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How to use a Discovery Tool to Supercharge Your ITSM Program

IT departments are constantly searching for new ways to optimize the speed, quality, and cost of their IT Service Management (ITSM) activities. Surprisingly, one solution that is often overlooked in the optimization process is the increased usage of a discovery tool within a configuration management system (CMS) to be the powerhouse for all ITSM, ITAM, operations analytics, and even network management processes.

This webinar will take a deep dive into the uses of discovery tools and how they can be greater leveraged into all facets of ITSM, ITAM, operations analytics, and network management processes for increased value creation.

Discovery Tools: Why they’re more relevant than ever
ITSM, ITAM, operations analytics, and network management use cases and functions enabled by an integrated Discovery Tool
Examples of successful integrated Discovery Tool usage across all IT processes
HPE Universal Discovery Tool and Applications
Recorded Jul 20 2016 66 mins
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Presented by
Doron Orbach, Bill Dyck, Nick Rendall
Presentation preview: How to use a Discovery Tool to Supercharge Your ITSM Program

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Helping IT Organizations Perform Better
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. More Micro Focus Operations Management solutions information at www.hpe.com/software/itom

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  • Live at: Jul 20 2016 5:00 pm
  • Presented by: Doron Orbach, Bill Dyck, Nick Rendall
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