Hi [[ session.user.profile.firstName ]]

Map Your Route to AIOps: A 5-Step Guide

According to Gartner, 40% of organizations will be maximizing AIOps by 2023. While the journey to AIOps can be challenging, the benefits are undeniable.

So, don’t get left behind.

Join industry expert Wes Cooper and Dominic Colson as he guides you along the complex path of IT operations to successful AIOps delivery. In the process, he’ll define AIOps and explain how to follow these five proven steps to implementation:

Step 1- Monitor everything, consolidate events, and create a central store.
Step 2- Align technology, people, and processes—and clarify business goals.
Step 3- Introduce agnostic, domain-centric, configuration-free analytics.
Step 4- Maximize process and remediation automation.
Step 5- Connect AI to automation with machine learning.

In just 45 minutes, you’ll learn how to proactively detect anomalies, fix problems, and improve collaboration with new speed and insight.
Recorded Apr 23 2020 41 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Wes Cooper, Product Marketing Manager, Micro Focus
Presentation preview: Map Your Route to AIOps: A 5-Step Guide

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Better Software Discovery Makes For Easier Software Asset Management Dec 17 2020 4:00 pm UTC 60 mins
    Doron Orbach, Bill Dyck, Pramila Devineni and Wes Heaps, Micro Focus
    Let’s face it, no one likes software audits. Getting an accurate picture of your installed software is hard enough—but containerized micro-services, cloud use, and endpoints outside the firewall complicate matters further. Luckily, Micro Focus Universal Discovery and Universal CMDB can help.

    At this webinar, you’ll learn how built-in discovery and CMDB enable you to:
    • Deliver more accurate license counts for your organization.
    • Use software utilization data to better rationalize licenses.
    • Engage in more cost-effective IT and software asset management (ITAM/SAM)

    With a clear picture of all your software assets, you can make smarter decisions about them. You can also stop worrying about your next software audit.
  • What’s New for Network Operations Management? Recorded: Dec 3 2020 58 mins
    Brian Kaplan, Product Management Leader and Jon Kies, Product Marketing Leader, Micro Focus
    Ready to take Micro Focus Network Operations Management (NOM) to the next level?

    Join Micro Focus NOM product leaders for an enlightening overview of new features for Collect Once Store Once Data Lake (COSO), our new Performance Troubleshooter, and a powerful new reporting engine. We’ll also walk you through upgrade paths for NOM, Network Node Manager, or Network Automation—to help you decide how and when to move to our latest versions.
  • ESM: Accelerate IT and Business Service Autonomy Recorded: Nov 19 2020 59 mins
    Vesna Soraic, Product Marketing Lead, Micro Focus & Travis Greene, Sr. Director of ITOM Product Marketing, Micro Focus
    The COVID-19 pandemic has pushed all businesses towards delivering new digital services. Analysts predict accelerated digitization by three to four years. As we recover, returning to the old normal is insufficient – we must use this disruption to give business and IT users alike the autonomy they crave to get work done.

    In recent years, leading companies have been adopting Enterprise Service Management (ESM), starting with an enterprise service desk and progressing to automated service delivery and support for non-IT services. But ESM is not just implementing ITSM concepts into HR, facilities and other corporate functions. It is about giving users the freedom to work the way they work best.

    For that to work, your ESM approach is going to need a level of automation and AI that exceeds the pre-pandemic old normal. Join our webinar to learn how to:

    • Create a single, enterprise service catalog with automated fulfilment, including public cloud services
    • Act on every enterprise service request without building technical debt with entirely codeless workflows
    • Automate your processes with Robotic Process Automation (RPA) across teams, tools and environments
    • Leverage embedded AI to deliver more resilient services, everywhere
    • Create the business case for ESM

    Register now and find out how enterprise service management can help your business adapt to the new normal with resiliency for the future.
  • Using COSO Data Lake to Drive AIOps Recorded: Nov 5 2020 62 mins
    Jon Kies, Sr. Manager, ITOM Product Marketing and Michael Procopio, Operations Bridge Product Marketing Manager, Micro Focus
    In this webinar, expand your understanding of how Micro Focus extends AIOps. You’ll get a front-row seat to hear what industry experts are saying, engage directly with the Micro Focus product management team, and see Micro Focus Operations Bridge in action.

    Agenda:
    • Operations Bridge and NNMi now have a connection through a shared instance of Collect Once Store Once (COSO) Data Lake
    • Data Center Automation adds Operational Security (OpSec) to AIOps by providing Vulnerability and compliance data
    • Operations Bridge, Operations Orchestration, Data Center Automation and Network Automation provide coordinated automation for AIOps
  • Building Business Resilience with Enterprise Service Management (ESM) Recorded: Oct 15 2020 61 mins
    Charles Betz, Forrester; Conan de Faoite, FireEye; Charl Joubert, University of Pretoria; Vesna Soraic, Micro Focus
    An increasingly volatile environment is challenging service support organizations worldwide. Trends to remote work combined with high expectations for responsiveness make delivering services more difficult than ever. Employees need not only IT services, but also seamless access to business services such as HR and supply chain. Furthermore, as organizations become increasingly digitally dependent, the resilience of their systems becomes ever more important. The modern organization must be able to rapidly identify issues and dispatch the right teams to fix them, in environments of growing complexity.

