All you want to know about IT Operational Analytics
The domain of IT Operational Analytics bears little resemblance to Business Intelligence. Some define it according to specific capabilities that should be united into a common platform for IT Operations. Others discuss which theoretical principals need to be applied, and add do's and don'ts to their explanations.
In this session we will outline some of these and in particular discuss the HP approach to Big Data Analytics applied to IT Operations. We will outline the strategic foundation of this new domain, describe a maturity model that leads to its adoption with the benefits of each step, and outline the new solution that applies these ideas: HP Operations Analytics. We will include a short demonstration, and communicate customer viewpoints of this exciting breakthrough capability.
RecordedJan 15 201433 mins
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HPE Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform.
August 2016 brings a new, feature-packed HPE Service Anywhere release. This webinar will present the release highlights and the benefits they will bring to your service desk.
New mobile application that enables employees to self-solve issues and request services
ChatOps-style integration with Slack and Hubot for collaboration and fast incident resolution
On-call schedules for automatic routing of tickets to on-duty agents
Project and portfolio management and asset management enhancements
Security and performance features
Michael Pott, Scott Knox, Greg W. Morrison, Sree Subramaniam, HPE
Join us in this webinar to discuss latest HPE Service Manager and ITSM Automation Suite innovations and learn about what is coming with the next releases. Topics we will look at include:
New service portal for HPE Service Manager based on HPE Propel technology for a superior user experience
End user chat using virtual agent and Big Data technologies for improved customer satisfaction
Native email integration leveraging Big Data analytics to decrease ticket handling times further
New innovations to leverage Chat for IT Operations Management use cases such as the major incident process
Automation is at work! Learn how an Infrastructure Administrator, a Database Administrator and an IT Compliance Manager use the HPE Data Center Automation solution as part of their everyday jobs.
In this webinar, we will demo the solution for the following use cases:
• Provision a server in a matter of minutes
• Patch a database in a few simple steps with OOTB, repeatable workflows
• Automate compliance the smart way with OOTB content and automated scan & remediation
The webinar is presented by Sibel Satiroglu, Senior Product Marketing Manager and Jason Odorizzi, Senior Technical Product Manager for Data Center Automation at Hewlett Packard Enterprise.
Webinar is best viewed in full screen mode and high resolution.
In our first Helion Cloud Suite web event, we introduced you to the new software suite from HPE that brings together a full range of hybrid cloud capabilities, enabling you to deliver and manage the full spectrum of applications and technologies -- from traditional, virtualized, cloud native and containers -- across a broad range of infrastructure environments.
Join this web event for a deeper dive, and be the first to see this new suite in action:
Manage hybrid and multi-cloud environments
Develop, deploy, and scale cloud-native applications
Drive business performance with focused analytics
More than just a hybrid cloud management platform, the HPE Helion Cloud Suite can help you manage any cloud, any environment, and any technology for any application. Go beyond cloud management, and learn what it means to become a cloud master.
View Part 1 of this 2 part series at: http://www.vivit-worldwide.org/members/group_content_view.asp?group=103644&id=600517
The HPE Helion Cloud Suite is a new software suite that brings together a full range of hybrid cloud capabilities, enabling you to deliver and manage the full spectrum of applications and technologies -- from traditional, virtualized, cloud native and containers -- across a broad range of infrastructure environments.
The HPE Helion Cloud Suite provides:
Full-stack automation and a powerful orchestration engine to enable rapid delivery of IT services and applications
A common simplified, self-service storefront for IT and developers
A complete development environment supporting DevOps processes for traditional and cloud-native applications
Operations management capabilities with big data analytics and service-based compliance
Complete hybrid cloud management so you can design, deliver and manage IT services across multi-vendor traditional IT, private, public and managed cloud environments
Join us for this web event to find out how the HPE Helion Cloud Suite can help you take advantage of any cloud, any environment and any new technology for any application.
IT departments are constantly searching for new ways to optimize the speed, quality, and cost of their IT Service Management (ITSM) activities. Surprisingly, one solution that is often overlooked in the optimization process is the increased usage of a discovery tool within a configuration management system (CMS) to be the powerhouse for all ITSM, ITAM, operations analytics, and even network management processes.
This webinar will take a deep dive into the uses of discovery tools and how they can be greater leveraged into all facets of ITSM, ITAM, operations analytics, and network management processes for increased value creation.
Discovery Tools: Why they’re more relevant than ever
ITSM, ITAM, operations analytics, and network management use cases and functions enabled by an integrated Discovery Tool
Examples of successful integrated Discovery Tool usage across all IT processes
HPE Universal Discovery Tool and Applications
Ian Bromehead, HPE, Harald Burose, HPE, Luke Bradley Vodofone
83% of recently surveyed companies agree that end-to-end visibility is critical to operating a hybrid cloud.
