Chuck Darst, HP IT Service Portfolio Management, Scott Knox, HP IT Service Management
The service desk market has seen rapid change over the last few years. Are you keeping up? Don’t be left in the dust as the market speeds past. Cloud strategy, new technology, innovative features and alternative pricing models have created the opportunity to make smart choices around your service desk technology. Today’s market choices provide an opportunity for tight alignment of the service desk with business goals, and eliminate the need for compromise.
Join our speakers who will examine some of the common choices that have significant business impact, such as:
•Deployment platform (SaaS or on-premise)
•Financial models (license or subscription)
•Collaboration and knowledge strategy
•Integrations and customizations for business specific needs
We will also look at new capabilities in the new HP Service Manager 9.32 release that enable your service desk team to thrive in these changing times. Join us in this webinar to learn how you can turn your service desk into a competitive advantage for business success.