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IT Service Management in a hybrid, multi-sourced world

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Chuck Darst, HP Software
The number of suppliers to IT is increasing reflecting trends in BYOD, BYOA, and services available on-demand via the cloud. How does IT ensure service to their internal and external customers? How does IT make sure money is spent wisely and the potential explosion of contracts is administered consistently?

During this Web Event, you will find out:
• The dimensions to providing IT service management in a challenging and increasingly multi-sourced hybrid world
• How applying a consistent framework to Service Integration and Management (SIAM) can save money and provide a foundation for better service delivery
• How specific processes and capabilities can be leveraged today that will also work well into the future
Dec 5 2013
49 mins
IT Service Management in a hybrid, multi-sourced world
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  • Title: IT Service Management in a hybrid, multi-sourced world
  • Live at: Dec 5 2013 6:00 pm
  • Presented by: Chuck Darst, HP Software
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