SMAX and RPA: Automating Service Management the Smart Way

Presented by

Michael Pott, Product Marketing Manager, Micro Focus

About this talk

SMAX overcomes the limitations of manual ESM and ITSM tools to deliver a connected, automated, informed experience—powered by machine learning—to every employee. The integration of robotic process automation with SMAX takes ESM to the next level. Join this session to learn about: • Saving time by automating processes, workflows and tasks • Reducing errors of manual work with robots that do it for you • The integration of OO and RPA with SMAX • Putting it all together – see a sample use scenario • How easy it is to extend the solution with codeless configuration Service management automation becomes intuitive with SMAX. And – it’s simple, fast, and codeless. Smarter for employees. Smarter for IT.

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Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit https://www.microfocus.com/en-us/solutions/it-operations-management.