Realize double-digit savings on business service management environments
IT Operations Management environments are becoming more complex. Organizations are struggling to put the right monitoring solutions in place to deliver better end-to-end business services health all while adapting to emerging trends such as Cloud and mobility. But there is a way to significantly red
IT Operations Management environments are becoming more complex. Organizations are struggling to put the right monitoring solutions in place to deliver better end-to-end business services health all while adapting to emerging trends such as Cloud and mobility. But there is a way to significantly reduce the total cost of ownership of your new or existing business service management (BSM) environment.
During this Web Event, you will hear best practices in taking the guesswork out of your deployment and the ongoing management of your BSM environment – allowing you to focus on the needs of your business stakeholders.
You’ll find out how to:
• Accelerate time to value for enterprise BSM implementation
• Reduce TCO of monitoring
• Deliver better services
• Gain financial transparency
It's a new year, and time for a change. Are you on the right technology? Legacy CRM systems inevitably hit limitations and you need a path to modernize your technology to stay ahead in this omni-channel and fast-paced world.
Join Mike Milburn, GM & SVP, Service Cloud, Salesforce and David Schmaier, CEO & Founder, Vlocity for an insider’s guide on making the move from legacy on-premise CRM applications to industry-specific cloud solutions using two transformation approaches.
This webinar will dive into how your business can successfully:
- Adopt one of two best-practices in your transition from on-premise to industry cloud
- Focus on industry innovation with 63% faster deployment time
- Increase customer satisfaction by 45%
- Reduce costs by 52% and ensure the stability of back-end systems
Part of SMI Suite, SMI Analytics is the analytics solution for HEAT Service Management®, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.
Know you need a service catalog, but not ready for a full IT service management (ITSM) program? This webinar will present a practical approach to "reverse engineer" the core elements of a service catalog. ITSM practitioner Greg Sanker will explain how every organization has 'services' whether they know it or not. He will show how to identify your services and create plain-language service descriptions, which help create clarity and form the basis of a functional service catalog.
Greg will show how to bypasses cultural resistance to the "we need a service catalog" approach, and actually create demand (and buy in) for a basic service catalog.
Financial advisors espouse that proper asset allocation during times of market volatility can help us sleep better. There is a parallel in the IT world. With volatility driven by technology advancement, virtual & cloud environments, and consumer demand for the newest applications and hardware, a good night’s sleep for an Asset Manager requires properly managed and optimally allocated hardware and software assets in a constantly changing environment.
This session explores this intimidating world, common pitfalls, prescriptive actions and what the latest technology can do to make sure your assets, licenses and infrastructure are optimally aligned to drive wealth in IT…and let the Asset Manager sleep well without the fear of negative audit findings and exorbitant fines.
Making the transition from service provider to trusted adviser to the C-Suite can be a difficult task. Join Jeanne Morain with special guests Lorenzo Hines (Executive Citi) and Marco Bussadori (GM BMC Software) as they provide prescriptive guidance on aligning Technology and Business initiatives. This session will explore use of mobility and the growing dependency on it as a use case to bridge the chasm between technology leaders and their counterparts based on common ground.
The business trust in IT starts in how it sees IT lead the evolution toward digital systems. If your Self-Service Catalog is simply a listing of information with a basic request portal, adoption and reputation are at risk. ITSM Expert Matt Hooper will discusses how modern self-service systems are focused on creating a delightful user-experience. How the under-pinnings of this experience must leverage modern digital transformation techniques, in order to be truly transformative to how the organization works faster, increases knowledge sharing, and leverages human performance to drive business performance.
Radio Resource Management (RRM) is a feature that automates access point (AP) power and channel configuration. Most enterprise and mid-market Wi-Fi infrastructure providers have this feature, and Wi-Fi engineers are divided on whether or not RRM is beneficial and/or trustworthy, given the extremely diverse range of deployment models and RF environments. In today's market, network stability, dependability, and low TCO are paramount. This presentation takes a comprehensive look at RRM, providing attendees with both immediately useful and longer-term reference information.
