Welcome to the world of the new robo worker. With an ever-expanding need to automate business and technical processes, the scope and scale of other solutions are being challenged. As reliance on automation grows, it becomes increasingly important to choose an enterprise-grade, always-on solution that scales. Businesses need a robotic automation solution designed to support a highly-available, scalable, secure and resilient platform, yet still provide an intuitive design experience enabling low- or no-code authoring.
In this session, we will:
• Demonstrate how to build an RPA process with no coding required
• Show how to build an RPA process that uses both API and UI actions
• Talk about why UI automation is difficult for some vendors
• Discuss a critical, real-world customer financial challenge, focused on reducing human resources to perform a time-sensitive and daily need
• Share the savings and benefits of implementing RPA from actual customer examples
This session took place at BTOES RPA & intelligent Automation Live, to learn more, please visit https://rpalive.online/
RecordedJun 9 202048 mins
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Pramila Devineni, Doron Orbach and Wes Heaps, Micro Focus
You might be familiar with Micro Focus Asset Manager, but have you seen Micro Focus Asset Management X (AMX) yet? This next-generation, stand-alone IT Asset Management (ITAM) and Software Asset Management (SAM) solution is building on the extensive best practices and knowledge gathered from the Asset Manager experience, and is delivered in a new modern platform that can be deployed on-premises, in the cloud, or even consumed via a SaaS model—depending on your needs.
The new solution enables you to optimize your hardware and software assets, stay compliant, and be prepared for software audits. It also enables you to manage the financial side of your assets and subscriptions. Micro Focus Asset Management X (AMX) is built on an expandable back-end platform that allows you to integrate your software and asset management data into other Micro Focus solutions for service management and hybrid cloud management. Come check out the future of IT Asset Management (ITAM) and software asset management (SAM) from Micro Focus.
David Linthicum, Analyst, GigaOM; Gary Brandt, Manoj Mohanan and Michael Procopio, Micro Focus
Join us to hear why public cloud monitoring tools don’t give you everything you need for effective end-to-end cloud and on-premises observability. You’ll hear David Linthicum, a recognized cloud expert, discuss his recent paper on cloud monitoring. We’ll also cover our latest innovations, Operation Bridge Analytics on COSO, and discuss our newest integrations with third-party domains and tools.
Kate Seamans, Director of ESM, Whitlock IS and Mindi Crozier, Director, Service Management, Global Payments
Whitlock has been a long time partner with Global Payments. Recently, this large, global corporation merged with TSYS, and the task of combining technologies commenced. These companies have multiple ITSM products, and the decision was made to move off the disparate products into a unified SMAX platform.
Join us for an interview with GP’s Mindi Crozier as we delve into why SMAX was a good fit to bring these two companies together for Enterprise Service Management.
• Strategies to take advantage of SMAX’s agility of deployment
• Utilizing SMAX Studio to support a company’s processes and keep current with updates
• Flexible licensing of SMAX supports a customer’s need to reduce costs
Are you an existing Server Automation (SA) customer that has been wondering how Data Center Automation could help bring additional value to your organization? Join us in this webinar to learn how you can leverage DCA to help automate your service governance processes through smarter patching, continuous compliance management, and enhanced extensibility and reporting. With our current customer appreciation program, existing SA customers are eligible for a free, 1 to 1 license exchange from any version of Server Automation to our Data Center Automation Premium edition! There’s never been a better time to explore the additional value that DCA can bring to your organization – join us to learn more!
IT Service Management doesn’t go away in cloud-centric environments. Yet, traditional incident, change and CMDB management approaches don't work for fast-moving cloud services. This session provides guidance on how I&O leaders must shift the focus of dependency analysis and the role of the CMDB to make it fit for purpose in a cloud world.
Guest Speaker: Roger Williams, VP Analyst at Gartner
Roger Williams covers CMDB process and tools, IT asset management (ITAM) tools, IT operations discovery tools, and hybrid digital infrastructure management (HDIM), and is actively researching infrastructure architecture strategies, infrastructure technical debt assessment approaches and I&O capabilities to inform I&O strategy. Mr. Williams' focus is on helping clients maximize the value they obtain from their technology investments. He joined Gartner after an extensive IT career spanning more than 20 years in Fortune 50 retail companies. He is also a published author and holds numerous certifications across the spectrum of IT disciplines.
Jump-start your automation efforts for the new year with real-world RPA insights. Our international panel of technology experts will discuss how they’re helping companies in diverse industries successfully adopt and scale RPA. Join us to hear their valuable lessons-learned about RPA—and where they think it’s going next.
