Change management: using Big Data analytics for continual process enhancement
Even in well run IT organizations, change is hard. The fact is, IT organizations everywhere struggle to keep pace with change. Trends such as virtualization, hybrid, and cloud computing, and capacity-on-demand only exacerbate the problem—offering little hope to overtaxed IT organizations seeking relief.
Big Data analytics are now being used on modern Service Desks to continually enhance the change management process. Join this webinar to learn:
• Why integrating organizational goals and KPIs are critical to improving your change process
• How big data analytics help the service desk change manager make smart automation choices
• The value of big data in the overall change process
RecordedNov 4 201426 mins
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Roy Ritthaler, VP Product Marketing IT Operations, Micro Focus
Thousands of customers worldwide trust Micro Focus Business Continuity solutions to protect their critical systems, services and data from the core to the edge, across physical, virtual and cloud infrastructures. Don’t miss this opportunity to hear from Roy Ritthaler, VP Product Marketing IT Operations, on this webinar as he unveils Micro Focus’ new Business Continuity portfolio which helps companies to be always protected, always available – without complexity and cost.
In this webinar we will discuss:
• What Business Continuity means for organizations today and why it’s a top priority
• The new Business Continuity portfolio which brings together best-in-class high-availability, disaster recovery and backup solutions from HPE Software and Micro Focus
• New innovations that help customers achieve sustained resiliency and availability of IT services with lower cost and complexity
Tom Goguen, Sr VP & GM IT Ops, Roy Ritthaler, VP of Product Marketing IT Ops, Joe Fox, Director of Product Marketing, IT Ops
With the close of the spin-merge of HPE Software with Micro Focus, the two organizations have joined forces to become the seventh-largest pure-play software company in the world.
During this webinar, you will learn how we have taken our 40+ years of experience in the software industry to form an IT Operations Management portfolio that bridges the gap between traditional IT, the new digital enterprise and fast paced new business initiatives.
Tune in to hear Tom Goguen, Sr VP & GM IT Operations, Roy Ritthaler, VP of Product Marketing IT Operations, and Joe Fox, Director of Product Marketing IT Operations, discuss how the new ITOM portfolio is accelerating IT at the speed of DevOps faster than ever before.
Join us and Discover the New IT Operations Management!
Moreno Nolo, Solution Architect, HPE, Raymond Freppel, Enterprise Architect, HPE, Neil Miles, Sr Product Marketing Mgr, HPE
As more organizations adopt the cloud paradigm, operations teams need the ability to manage any cloud, any environment and any new technology for any app.
Moreno Nolo and Raymond Freppel literally wrote the book on hybrid cloud design and transformation. In this webcast, these authors will go beyond the pages of their new book “The Journey to Hybrid Cloud: a design and transformation guide” to share insights on how to place your cloud workloads where they fit best.
You will learn from the authors’ experiences implementing private and hybrid cloud technologies at many large enterprise companies. This session will help you successfully achieve a digital transformation. Join us and get the chance to have your cloud questions answered, too.
Vesna Soraic, Senior Product Marketing Manager, HPE and David Baron, Chief architect for HPE ITSMA, HPE
As businesses are under increased competitive pressure to transform into digital enterprises, they are relying on technology as never before. IT Service Management, deployed across the enterprise and focused equally on IT and non-IT services, becomes the enabler of digital growth. IT Service Management is required to manage the increased velocity of changes and releases initiating from DevOps and Agile, and all existing processes - such as incident, change and request management - must support Agile. The support methods must fit the evolution of the digital workplace and the changing nature of work. To be able to address new requirements from digital business, ITSM needs holistic automation to become easier, faster and transformative.
In this webinar we will explore how much and what kind of Automation is needed in ITSM. You will learn how the HPE IT Service Management Automation solution is easier to manage and use, faster to install and manage with services that digital workforce needs. We will discuss what freedom and benefits you can enjoy with ITSM solutions based on container technology. We will show you a demonstration of a request-to-fulfillment process that can enable your IT to evolve into a strong digital business partner.
Learn how HPE Orchestration together with SAP Landscape Management 3.0 helps to simplify, automate, and centralize the management and operations of your SAP systems.
•Get an overview of predefined SAP services within HPE Orchestration
•Get an overview of the new features in SAP Landscape Management 3.0
•Discover how HPE Orchestration together with SAP Landscape Management 3.0 can help you to manage and operate your SAP HANA and SAP S/4HANA® systems more efficiently.