Join NetScout and Devin Akin as we deep-dive on this controversial topic.
Devin Akin is the founder of Divergent Dynamics, a Wi-Fi Systems Integrator, Value-Added Reseller (VAR), and Training organization. Akin has over 20 years in IT, with 15 years in WLAN specifically, and was recently named to the TWW Top 100 Wireless Technology Experts list for 2014.
After a record-setting year in 2015, where will the tech M&A market go in 2016? What trends that pushed M&A spending to its highest level since the Internet Bubble burst will continue to drive deals and which ones will wind down? What other sectors are likely to see the most activity this year? And most importantly, what valuations will be handed out in deals over the coming year? Drawing on data and views from across 451 Research, the Tech M&A Outlook webinar maps many of the major developments in the IT landscape (IoT, Big Data, cloud computing) to how those influence corporate acquisition strategies. Join us for a look ahead to what we expect for tech M&A in 2016.
Hear about Playtech’s story of a successful deployment of predictive analytics monitoring method. Playtech implemented the Predictive Analytics as a complementary monitoring to allow additional fault detection in places where standard monitoring can’t be applied. Using its business activity as a health indicator, problems are detected faster, sooner and even before it gets to a complete downtime.
Join us to hear about:
How monitoring your business metrics can provide another method of monitoring
How Predictive Analytics can help detect faults
Why dynamic thresholds can be better than static thresholds.
How easy it is to implement Predictive Analytics and help reduce the MTTR in your organization
Corporations increasingly rely on their enterprise services bus (ESB) as the communication center to link multiple IT systems, applications and data. Unfortunately, when something goes wrong in the ESB it can have a cascading affect, impacting critical applications. Determining the root cause of the problem is a challenge for most IT organizations, since ESBs serve as a ‘black box’, offering little insight into the issue.
Now, you can assess and resolve performance issues for applications that communicate across your ESB, before they affect your users. Join Richard Nikula, Vice President, Product Development and Support at Nastel, to learn how Nastel AutoPilot for CA Cross-Enterprise APM lets you analyze application behavior in real-time in production, test and development environments.
In the latest version of HPE NNMi, see how you can seamlessly monitor your physical and virtual network infrastructure end to end. NNMi discovers and visualizes connectivity for virtual network appliances hosted in your VMware environment, and provides root cause analysis and troubleshooting for outages that occur at the virtual network edge. See these features in action, as well as the lineup of new capabilities in NNMi 10.10:
See new mapping and visualizations to explore the virtual network edge
Learn how NNMi tracks workloads as they migrate within the data center
Learn how events, incidents, and root cause analysis capabilities extend into the virtual network edge
Does your IT use numerous disparate tools, technologies and architectures that you’ve acquired over the years? Has using these tools become cost prohibitive? Does your IT face the challenge of integrating these tools and technologies to become more cost-efficient? Attend this session to learn how HPE Service Exchange and HPE Propel Jumpstart can help. These innovative micro-services-based integration platforms are designed to connect all your existing software systems in a plug-and-play style.
Join us and hear about:
Integrating applications in plug and play style
HPE Propel Service Exchange and Jumpstart
Real life integration use cases
When you’re thinking DevOps, you’re not usually thinking about application performance management. But, these tools can be a key element in your DevOps strategy. Learn key insights around how companies are using APM in DevOps to speed their application development cycle.
Most challenges for IT come from changes in technology and how it is used by employees, customers and competitors. Keeping up with changing needs and expectations of the business make IT life even harder. But the advent of the digital age has also started the golden age for IT and CIOs. IT Service Brokering is the new operating model that liberates IT to work with many external providers of services, increasing the competitiveness of their businesses and enhancing customers’ and employees’ experience.
In this webinar we’ll discuss service brokering as the next phase in service management. You’ll learn basic requirements for IT service brokering, how to get started without rip-and-replace and what benefits you can expect. You’ll hear several customers’ success stories on IT service brokerage.
