Docker, Kubernetes, and Mesos help to orchestrate and manage the containers. But with their dynamic nature, how do operations teams get their heads wrapped around inter container connectivity? How do they get full visibility across the entire fabric? How do they understand what was, or was not, working 10 minutes ago and why?

    In this webcast, you’ll learn about the popular container networking models and the pros and cons of each. You’ll also see how to track each container’s identity and bandwidth, how to simplify network port mapping, and realize the benefits of telemetry analysis through the entire fabric for enhanced troubleshooting.

    Orchestration tools for Linux containers can work in concert with Linux networking tools to help operationalize container based applications -- it’s just common sense. Come join us to find out how to make this a reality in your environment.
  • Remote Testing and Monitoring to Boost Fronthaul and C-RAN Efficiencies Recorded: Feb 7 2018 21 mins
    Sophie Legault, Director of T&D Business Unit, EXFO
    Listen to Sophie Legault, Director of T&D Business Unit at EXFO as she talks about the 4G to 5G transition, the implication of highly dense networks, impact on the costs of maintenance on fronthaul networks and the challenges MNOs may face. She will also delve into best practices for addressing interference and PIM in mobile networks and improving the quality of fiber-based fronthaul and CRAN deployments.
  • Fibre Channel Performance: Congestion, Slow Drain, and Over-Utilization, Oh My! Recorded: Feb 6 2018 66 mins
    Ed Mazurek, Cisco, Earl Apellanes, Broadcom, David Rogers, Teledyne LeCroy
    Today's Fibre Channel SANs are tasked with reliably delivering huge amounts of data with almost zero latency in an environment with a large variance of end device capabilities. Fibre Channel is a lossless network protocol but what ramifications does that have? What is considered a good SAN design and what are best practices? What situations can lead to suboptimal performance? How can a device that is not performing well affect the performance of devices even on different parts of the SAN? Can a device that is returning credits without delay affect the SAN just like a device that is returning credits slowly?

    Get answers to these questions and more in this live FCIA webcast where you’ll learn:

    •How Fibre Channel achieves a lossless data delivery
    •The definition of "slow drain“
    •Basic slow drain indications and what they mean
    •“Over” Utilization - How a device that isn't "slow drain" by the typical definition can affect a SAN in a similar fashion as a slow drain device
    •How to prevent, Identify, and resolve performance problems

    After you watch the webcast, check-out the the FCIA Q&A blog http://bit.ly/2ouWq4b
  • FC vs. iSCSI Recorded: Jan 31 2018 63 mins
    Fred Knight, NetApp, John Kim, SNIA ESF Chair, Mellanox, Alex McDonald, SNIA ESF Vice Chair, NetApp
    In the enterprise, block storage typically handles the most critical applications such as database, ERP, product development, and tier-1 virtualization. The dominant connectivity option for this has long been Fibre Channel SAN (FC-SAN), but recently many customers and block storage vendors have turned to iSCSI instead. FC-SAN is known for its reliability, lossless nature, 2x FC speed bumps, and carefully tested interoperability between vendors. iSCSI is known for running on ubiquitous Ethernet networks, 10x Ethernet speed bumps, and supporting commodity networking hardware from many vendors.

    Because, FCoE also delivers increasing performance as Ethernet speeds increase – and, Fibre Channel also delivers increasing performance as FC speeds increase. Historically, FC delivered speed bumps at a more rapid interval (2x bumps), while Ethernet delivered their speed bumps at a slower pace (10x bumps), but that has changed recently with Ethernet adding 2.5G, 5G, 25G, 40G, and 50G to the traditional 1G, 10G, 100G timeline.

    As the storage world moves to more flash and other non-volatile memory, more cloud, and more virtualization (or more containers), it’s time to revisit one of the great IT debates: Should you deploy Fibre Channel or iSCSI? Attend this SNIA Ethernet Storage Forum webcast to learn:
    •Will Fibre Channel or iSCSI deliver faster performance? Does it depend on the workload?
    •How is the wire speed race going between FC and iSCSI? Does anyone actually run iSCSI on 100GbE? When will 128Gb Fibre Channel arrive?
    •Do Linux, Windows, or hypervisors have a preference?
    •Is one really easier [to install/manage] than the other, or are they just different?
    •How does the new NVMe over Fabrics protocol affect this debate?

    Join SNIA experts as they compare FC vs. iSCSI and argue in an energetic yet friendly way about their differences and merits of each.

    After you watch the webcast check out the Q&A blog http://sniaesfblog.org/?p=680
  • Next Generation Network Management from Micro Focus Recorded: Jan 25 2018 62 mins
    Jon Kies, Brian Kaplan
    Would you like to stay ahead of the curve with your network management solution? Are you thinking about how new technology could impact your teams? What about managing software-defined networking segments within your enterprise network? And, how about security being a much larger component of your day to day activities?

    Join us for this webinar to learn:

    How these disruptions will impact your business. Discuss what Gartner calls, “NetOps 2.0” where network operations teams must evolve to support analytics and automation. As part of your attendance, receive full access to this important document that we believe could re-shape the future of your teams.