Sibel Satiroglu, Sr Product Marketing Manager, HPE and Nisarg Shah, Director of Product Management, HPE
The latest version of Data Center Automation (DCA) Suite version is now available. DCA is an end-to-end lifecycle management solution for servers, databases and middleware. Now, DCA comes with new features—container-based deployment, unified compliance, and ChatOps collaboration.
Join Nisarg Shah, Director Product Management, as he discusses the latest release, answers your questions, and shares the new DCA UI.
• See the DCA Suite—provisioning, patching, compliance, open API orchestration
• Learn how container-based deployment delivers quick time-to-value
• Discover why automated compliance and remediation matters
• Hear about unified compliance—not just for servers, but across applications
• Understand how ChatOps helps collaboration in the enterprise
• See a demo: DCA compliance in action—PCI compliance scan, auto-remediation, visual compliance dashboard
Neil Miles, Sr Product Mktg, ITOM Solutions Marketing, HPE and Keri Sprinkle, Sr Product Mktg, ITOM Solutions Marketing, HPE
Hybrid IT is the new normal. It is more than just AWS and Azure. There is the pressure to innovate in the cloud and with new platforms. IT Operations needs to overcome the mismatch between the Development team’s ability to deliver and IT Ops ability to manage application services. Ops needs to achieve continuous delivery and faster response times. We can help.
Join us to learn about the Hybrid Cloud Management solution from HPE to manage your hybrid resources while accelerating your application delivery to DevOps speed. Learn about our new container based software delivery approach that changes the lifecycle for enterprise management software.
We know we need to measure our IT systems and have visibility - but what level of monitoring is right for our environment?
Join this webinar to discover how TEB uses monitoring to achieve their goals and help improve their development services - resulting in the highest level of customer satisfaction on their banking applications.
Jean-Marc Defaut, VP Cloud, Capgemini, Danny Cavion, HPE Software
Capgemini will present their unique Service Offering to build a Cloud Management Platform (CMP) and how the CMP is designed to support Datacenter Modernization, Application Release Automation and Mass Migration for Application to Cloud.
Capgemini will explain key value propositions enabling policy based multi-cloud management, with orchestration and automation across public and private cloud services in a uniform way.
In response to a massive understaffing problem, University of Pretoria implemented HPE Service Manager with Smart Analytics. They have seen a 60% reduction of interaction capturing time resulting in 970 service desk man hours saved per year.
Tom Goguen, Sr VP & GM IT Operations Management, HPE, and Ian Bromehead, Sr Product Marketing Manager OpsBridge, HPE
Transforming IT to support digital business initiatives is a major theme, requiring IT to free up time and resources to serve agile business initiatives.
Those transformations can be accelerated with solutions that allow teams to gain autonomous operations, put the “O” in DevOps, and raise IT to a stronger business partner.
In this webinar, learn how HPE OpsBridge provides such a solution with its new and unique container-based architecture. See how automated monitoring, service modelling, multimode correlation and Big Data analytics are providing customers with amazing value such as 90% event reduction, 80% process automation, 60% MTTR reduction, $M cost reduction. This is the first webinar in a series of four on our ITOM Suites. Tune in to hear Tom Goguen, Sr VP & GM of HPE IT Operations Management, kick off this series with a look at all four suites and HPE’s strategy to help organizations accelerate at the speed of DevOps.
Frank Eck, Head of Fault 2 Restoration, T-Systems International GmbH
Hear why T-Systems GmbH decided to upgrade to HPE Service Manager 9.50. Frank Eck, Head of Fault 2 Restoration, shares his approach, learnings and success of upgrading a huge ITSM environment with minimum production downtime.
Sandeep Parmar, Dir of Consulting Services, J9 Technologies, Inc and Neil Miles, Product Marketing Manager, HPE
Every operations team is on a journey. But is the goal becoming a ‘Digital Enterprise’, or is it ‘Hybrid IT’ or ‘DevOps’? What if it is all three?
IT operations can no longer afford to solve only one problem at a time.
This webinar will examine the challenges Ops teams face in meeting interrelated business requirements. We will speak to the automation requirements that are needed to satisfy these challenges. Then we’ll dive into the benefits of using hybrid cloud management together with application delivery automation in moving Ops closer to all these end goals. Ops teams need more powerful tool sets to deliver complex cloud services faster and to be successful in DevOps oriented organizations.