    Come to this webinar and learn:

    • How ESM is centrally positioned to support the knowledge worker
    • The impact of COVID-19 on the service desk
    • How digital organizations are adapting to the new normal, and keeping their systems available
  • The Latest in Micro Focus RPA—Advanced Editing, Robot Groups, ROI Dashboard Recorded: Oct 1 2020 56 mins
    Alina Gicqueau, Director Product Management and Daniel Crisan, Product Manager, Micro Focus
    Micro Focus RPA 2020.08, our fourth and latest release, is primed for enterprise action. Join our webinar to see how resilient robots can quickly and securely deliver the ROI you need.

    Here’s a preview of our agenda:

    • New activity designer, more resilient robots —Design and edit advanced screen automation, without having to re-record existing activities.

    • Robot group assignments (like assigning human employees to teams)—Assign robots to groups and authorize them to perform only designated tasks.

    • Friendly self-service portal—Trigger robots, waiting securely in the data center, from an intuitive portal.

    • Central ROI dashboard—Display runtime metrics and savings in time and money.

    • RPA use case demo—Integrate RPA with your service desk.
  • The Critical Role of AI & ML For Smart Digital Transformation Recorded: Sep 22 2020 56 mins
    Stephen Elliot, IDC, Joy King, Micro Focus and Dan Wood, Micro Focus
    Digital transformation (DX) requires a balance of speed, agility, risk, quality and business value. Learn how to achieve this balance by using artificial intelligence (AI) and machine learning (ML) across your organization, including back-end systems of record (SoRs).

    Join IDC and Micro Focus for a webinar where we:

    • Analyze the opportunities and struggles that organizations encounter as they evolve in terms of digital innovation
    • Describe process, organizational and automation strategies that can support success
    • Share IDC research on the importance of AI and ML for DX
    • Outline smart digital transformation execution and the Micro Focus suite of technology and capabilities
  • What’s New in Operations Bridge 2020.08 Recorded: Sep 17 2020 57 mins
    Sandy Snyder, IT Operations Management Solution Architect and Wes Cooper, Product Marketing Manager, Micro Focus
    Join us for our upcoming OpsBridge webinar as we share updates on our latest product innovation and feature enhancements for the 2020.08 release. You will get a first look at our new vulnerability and compliance scanning functionality, which reduces security and compliance risks by proactively scanning and remediating vulnerabilities in your IT estate.

    Learn about our new cross-domain reporting on top of a shared Collect Once Store Once (COSO) data lake architecture. Additionally, find out how to use our new AI-based automated event correlation to drastically reduce event noise and prioritize the most important alerts with zero configuration needed. Lastly, cutting edge thought leadership from industry analyst on what to look for in an AIOps solution, and how to be successful in deploying it.

    Agenda:

    -Vulnerability Scanning Now in as part of OpsBridge Ultimate

    -Cross-domain (network, system, app) reports from a shared COSO

    -Automated Event Correlation (AEC) is now
    • Correlate cross-node using topology
    • Steer the Automatic Event Correlation algorithm with and custom attributes
    • Improved algorithm to handle event "noise"
    • Best Practices documentation on when to use TBEC/SBEC/AEC

    -Other enhancements and how to request an enhancement

    -Analysts view on AIOps

    -Q&A
  • How to build an effective hybrid cloud management platform Recorded: Sep 3 2020 48 mins
    Alex Rwankuba, Product Marketing Manager & Jo De Baer, Senior Product Manager, Micro Focus
    If your business is like many others, it is running in a hybrid cloud because it needs flexibility and choice. Hybrid or multi-cloud is the new standard. And yet, despite the high quality of public cloud services and abundant documentation and learning opportunities from their providers, enterprises are tripped up on complexity and costs. How can enterprises keep pace with the intense demand for new cloud services?

    Micro Focus Hybrid Cloud Management X (HCMX) makes it much simpler to satisfy demand for hybrid, multi-cloud services by automating fulfillment across a broad set of cloud-based platforms while transparently enforcing service governance during day-to-day operations.