Here is a preview of our discussion:
• Why companies turn to RPA
• RPA’s role in digital transformation
• What companies are automating with RPA
• Overcoming typical RPA implementation challenges
• How to measure RPA success
• Best practices and advice for starting RPA
• What to expect from RPA in 2021
Our distinguished panel of experts will include:
• Shay Wissotzky Cohen, Market Development Manager, Micro Focus
• Max Börjesson, Solution Architect, Lemontree Enterprise Solutions AB
• Rolf Frydenberg, CEO, Manag-E Nordic AS
• George Cheimonidis, Business Development & Innovation Manager, Performance Technologies
• Joe Madden, President, Greenlight Group
• Jeffrey M. Jamieson, President, Whitlock Infrastructure Solutions
Michael Pott, Senior Product Marketing Manager, Micro Focus and Cassandra Mooshian, Senior Analyst, Omdia
Robotic process automation (RPA) is no longer confined to the domain of scientific research and advanced robotics – it’s swiftly becoming a valuable enterprise technology platform for advancing business process automation. Processes such as inventory management, financial reporting, service desk management, and more can be elevated and simplified with zero-touch automation. RPA transforms such as previously manual tasks as self-service catalog ordering, updating HR information in multiple applications, and initiating requests on external service provider websites.
In this webinar, you’ll learn how to:
• Save time by automating processes, workflows and tasks
• Reduce manual errors with robots that do the work for you
• Easily extend the solution with codeless configuration
Bill Dyck, Pramila Devineni and Wes Heaps, Micro Focus
Let’s face it, no one likes software audits. Getting an accurate picture of your installed software is hard enough—but containerized micro-services, cloud use, and endpoints outside the firewall complicate matters further. Luckily, Micro Focus Universal Discovery and Universal CMDB can help.
At this webinar, you’ll learn how built-in discovery and CMDB enable you to:
• Deliver more accurate license counts for your organization.
• Use software utilization data to better rationalize licenses.
• Engage in more cost-effective IT and software asset management (ITAM/SAM)
With a clear picture of all your software assets, you can make smarter decisions about them. You can also stop worrying about your next software audit.
Brian Kaplan, Product Management Leader and Jon Kies, Product Marketing Leader, Micro Focus
Ready to take Micro Focus Network Operations Management (NOM) to the next level?
Join Micro Focus NOM product leaders for an enlightening overview of new features for Collect Once Store Once Data Lake (COSO), our new Performance Troubleshooter, and a powerful new reporting engine. We’ll also walk you through upgrade paths for NOM, Network Node Manager, or Network Automation—to help you decide how and when to move to our latest versions.
Vesna Soraic, Product Marketing Lead, Micro Focus & Travis Greene, Sr. Director of ITOM Product Marketing, Micro Focus
The COVID-19 pandemic has pushed all businesses towards delivering new digital services. Analysts predict accelerated digitization by three to four years. As we recover, returning to the old normal is insufficient – we must use this disruption to give business and IT users alike the autonomy they crave to get work done.
In recent years, leading companies have been adopting Enterprise Service Management (ESM), starting with an enterprise service desk and progressing to automated service delivery and support for non-IT services. But ESM is not just implementing ITSM concepts into HR, facilities and other corporate functions. It is about giving users the freedom to work the way they work best.
For that to work, your ESM approach is going to need a level of automation and AI that exceeds the pre-pandemic old normal. Join our webinar to learn how to:
• Create a single, enterprise service catalog with automated fulfilment, including public cloud services
• Act on every enterprise service request without building technical debt with entirely codeless workflows
• Automate your processes with Robotic Process Automation (RPA) across teams, tools and environments
• Leverage embedded AI to deliver more resilient services, everywhere
• Create the business case for ESM
Register now and find out how enterprise service management can help your business adapt to the new normal with resiliency for the future.
Jon Kies, Sr. Manager, ITOM Product Marketing and Michael Procopio, Operations Bridge Product Marketing Manager, Micro Focus
In this webinar, expand your understanding of how Micro Focus extends AIOps. You’ll get a front-row seat to hear what industry experts are saying, engage directly with the Micro Focus product management team, and see Micro Focus Operations Bridge in action.
• Operations Bridge and NNMi now have a connection through a shared instance of Collect Once Store Once (COSO) Data Lake
• Data Center Automation adds Operational Security (OpSec) to AIOps by providing Vulnerability and compliance data
• Operations Bridge, Operations Orchestration, Data Center Automation and Network Automation provide coordinated automation for AIOps
Charles Betz, Forrester; Conan de Faoite, FireEye; Charl Joubert, University of Pretoria; Vesna Soraic, Micro Focus
An increasingly volatile environment is challenging service support organizations worldwide. Trends to remote work combined with high expectations for responsiveness make delivering services more difficult than ever. Employees need not only IT services, but also seamless access to business services such as HR and supply chain. Furthermore, as organizations become increasingly digitally dependent, the resilience of their systems becomes ever more important. The modern organization must be able to rapidly identify issues and dispatch the right teams to fix them, in environments of growing complexity.
Come to this webinar and learn:
• How ESM is centrally positioned to support the knowledge worker
• The impact of COVID-19 on the service desk
• How digital organizations are adapting to the new normal, and keeping their systems available
Stephen Elliot, IDC, Joy King, Micro Focus and Dan Wood, Micro Focus
Digital transformation (DX) requires a balance of speed, agility, risk, quality and business value. Learn how to achieve this balance by using artificial intelligence (AI) and machine learning (ML) across your organization, including back-end systems of record (SoRs).
Join IDC and Micro Focus for a webinar where we:
• Analyze the opportunities and struggles that organizations encounter as they evolve in terms of digital innovation
• Describe process, organizational and automation strategies that can support success
• Share IDC research on the importance of AI and ML for DX
• Outline smart digital transformation execution and the Micro Focus suite of technology and capabilities
Sandy Snyder, IT Operations Management Solution Architect and Wes Cooper, Product Marketing Manager, Micro Focus
Join us for our upcoming OpsBridge webinar as we share updates on our latest product innovation and feature enhancements for the 2020.08 release. You will get a first look at our new vulnerability and compliance scanning functionality, which reduces security and compliance risks by proactively scanning and remediating vulnerabilities in your IT estate.
Learn about our new cross-domain reporting on top of a shared Collect Once Store Once (COSO) data lake architecture. Additionally, find out how to use our new AI-based automated event correlation to drastically reduce event noise and prioritize the most important alerts with zero configuration needed. Lastly, cutting edge thought leadership from industry analyst on what to look for in an AIOps solution, and how to be successful in deploying it.
-Vulnerability Scanning Now in as part of OpsBridge Ultimate
-Cross-domain (network, system, app) reports from a shared COSO
-Automated Event Correlation (AEC) is now
• Correlate cross-node using topology
• Steer the Automatic Event Correlation algorithm with and custom attributes
• Improved algorithm to handle event "noise"
• Best Practices documentation on when to use TBEC/SBEC/AEC
-Other enhancements and how to request an enhancement
Alex Rwankuba, Product Marketing Manager & Jo De Baer, Senior Product Manager, Micro Focus
If your business is like many others, it is running in a hybrid cloud because it needs flexibility and choice. Hybrid or multi-cloud is the new standard. And yet, despite the high quality of public cloud services and abundant documentation and learning opportunities from their providers, enterprises are tripped up on complexity and costs. How can enterprises keep pace with the intense demand for new cloud services?
Micro Focus Hybrid Cloud Management X (HCMX) makes it much simpler to satisfy demand for hybrid, multi-cloud services by automating fulfillment across a broad set of cloud-based platforms while transparently enforcing service governance during day-to-day operations.
Join us for this webinar to learn:
• How to provide a user experience which satisfies all users of cloud services, based on machine learning
• How to offer a large variety of cloud service requests and configurations, while keeping your catalog lean
• How to implement automated fulfilment by orchestration for both cloud service provisioning and maintenance
• When and how to enforce governance in a way that business units appreciate, by defining policies together with IT
• When should cloud management and service management converge
The latest version of DCA is packed with new features and integrations all designed to deliver even more value to our customers.
Join us in this webinar as we discuss what's new in DCA 2020.08. We'll cover a range of topics from integrations that simplify the user experience and make onboarding of new resources quicker and easier, to the new reporting features found in DCA. We'll also cover some recent analyst materials about DCA. There's plenty to be excited about!
Mandates to stay in place due to COVID-19 have transformed most companies into 100% work-from-home operations. Access to cloud apps from home, while dependent on high-quality broadband service, requires relatively modest adjustments. The real challenge comes when trying to provide employees with access to critical business systems and applications behind the firewall without investing large sums of money. This panel discussion, moderated by Network Computing, will explore options including VPNs, virtual desktop infrastructure (VDI) and desktop-as-a-service, and will investigate how to cost-effectively scale and remotely manage edge devices, including routers, gateways and firewalls.
Doron Orbach, Senior Product Manager, Bill Dyck, Product Manager and Wes Heaps, Product Marketing Manager, Micro Focus
Organizations are embracing Hybrid IT across multiple clouds, containerized micro-services, and traditional on-premises infrastructure. However, most organizations struggle with accurately knowing what they have in their environment, how it is configured, and what happens if something changes: particularly when adopting multi-cloud and containers.
Discover how you can accurately know what you have, if you are compliant with infrastructure configuration policies, and how business services are delivered—no matter if you are using on-premises IT, multiple clouds, or containers. Building a single source of IT truth using Micro Focus Universal Discovery and Universal CMDB allows a more unified and converged approach across IT Service Management, IT Asset Management, Software Asset Management, and Security for better compliance to configuration and software license usage policies, faster IT service resolutions, and more efficient IT Operations.
Jon Kies, Manager, ITOM Product Marketing and Brian Kaplan, Sr. Product Manager, Micro Focus
AIOps is helping enterprises manage complex IT challenges such as dynamic changes in architectures, siloed teams, and an exponential growth in data. Network administrators are also undergoing a transformation as they’re being asked to manage this increased complexity with fewer resources while reducing errors.
Join us for this webinar on July 2nd, 2020 to learn how Micro Focus is at the forefront of this transformation with Network Operations Management. We will show you how to incorporate automation as an integrated component of network management, and integrate data stores with our AIOps solution to speed machine learning and enable automated remediation.
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit https://www.microfocus.com/en-us/solutions/it-operations-management.