Join us and learn:
• Why enterprise IT must adopt service brokerage
• The role of service desk in the service brokering model
• How to deliver engaging experiences and new, modern service
We will also provide a live demo of the HP Propel solution.
As you are asked to do more with less, automating network configuration and compliance tasks provided one organization with a 95% increase in efficiency. This allows you to reallocate administrators from tedious manual tasks to moving the organization forward through innovation.
Join us and hear:
How to improve your ROI by elevating the implementation of network management best practices
How to use automation and compliance capabilities together with monitoring
A case study on the value of integration between HP NNMi and HP Network Automation
Your CISO announces an upcoming IT compliance audit. How long does it take to collect all the compliance information across all IT silos? Do you answer in minutes, days, weeks or months? If your answer is more than minutes, this webinar is for you.
Stop treating audits as a one-time event. Learn how to maintain ongoing compliance so you can be ready for your next audit in minutes. With unified policy management across IT silos, you can track compliance at the service level and get visibility into the overall compliance of your business services at any time.
Join us on this webinar to discover how automating your compliance process across IT silos can help you:
• Find the IT compliance information you need, when you need it
• Increase productivity across IT silos, and decrease time for audit and remediation
• Lower risk with enforceable, ongoing compliance
Join RevealIT Solutions as they share their deep expertise with Software Asset Management, HP Asset Manager, and HP Universal Discovery to help you get additional value out of your HP software investment. We'll review a number of use stories around software asset management and how the HP solution can help you know more about your software positions and make the business decisions to get the most out of your software investment while meeting your contractual obligations with your vendors.
Rarely does a shrink-wrapped product have everything a customer needs. So the question becomes, how flexible and extensible is the product? An extensible product allows you the ability to add what isn’t available out-of-the-box. And you can do so with internal FTEs, HP professional services, HP partners, and freelance consultants. By extending the ability to create missing parts, it puts the control back in the customer’s hands.
This presentation will showcase the power and flexibility of HP’s UCMDB and UD developers framework, through screen shots and brief explanations of solutions developed:
· Dynamic discovery and mapping of software components without knowing anything to start (use cases include: app-dev inclusion in ITSM disciplines, data center migrations, security vulnerability)
· Reporting perspectives specific to data set (use cases: include disaster recovery, data center migrations, data comparisons with CMS product upgrades)
· Dynamic calculations for Total Cost of Ownership with applications (use cases include: charge-back, asset management)
Mobile apps are the front door of your company’s brand. Your business reputation and revenue depend on the end user’s overall app experience. But what happens when your mobile app runs slow or crashes? Most often, you lose customers forever. To determine the problem, you must sort through an overwhelming array of devices, networks, app servers and code. Attend this session to learn how HP AppPulse provides end-to-end visibility to user experience, performance and availability of your mobile app.
The old school of cyber defense emphasized securing your infrastructure – protecting endpoints, your network, servers and inhibited data flows. But data needs to run free to power our organizations, and it's hard to protect something as fluid as data. Come see how the new school of cyber defense addresses this challenge. Join us to discover security that is agile and emphasizes protecting the interactions between our users, our applications and our data.
Monitoring is the most crucial aspect of IT Ops, but the expectations of monitoring have evolved. Mobile apps are now the forefront of every digital business. To be relevant in the new mobile app economy, IT Ops must align with mobile strategies. What’s missing is end-to-end visibility from server to mobile user experience. Learn how integrating HP AppPulse with HP Business Service Management (BSM) can help IT Ops achieve a single pane of glass by consolidating an end-to-end monitoring strategy.