    Key insights from our exclusive survey of network professionals around SDN. Did you know that 57% of your peers have deployed or are actively deploying SDN? We discuss their insight that speaks to the future of network management with SDNs.

    Learn about the important new capabilities of Network Operations Management and new features included in the latest releases of Network Node Manager and Network Automation. Learn how we’re supporting SDN, enabling security risk visibility and compliance, and implementing advanced lifecycle management with our latest releases.
  • Enterprise IT Operations Management  - the rest of the story Recorded: Dec 12 2017 64 mins
    Greenlight Group
    In this last of a 3 part webinar series presented by Greenlight, Micro Focus Product Management and Greenlight group will provide an overview of the current state of IT Operations Management technologies running on enterprise grade cloud native technology stacks.  Join us, and come up to speed as the experts provide a high level overview of Network Operations, Hybrid Cloud, and Datacenter Automation suites from the Micro Focus ITOM portfolio running in a Docker & Kubernetes orchestrated environment.
  • The State of Play of FirstNet Recorded: Dec 8 2017 24 mins
    Bill Schrier, Senior Advisor, First Responder Network Authority (FirstNet)
    What's the status of FirstNet's state opt-in benefits and how does the network help support public safety? Also, what are the benefits of connecting first responders to IoT and Smart Cities? These are the question that Bill Schrier will answer on this LIVE PODCAST by NMG Media.
  • FCIP (Extension): Data Protection and Business Continuity Recorded: Dec 7 2017 59 mins
    Rupin Mohan, Director R&D, SAN Chief Technologist, HPE, Mark Detrick, Director, Extension Principal Architect, Brocade
    Businesses today rely heavily on their data. Disaster may strike anywhere and occurs in many shapes and sizes. Transporting data over significant distance beyond the reach of a threatening event preserves data so organizations can rapidly recover in the event of a site going down.

    This makes deploying a disaster recovery infrastructure between data centers with fast, continuous, and easy replication of mission-critical data to anywhere in the world essential.
    Fibre Channel over IP (FCIP), often referred to as “Extension,” is used to connect SANs across distance using IP networks. FCIP is commonly used for Remote Data Replication (RDR) between Enterprise Storage Arrays and Remote Tape applications, for the purpose of Business Continuance via Disaster Recovery (BC/DR).

    Join storage technology and industry experts as they discuss their experience and deployment knowledge in:

    •Best known methods for deployment with extension architectures, extension in routed topologies, and performance optimization for remote replication
    •Industry best practices: topologies to achieve high-availability goals, advantages in trunking, encryption, etc…
    •Customer examples and use cases of a variety of critical production environments ranging from SMBs to the largest most demanding enterprises and government institutions

    After you watch the webcast, check out our Q&A blog: http://fibrechannel.org/fcip-extension-questions-and-their-answers/
  • The Race for 5G Recorded: Nov 28 2017 28 mins
    Peter Jarich, Chief Analyst, Global Data
    Listen to GlobalData's Peter Jarich – VP, Consumer Services and Service Provider Infrastructure talk about who is in the lead for 5G test trials and deployments and what regions of the world we can expect the next generation of network communications?
  • How to Eliminate Inefficiencies in Your IT Organization with DevOps Recorded: Nov 17 2017 62 mins
    Gary Gruver, Francesco Colavita, Syed Husain, Ron Franklin
    This webinar is brought to you by the Vivit DevOps Special Interest Group.

    Businesses need to be more responsive to market changes and meeting customer demand for improved services and better user experiences. In order to meet such high expectations and be competitive in your market, it requires great flexibility and speed throughout the organization. DevOps enables your software development, infrastructure and operations teams to identify and eliminate inefficiencies through communication, collaboration, and automation.

    Join us for this webinar to learn:

    •How you can build a culture of DevOps
    •Accelerate time-to-market
  • Long-Distance Fibre Channel Recorded: Oct 10 2017 57 mins
    Mark Allen, Storage Networking Senior Manager, Cisco, J Metz, FCIA Board, Cisco
    As people learn more about Fibre Channel and are curious about NVMe over Fibre Channel (FC-NVMe), more questions arise that relate to how storage solutions are going to be affected by the new technology. Perhaps the least understood aspect of storage networks involves distance solutions, and so FCIA has decided to tackle this issue next.

    In this webinar you will learn:

    •How does Fibre Channel work over distances?
    •What are some of the limitations of distance?
    •What happens when you are using FC-NVMe?
    •What special equipment do you need?

    Come spend time with FCIA and speaker Mark Allen, Technical Marketing Engineer Manager for Cisco, to learn how to understand and plan for distance solutions using Fibre Channel.
  • Introducing the Network Operations Management Suite from HPE/Micro Focus Recorded: Sep 19 2017 57 mins
    Joe Reves, Brian Kaplan, Jon Kies
    Network engineering and operations teams face a complex, moving target. But unfortunately, they’re typically armed with only a disparate collection of management tools - with little or no integration. Network teams deal with equipment outages, slowdowns, security breaches, inability to reach resources, access denials, and other issues that can be caused by anything from a bad connection to devious hackers.