94% state that a single integrated solution is needed to monitor Hybrid IT environments.
But how do you monitor private and public cloud services? How do you make sure you're delivering appropriately? What if you're paying far too much for services you consume? Does monitoring providers give access to any use? With the new HPE Operations Bridge Suite, we'll show you how you can address these issues, and with the help of our customer Vodofone Group, you'll learn what benefits you can extract through adopting it
You’ve come to the right spot to hear about HPE’s Data Center Automation solution, and we think there’s something in it for everyone.
Are you “everyone”? Well, if you’re in a bit of frenzy about your data center, and you wish your IT operation costs were lower (or simply not spiraling out of control) and think it would be amazing if service requests didn’t take ages to fulfill, this webinar is for you. If you wish staying compliant didn’t have to be so difficult and you’d love if shadow IT could become a nonentity, this webinar is for you. And if you dream of the clouds, but have to deal with humdrum tasks instead, this webinar is for you!
In this webinar, you’ll hear about:
•An overview of the Data Center Automation solution
•What makes the solution unique
•The business benefits (with real life examples)
•How you can use the solution to scale (with flexibility and choice)
The webinar is presented by Sibel Satiroglu and Kim Miller, Senior Product Marketing Managers for Data Center Automation.
User expectations are changing. Users demand a better user experience with support, fast response and short resolution times. At the same time, IT is under pressure from the business to reduce risk and cost. In this world, the service desk continues to be the main bridge between the business, users and IT. Hewlett Packard Enterprise has added a new offering, HPE ITSM Automation Suite, an on-premise software suite which helps today’s IT organizations meet these new needs. HPE ITSM Automation Suite provides all software needed to build your big data service desk.
Join this webinar to learn about:
What is HPE ITSM Automation Suite and why you should care?
How the ITSM suite will help to automate core ITSM use scenarios
How to improve user experience and agility with a big data service desk
Strategy and direction of HPE IT Service Management Automation Suite (incl. Service Manager)
Eric Odell, Udi Shagal, Len Tocco, Michael Logsdon
We’ve lived in the “golden age” of application performance management (APM)… But we’ve operated in data silos. IT Ops teams focus on performance and availability of services in the backend, while developers focus on tracing and troubleshooting of poor transactions. Meanwhile, the marketing team monitors user adoption and flows, business data and customer sentiment.
But no one is managing the bigger picture. It’s not enough to simply know if the app is performing slowly or if the server is down.
Today’s digital businesses require the IT Ops and Applications teams to go beyond monitoring infrastructure Service Level Agreements (SLAs) to including a basic understanding of technology’s impact on the end user experience. Traditional APM tools must evolve even further to link application performance with KPIs that matter to the business. Managing today’s digital user experience demands closer alignment with business requirements and ever changing customer expectations.
Join us for this live webcast to learn how HPE AppPulse Suite helped St. Louis-based Ameren Corporation:
Link app performance directly to customer experience
Make performance action-optimized – generating actionable insights that inform decisions
Dissolve cross-team barriers – improve DevOps collaboration
Most application teams are content to only monitor their infrastructure. If the servers are up, everything must be fine. Recent surveys found that only 26% of application teams will proactively examine user experience in production. In fact, 72% completely lack curiosity and first learn about User Experience issues and poor application performance through user complaints at the help desk.
However, the problem comes when application performance impacts your user’s engagement. They may not complain; but their efficiency is impacted and they may just take their business somewhere else which is reflected in business metrics.
As such, lack of visibility into the enterprise application performance costs millions and directly impacts business revenues and efficiency.
Join us for Part 2 of our Application Visibility with Application Performance Management (APM) Webinar Series to learn how HPE APM enables visibility into your User Experience and alerts you when applications are performing poorly and before users are impacted.
During this webinar you will learn how HPE APM helps you:
Monitor your user experience
Identify performance issues before they occur by detecting negative performance trends
Identify potential critical issues before a crash occurs using predictive analytics
Isolate the problem to the failing application component whether that be a service, Docker container, virtual or physical server
Be first to learn what is coming up in our next HPE Propel release 2.20. We will show you the key new features which transform the IT service consumption experience and make IT the most relevant business partner for growing business. We will also show you the highlights from every HPE Propel and Service Brokering session which will be presented at Discover 2016 on June 7-9 in Las Vegas. After attending this webinar you will be able to:
Understand how HPE Propel helps you deliver reliable and compliant services “where, when, and why” for the business
Create your precise agenda for Discover 2016 by gaining the insights into sessions beyond the abstracts
Poor application performance and crashes cost millions of dollars to businesses globally. Yet, recent surveys show that only 26% of application teams will proactively examine user experience metrics in production. 72% of app teams first learn of UX issues through user complaints.
