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Three ways service management can connect the business with IT

Today’s IT landscape is disconnected from today’s business landscape, where IT is managing tickets and users are demanding a more consumerized experience . More than ever, IT struggles to manage constantly changing technology and increased expectations of the business and the end-users. The new HP S
Today’s IT landscape is disconnected from today’s business landscape, where IT is managing tickets and users are demanding a more consumerized experience . More than ever, IT struggles to manage constantly changing technology and increased expectations of the business and the end-users. The new HP Service Anywhere connects the IT Service Management landscape with today’s user interactions by driving collective insight across the business with a new system of engagement that promotes IT agility, better service delivery and a renewed IT focus on strategic business priorities.

Join us to hear how these three key capabilities can better connect your IT organization to the business:
• Embedded Big Data
• Crowdsourcing social collaboration
• Proactive knowledge delivery

Also discover the importance of training in today’s rapidly changing IT environment as a way to ensure and sustain high user adoption rates of solutions for fast time to value.
Recorded Jan 22 2014 36 mins
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Presented by
Mary Rasmussen, Sr Product Marketing Manager, Tina Sturgis, Sr Product Marketing Manager, HP ART and Education, HP Software
Presentation preview: Three ways service management can connect the business with IT
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  • Title: Three ways service management can connect the business with IT
  • Live at: Jan 22 2014 6:00 pm
  • Presented by: Mary Rasmussen, Sr Product Marketing Manager, Tina Sturgis, Sr Product Marketing Manager, HP ART and Education, HP Software
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