J9 will share their experiences in working on cloud management projects and HPE will provide an overview of the HPE Hybrid Cloud Management solution suite for unifying hybrid IT management and accelerating application delivery.
Businesses are accelerating their shift to digital enterprises. IT must accelerate to the speed of DevOps to support this transformation, and must be able to iterate, deploy, and scale faster than ever before. To enable IT to meet these needs, the HPE ITOM suites are evolving to embrace agile best practices.
HPE announced the launch of containerized versions of its HPE IT Operations management suites on April 12, 2017.
In this webinar, HPE will present the new HPE ITOM go-forward strategy, discuss the role of containerized IT Operations management in accelerating and streamlining continuous operations and showcase the new HPE Container Deployment Foundation.
Attendees will learn about:
The core requirements for continuous operations
The benefits of the new ITOM containerized suites, whether you are leveraging container deployment or managing containers with the new features
Container Deployment Foundation – the future of IT Operations Management software
Latest transformative innovations from HPE
Proven ways to accelerate your IT to the speed of DevOps
Toby Marsden, Kevin Leslie, Danny Cavion and Gopal Ramachandra, EMEA Directors, ADM and ITOM Portfolios, HPE
Join the hosts of the EMEA Software Customer Forums 2017 for a sneak peek of the exciting customer presentations and product news from our strategy and best practice-sharing event.
The EMEA Software Customer Forums are a great opportunity for IT Operations Management and Application Delivery Management practitioners to learn how their peers are utilizing HPE solutions to successfully reach technology and business objectives. Delegates will also get a preview of some new product developments from HPE Product Management and executives.
Don’t miss out – join us on this webinar for a preview of the great content we’ll be sharing in-depth at the EMEA Customer Forum in Dublin from 15-19 May, more info and registration at www.hpe-customerforums2017.com.
Uwe Zanker, Global Head of Systems Management within Global IT Operations, T-Systems International
Under extreme time and quality pressures, T-Systems International (TSI) and HPE Software overcame technical and organizational roadblocks to make their large migration project a success. The collaboration between TSI, HPE Software Support and R&D formed the basis for a successful monitoring environment, as part of an integrated HPE solution that includes service, configuration and asset management.
TSI has transformed the way they manage their IT, and how they provide their services, together with HPE Software. In this webinar, Mr. Uwe Zanker, Global Head of Systems Management within Global IT Operations discusses the project and the lessons learned.
In this session we will demonstrate AppLink’s CLIP solution to implement a combined workflow of HPE OMi’s event management capabilities integrated into the incident management process of ServiceNow and BMC Remedy. In addition to CLIP’s out-of-the-box workflow, this session shows real life non-intrusive customer customizations of CLIP to address auto-assignment of incidents, context sensitive auto-resolution of incidents based on CLIP variables and direct vs. indirect integration options.
More IT and computing is moving to public networks such as Amazon Web Services (AWS) and Microsoft Azure. Increasingly, internal/private IT is being restructured to provide similar services. Along with this are changes in the ways applications are being built, deployed, and maintained reflected by the rapid adoption of containers and microservices. What does this mean to IT Service Management and the service desk organization?
Join this webinar to learn w HPE Software and our ITSM Automation (ITSMA) solutions are doing to both take advantage of these trends and also help support these trends. We’ll discuss the benefits to the service desk team of faster deployments, quicker time to value, and reduced administration and maintenance. Please join us to learn more about what HPE ITSMA provides today and what’s coming soon.
With the 2017 suite release, HPE’s Data Center Automation (DCA) is recharged for the new year! The DCA suite is HPE’s infrastructure management solution to automate tasks, orchestrate IT processes, enforce compliance, and optimize infrastructure across virtual and physical servers, database and middleware applications. In this webinar, we’ll share what’s new and what’s coming, and equally address top-of-mind questions about the suite.
You will learn:
· Trends shaping infrastructure management
· Vision for HPE Data Center Automation suite
· What’s new and what’s coming - Docker engine automation, analytics, ChatOps, and container delivery model
· Unique benefits of the suite
· Top asked questions about the suite
In our first web event in this series, we presented the next generation of hybrid cloud management platform from HPE. Join our second web event for a more in-depth look into the primary design use case: hybrid and multi-cloud management. Learn about the advantages that Hybrid Cloud Management can provide to you and your organization:
Freedom to choose any cloud
Cloud agnostic service designs
Native container support
Provide master-level control over other clouds and orchestrator
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. More Micro Focus Operations Management solutions information at www.hpe.com/software/itom