    Join us for this webinar to learn:
    • How to provide a user experience which satisfies all users of cloud services, based on machine learning
    • How to offer a large variety of cloud service requests and configurations, while keeping your catalog lean
    • How to implement automated fulfilment by orchestration for both cloud service provisioning and maintenance
    • When and how to enforce governance in a way that business units appreciate, by defining policies together with IT
    • When should cloud management and service management converge
  • New Features, New Integrations Help DCA Deliver Even More Value to Customers Recorded: Aug 6 2020 46 mins
    Justin Vanderwerff, Product Marketing Manager, DCA and Camilo Cuervo, Product Manager, DCA, Micro Focus
    The latest version of DCA is packed with new features and integrations all designed to deliver even more value to our customers.

    Join us in this webinar as we discuss what's new in DCA 2020.08. We'll cover a range of topics from integrations that simplify the user experience and make onboarding of new resources quicker and easier, to the new reporting features found in DCA. We'll also cover some recent analyst materials about DCA. There's plenty to be excited about!
  • How to Cost-Effectively Enable Remote Access for a 100% Work-From-Home Workforce Recorded: Jul 23 2020 45 mins
    Salvatore Salamone, Managing Editor, Network Computing
    Mandates to stay in place due to COVID-19 have transformed most companies into 100% work-from-home operations. Access to cloud apps from home, while dependent on high-quality broadband service, requires relatively modest adjustments. The real challenge comes when trying to provide employees with access to critical business systems and applications behind the firewall without investing large sums of money. This panel discussion, moderated by Network Computing, will explore options including VPNs, virtual desktop infrastructure (VDI) and desktop-as-a-service, and will investigate how to cost-effectively scale and remotely manage edge devices, including routers, gateways and firewalls.
  • Creating a Single Source of IT Truth in a Multi-Cloud and Containerized World Recorded: Jul 16 2020 59 mins
    Doron Orbach, Senior Product Manager, Bill Dyck, Product Manager and Wes Heaps, Product Marketing Manager, Micro Focus
    Organizations are embracing Hybrid IT across multiple clouds, containerized micro-services, and traditional on-premises infrastructure. However, most organizations struggle with accurately knowing what they have in their environment, how it is configured, and what happens if something changes: particularly when adopting multi-cloud and containers.

    Discover how you can accurately know what you have, if you are compliant with infrastructure configuration policies, and how business services are delivered—no matter if you are using on-premises IT, multiple clouds, or containers. Building a single source of IT truth using Micro Focus Universal Discovery and Universal CMDB allows a more unified and converged approach across IT Service Management, IT Asset Management, Software Asset Management, and Security for better compliance to configuration and software license usage policies, faster IT service resolutions, and more efficient IT Operations.
  • Network Operations Management – Accelerating the AIOps Revolution Recorded: Jul 2 2020 57 mins
    Jon Kies, Manager, ITOM Product Marketing and Brian Kaplan, Sr. Product Manager, Micro Focus
    AIOps is helping enterprises manage complex IT challenges such as dynamic changes in architectures, siloed teams, and an exponential growth in data. Network administrators are also undergoing a transformation as they’re being asked to manage this increased complexity with fewer resources while reducing errors.

    Join us for this webinar on July 2nd, 2020 to learn how Micro Focus is at the forefront of this transformation with Network Operations Management. We will show you how to incorporate automation as an integrated component of network management, and integrate data stores with our AIOps solution to speed machine learning and enable automated remediation.
  • Five steps to improving business processes by delivering AIOps Recorded: Jun 24 2020 49 mins
    Michael Procopio, Product Marketing Manager, Micro Focus
    AIOps, artificial intelligence for IT Operations, can significantly improve IT operational processes and, thus, business applications and processes. According to Gartner, 40% of organizations will be maximizing AIOps by 2023! Join us and learn how to implement our five-step strategy, including:

    • What is AIOps – from a simple definition to the impact on your IT Operations
    • Step 1 – how to monitor all, consolidate events and create a central store
    • Step 2 – being ready to respond using machine learning to drive automation
    • Step 3 – maximizing process and remediation automation
    • Step 4 – introducing domain centric and agnostic analytics
    • Step 5 – supportive tools, integrating automated operations

    This session took place at BTOES iBPM Live, to learn more, please visit https://ibpmlive.online/
  • Using AIOps to Improve Your Digital Business Processes Recorded: Jun 23 2020 47 mins
    Wes Cooper, Product Marketing Manager, Micro Focus
    Today many business processes are codified in applications. IT Operations is now a significant partner in making sure these processes are working and if not getting them back up and running. To do this, they need to enlist the help of machine learning, big data analytics, and process automation to operate efficiently in this new era. In this session, Wes Cooper from Micro Focus will showcase how AIOps from can help improve your digital business processes by assuring the services stay running and optimized with automated monitoring, analytics, and remediation.