Experienced visionary , business oriented, with vast technological experience and with a special passion for leading innovation
Experienced with leading highly technical teams, and development of complex products in a variety of technologies
Chief Functional Architect
Senior Product Marketing Manager
Senior product marketing leader who leverages over two decades experience building go-to-marketing strategies for industry leading tech companies
With four high-tech startups, Eric has developed expertise in application performance management, enterprise application software, rules management & personalization, message oriented middleware, Java EE & JMS, application servers, software development tools, SaaS-based archiving & security, and web content management platforms
Expert in developing strategies for messaging, content, online experience, sales enablement, SEO, social media, demand generation, public relations and analyst relations
The cloud fundamentally changes how IT is measured and managed. In the past, IT Organizations could simply cross-charge their costs and report on service-level agreements (SLAs). Today, business customers can go to Amazon, Azure or other providers’ Web pages and see prices for servers, storage, databases and more. This means for the first time, IT needs to have public cloud-comparable costs for service options. Only by doing this, can IT generate a cost-effective strategy that spans public and private cloud. In this session, we will discuss how IT can build up its dedicated and private cloud costs with the HP Asset Manager & HP CMS - UCMDB Automated Service Modeling solutions. We will also demonstrate how to put cloud costs together.
Enterprises are accelerating transformations towards Digital Business and they are grappling with bi-modal IT requirements to support fast-paced innovation for their systems of differentiation while maintaining stable systems of record. Discuss these market disruptions and related trends, including Cloud and DevOps, and how they affect monitoring strategies now and into the future. Also, it will cover HP's BSM vision and roadmap for the future to address this new world
Mark Bradley, HP, Jon Furner, Sandeep Parmar, Results Positive
Reduce Time to Value with Automated Discovery and Service Model Maps
Service Models have been an aspirational goal for many organizations. The time and effort required to create and maintain effective service maps has prevented many organizations from achieving desired business outcomes. The need for quick time to value in building new products and establishing the ability to quickly support and maintain applications has never been higher in today’s digital world.
Access to industry leading discovery, configuration management, and automated service mapping and modeling technologies combined with the right business processes and personnel have proven to be the key ingredients to reducing mean time to repair and improved customer experience and satisfaction.
In this webinar you will receive an overview of how you can utilize HP Configuration Management System to discover and automate the creation of service maps.
Key take aways from attending this webinar include:
How to select and prepare for the creation of an automated service model
How to execute and monitor the auto creation of selected service models
How to review, validate, and deploy new service maps
How to maintain and update service models so they remain current
Don’t miss out on this opportunity to learn the proven processes and key technology capabilities to plan, setup, and maintain service models with dependency maps across critical configuration items.
Accelerate application release with automated deployment and better visibility into the release process. A repeatable, accurate deployment method means all that wasted time teams used to spend troubleshooting deployments can be redirected to more high value tasks:
• Developers can focus on writing code
• QA teams can perform more frequent tests
• Operations can deploy seamlessly to production
Register for this webinar to gain insight into how application release automation can help you:
• Accelerate time to market
• Improve application quality
• Increase team efficiency
This session provides an overview and demonstrations for the latest HP Propel innovations – from effective front door to IT to Systems of engagement to simplicity in integrating IT systems.
In this webinar you will learn:
How Service Brokering is bridging the central IT (Core) and LOB IT (Fluid)
Three components of HP Propel and how they address the needs of IT as a service broker
Key new features in HP Propel 2.0
Come to learn about all of the new HP Propel features and see them live in action.
Chuck Darst, Scott Knox, Tonya Scherba, Michael Pott HP
September brings new releases for both HP Service Anywhere and Service Manager, and this webinar will cover the highlights of what’s new for both. For HP ITSM users, practitioners, and partners, learn how you can get more value from your HP service desk. There are new big data capabilities for Service Manager. For Service Anywhere, there is a new Application Portfolio Management (APM) module and new capabilities transforming shared services and service measurement.
Data is growing at exponential rates, and is showing no signs of stopping. Managing these vast amounts of data from email, social media, and mobile is extremely complex – and so is storing it all. How can you overcome storage management challenges in our data rich world?
This webcast features valuable information on how to solve data storage issues. Tune in to learn from industry professionals about what companies rank as the most useful tools for managing storage and exactly how they’re doing it, so you can utilize this knowledge to improve your own data storage processes.
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. More Hewlett Packard Enterprise Operations Management solutions information at www.hp.com/go/operationsmanagement