    To address these challenges, we are now offering the 5th suite in the ITOM portfolio – Network Operations Management (NOM). Combining the functionality of Network Node Manager i (NNMi) and Network Automation (NA) and additional suite functionality such as reporting, NOM represents our path forward to managing web-scale networks with their evolving mix of physical, virtual, and software-defined networks.
    Join this webinar to get an in-depth understanding about Network Operations Management including:
    •Enhanced workflows designed to drive productivity and reduce
    •Ongoing capability and content enhancements for both the suite and standalone products
    •New licensing models to enable upgrades at an average of half the cost of a la carte purchases
  • APM SIG Meeting - What is new with HPE APM on-premises Recorded: Sep 6 2017 63 mins
    Rocky Pisto, Dan Iuster, Liron Lichterman
    In this presentation we discuss how HPE APM is evolving to keep up with the latest advances in technology and some of the new capabilities that will become available in the next release. You will learn about:

    • Platform - the new, clean and uncluttered HTML5-based interface design and the new Application Health displaying per application availability, performance and underlying infrastructure status in an easy to understand dashboard
    • APM Mobile app - the new mobile app that displays the status of your business applications and enables drill down to RUM and BPM reports
    • BPM - the integration with Mobile Center and support for AWS device farm and emulators
    • RUM - VXLan traffic monitoring, the multi-instance probe for better resource utilization and capacity improvements and the new Docker monitoring capabilities
    • Diagnostics - the new UI and the integration between the on-premises and SaaS solutions
    • SiteScope - the integration with AWS and Azure for hybrid service assurance, the new public APIs, and Kubernetes monitoring capabilities

    We will conclude the presentation with a short demo of some of the features of the product, and provide you ample opportunities to ask questions and become fully informed about the products and their future strategy and roadmap.
  • [Panel] Software-Defined in the Digital Transformation Era Recorded: Aug 17 2017 60 mins
    Arturo Suarez, Canonical; Idjiwa Adjido, Extrahop; Johna Till Johnson, Nemeretes; Haidee McMahon, Intel; Bob Crooks
    The ICT sector is moving us inexorably towards a software-enabled digital world, but many still fail to understand the power of this trend, how it is going to impact/benefit the ICT Industries and infrastructures delivering them.

    Among topics discussed will be:
    - Present and future impact of Software Defined technologies on IT (challenges and opportunities)
    - How Software-Defined is enabling the digital transformation
    - Best practices and recommendation on adopting software-defined technologies with the future in mind.

    This Webinar is aimed at IT professionals and CIOs/CDOs/CTOs seeking to understand more about how software-defined impacts the present and future of enterprises.
  • Who Stole My Software-Defined Network? Recorded: Aug 16 2017 64 mins
    Chuck Black, Author, Senior SDN Instructor, Training & Development
    Software-defined networking has previously had a relatively narrow definition, but in the past few years, SDN has expanded and morphed towards including multiple different technologies. Protocols such as NETCONF, BGP, PCEP, and even the CLI are being used in "SDN" solutions. Even automation and orchestration are being presented as a form of SDN. Where has SDN been, where is it now, and where it is going? These are questions that this presentation will answer.

    Chuck Black is author of the book "SDN: A Comprehensive Approach", and has been active in creating networking products for over 35 years, acquiring many patents and scars in the process. He is currently engaged in teaching vendors and customers alike about software-defined networking.
  • Software-Defined Agile Infrastructures: How the Future of SDN is Evolving Recorded: Aug 16 2017 63 mins
    Todd Krautkremer, Cradlepoint, Bill Nelson, Lenovo & Chad Hintz, Cisco
    According to Aryaka's 2017 State of the WAN report, 50% of WAN traffic is now in the cloud. The cloud era of networking has officially arrived, and engineers better get comfortable with the software. It's here to stay.

    SD-WANs are now more business-critical than ever. Given the rise and momentum of BYOD and more and more connected IoT devices storing data in the cloud, WAN traffic is growing more than 200% YoY. Companies can't afford not to adopt these technologies and risk falling behind the curve without a mobile infrastructure.

    Join Todd Krautkremer, SVP of Strategy & Corporate Development, Cradlepoint, William Nelson, Principal Networking and SDE Architect at Lenovo, and Chad Hintz, Principal Systems Engineer, Cisco for a true technical deep dive and look at advanced SDN. Tune into this dynamic panel discussion for insight into key trends in software-defined networking, what it means for the cloud and IoT, and what the evolution of secure, agile infrastructures will look like in a software-defined world.
Updating the network infrastructure for the 21st century
With virtualization and cloud computing revolutionizing the data center, it's time that the network has its own revolution. Join the Network Infrastructure channel on all the hottest topics for network and storage professionals such as software-defined networking, WAN optimization and more to maintain performance and service in your infrastructure

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Achieve Customer Experience and Business Agility with Unified Service Assurance
  • Live at: Apr 9 2014 1:00 pm
  • Presented by: Patrick Kelly of Analysys Mason, Allan Rochford of eircom, Patrick Buttimer of Eirteic, Bill Cannon of Monolith Software
  • From:
Your email has been sent.
or close