    This session took place at BTOES iBPM Live, to learn more, please visit https://ibpmlive.online/
  • Are ITSM and Enterprise Service Management one and the same? Recorded: Jun 18 2020 62 mins
    Eveline Oehrlich, VP and Research Director, Research In Action and Michael Pott, Product Marketing Manager, Micro Focus
    Services, applications and processes are more connected than ever through digital transformation. IT teams have mastered the delivery and management of services, and other enterprise functions such as HR, finance, legal, marketing are ready for a service automation revolution now. Yet, business innovation and operational excellence compete for resources with the continuous improvements around employee and customer experience, all in light of a growing skill gap. Your ability to automate IT services qualifies your team to offer and manage digital services for your business teams.

    Join Eveline Oehrlich, VP and Research Director at Research In Action and Michael Pott, Product Marketing Manager at Micro Focus for a one-hour session to explore the convergence of IT, Enterprise and Operational Service Management touching on the human, process and technology requirements for such a digital service transformation journey.

    Learn how to go about managing any service efficiently and effectively and get ready for intelligent service automation and intelligent services through tactical and strategic steps to your service management convergence.
  • Does Robotic Process Automation Take Jobs Away? Recorded: Jun 10 2020 49 mins
    Rai Phakay, Solutions Architect, Micro Focus
    A common myth about Robotic Process Automation (RPA), fueled by a fear of losing livelihoods, is that RPA will replace all jobs. Is RPA really taking over, or is it liberating human intelligence from mundane, repetitive, error-prone tasks so you can invest in more creative, innovative, and productive initiatives?

    Get all your pressing questions answered, around this hot topic including:
    • What can RPA really do for you?
    • How are organizations using RPA right now?
    • Can RPA really help to reduce IT costs?
    • How can you build an RPA process that uses both API and UI actions?

    This session took place at BTOES RPA & intelligent Automation Live, to learn more, please visit https://rpalive.online/
  • RPA For the Enterprise Recorded: Jun 9 2020 48 mins
    Eric Fisher, Senior Solutions Architect, Micro Focus
    Welcome to the world of the new robo worker. With an ever-expanding need to automate business and technical processes, the scope and scale of other solutions are being challenged. As reliance on automation grows, it becomes increasingly important to choose an enterprise-grade, always-on solution that scales. Businesses need a robotic automation solution designed to support a highly-available, scalable, secure and resilient platform, yet still provide an intuitive design experience enabling low- or no-code authoring.

    In this session, we will:
    • Demonstrate how to build an RPA process with no coding required
    • Show how to build an RPA process that uses both API and UI actions
    • Talk about why UI automation is difficult for some vendors
    • Discuss a critical, real-world customer financial challenge, focused on reducing human resources to perform a time-sensitive and daily need
    • Share the savings and benefits of implementing RPA from actual customer examples

    This session took place at BTOES RPA & intelligent Automation Live, to learn more, please visit https://rpalive.online/
  • How Top Performing Organizations are Succeeding with AIOps Recorded: Jun 4 2020 45 mins
    Michael Procopio, Product Marketing Manager, Operations Bridge, Micro Focus
    What are the top performing organizations doing differently to almost double their proactive detection of performance issues and to improve MTTR by 4X? Join us for this webinar on June 4th, 2020 to learn how IT Ops teams are implementing AIOps to improve their outcomes based on a study of more than 800 companies.

    Join this interactive webinar if you’re interested in understanding how your organization can leverage AIOps with machine learning and big data analytics to improve root cause analysis and automate remediation across your hybrid IT environment. And, get a first-hand look at how Micro Focus extends AIOps with extensive monitoring automation and IT process orchestration. You’ll walk away with a refined perspective on the most impactful developments in the industry and receive free access to the insightful research presented in this webinar.
  • Insights from Global RPA Survey Recorded: May 26 2020 61 mins
    Travis Greene, Director of Product Marketing, Micro Focus and David Gehringer, Principal, Dimensional Research
    Micro Focus recently surveyed business and technology professionals around the globe about their experiences adopting and scaling RPA. By automating a range of processes—from HR and IT to sales, customer service, finance, compliance, and auditing—more than half of them have saved 30+ hours per week.

    But how should you start RPA? What scalability challenges will you face? And—are the business benefits real? Micro Focus recently asked RPA practitioners these very questions. Join our interactive Q&A webinar to hear their answers. We’ll cover:
    • Benefits to be gained—today and tomorrow—from RPA.
    • Key lessons learned by early adopters.
    • Critical capabilities needed to implement RPA.
    • Challenges companies face when scaling RPA.
    • How needs and challenges change as RPA experience grows.
Helping IT Organizations Perform Better
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit https://www.microfocus.com/en-us/solutions/it-operations-management.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Map Your Route to AIOps: A 5-Step Guide
  • Live at: Apr 23 2020 3:00 pm
  • Presented by: Wes Cooper, Product Marketing Manager, Micro Focus
  • From:
Your email has been sent.
or close