What’s New in Micro Focus ESM

Presented by

Vesna Soraic, Head of ESM Product Marketing and Michael Pott, Senior Product Marketing Manager, Micro Focus

About this talk

There is a direct connection between customer experience, employee experience and revenue. Various studies have shown that companies that prioritize employee experience achieve multiple times faster revenue growth. It is difficult for IT to satisfy business and employee demands with too much work and too little time and resources. The best approach is workflow automation across the enterprise. Micro Focus Enterprise Service Management (ESM) solutions help improve the employee experience through smart, AI-based automation. In this webinar, you will hear about key enhancements and new innovations from the last 12 months for the following products: • Service Management Automation X (SMAX) • Asset Management X (AMX) • RPA and Operations Orchestration (OO) • Hybrid Cloud Management X (HCMX) • Universal Discovery (UD) and UCMDB Micro Focus can help you resolve the challenge of serving your remote workforce and improving their experience. We prepared this webinar for you to discuss the most important new capabilities that will help you multiply your staff performance and be more proactive in supporting your employees.

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Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. For more Micro Focus Operations Management solutions information please visit https://www.microfocus.com/en-us/solutions/it-operations-management.