Agility, Ease of Use and Cost Reduction strategies for unifying a global company

Presented by

Kate Seamans, Director of ESM, Whitlock IS and Mindi Crozier, Director, Service Management, Global Payments

About this talk

Whitlock has been a long time partner with Global Payments. Recently, this large, global corporation merged with TSYS, and the task of combining technologies commenced. These companies have multiple ITSM products, and the decision was made to move off the disparate products into a unified SMAX platform. Join us for an interview with GP’s Mindi Crozier as we delve into why SMAX was a good fit to bring these two companies together for Enterprise Service Management. • Strategies to take advantage of SMAX’s agility of deployment • Utilizing SMAX Studio to support a company’s processes and keep current with updates • Flexible licensing of SMAX supports a customer’s need to reduce costs
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (113)
Subscribers (28440)
Micro Focus is now part of OpenText. Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit