Deliver a More Engaging IT Service Management User Experience with SMAX

Presented by

Michael Pott, Sr Prod Marketing Mgr, Neville Ward, Sr Solution Consultant & Vesna Soraic, Sr Prod Marketing Mgr, Micro Focus

About this talk

Today’s workforce expects an engaging and automated experience when submitting IT help desk requests, yet most companies are still using outdated manual service desks. Join us for this entertaining live demo of Service Management Automation X (SMAX) and see how machine learning, analytics, and codeless configuration come together to deliver a true digital IT service management experience for business users and IT.
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Micro Focus is now part of OpenText. Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit https://www.microfocus.com/en-us/solutions/it-operations-management.