Today’s impatient and intolerant user is quick to abandon slow performing, crashing and error prone apps. So it is up to application teams to quickly isolate issues, understand what went wrong and know how to fix it fast.
Join us for this webinar and learn how HPE AppPulse Trace cuts through the complexity of isolating transaction performance issues. During this live webcast, user experience experts will demonstrate how to correlate performance issues from the user action to service code execution and diagnose issues down to the line of code and log messages.
During this Webinar, you will learn how to:
Quickly drill down to server-side transactions for rapid investigation of performance bottlenecks
Trace transactions from the browser or mobile app all the way to the backend
Trace all aspects of transaction execution including end-to-end flow, code timing, contextual logs, exceptions and database queries
Managing applications while providing a top-notch user experience can be a challenge to any organization using the traditional systems-centric, bottom-up approach to application management. The bottom-up approach is not scalable to handle the issues and challenges with ever-changing, distributed environments.
Within an end-to-end business service, operations teams rely on having data for each component and setting a threshold or status check for everything that can go wrong. In essence, systems monitoring focuses on looking for what could go wrong instead of focusing on the desired results. The diversity of applications such as Web, Enterprise, Composite, Mobile, and Cloud make the bottom-up approach impossible to deploy and maintain.
Join us for this Webinar to learn the latest about Business Process Monitor (BPM) and SiteScope capabilities. For BPM we will review the new real devices monitors, new selenium monitoring and tips for BPM such as how to use dynamic baselines and script parameters. For Sitescope we will review our new Web interface, automatic docker monitoring, ChatOps integration and more...
As business demands faster delivery of quality applications, development and testing teams are stepping up the pace at which they are building, testing and pushing applications into production. In this new fast-paced world of DevOps, how should operations and infrastructure teams address the new challenges they face? Production environments are all about stability as you have to keep customer facing critical systems up and running – how can you manage that with a rapid cascade of changes coming every few hours or days?
Join us on this web event to hear how you can increase the Ops team contribution to the business beyond just keeping systems up and running and in stable condition. We’ll discuss what you can learn from customers and use that to provide insight to your business.
Join us to see how you can lead the DevOps adoption in your Enterprise.
Ready to really drive value from your investment in network management tools from HPE Software? Whether it is with 3rd party products or HPE solutions, learn how the broad set of available integrations for Network Node Manager i (NNMi) and Network Automation (NA) can increase the flexibility and responsiveness for your network and related infrastructure.
Attend this webinar and learn:
How to improve your ROI by using available 3rd party integrations and automation
How NNMi and NA partner together to provide a complete solution to network management
How NNMi and NA work with HPE solutions such as Server Automation and Operations Orchestration to increase efficiencies
The massive amount of data continuously flowing through today’s IT organizations has made problem detection and remediation infinitely more challenging. In addition, the associated costs and resources required has placed the need for automation at the forefront of CIO agendas.
According to a recent survey, 69% of IT professionals said that higher customer expectations was their biggest challenge in managing IT operations today – making finding and fixing problems quickly and efficiently that much more important.
Join us and learn from the IT Operations Analytics (ITOA) experts at Hewlett Packard Enterprise how HPE Operations Analytics can harness the power of machine learning to automate troubleshooting, set up alerts to help find problems before business and customers are impacted, and eliminate the need for war rooms.
In today's digital enterprise, an application is the face of the business. The ability to proactively monitor and manage user behavior is a must. Application teams need tools to provide a comprehensive look into what is happening within the applications in real time, and at the right level.
HPE AppPulse Suite offers synthetic monitoring, and real user behavior metrics to track user experience, as well as transaction tracing to the code level. It empowers application owners, developers, and IT to work collaboratively to detect and resolve issues, to lower app abandonment, and increase adoption rates.
Join us for this Webinar to learn from user experience professionals about a smarter UX monitoring solution that:
Emulates user actions and upholds SLAs
Measures everything impacting the user experience in real time
Traces user actions down to the line of code, exception and log files
Find and resolve app issues before your users do… Deliver one fantastic user experience!
After continuous updates since its inception, see how Service Anywhere continues to mature existing abilities while bringing together a broader range of ITSM, Project Management, and Asset Management capabilities, utilizing Big Data and social collaboration, to enable your workforce with connected intelligence.
On the Fly language translation
Managed Service Providers (MSPs) – Manage your own customers’ services using your new console
Increase engagement and user satisfaction
New Subscription methods for consumption of services and assets
Self-Service Portal improvements
Service Asset and Configuration Management Enhancements
Performance is always a high priority, check out the improvements
We know you will be excited to see the latest and greatest of Service Anywhere!
Your IT has profound commitments to on-premise applications, especially systems of record. Your users want to engage when accessing data and information, performing transactions and communicating. To bridge the fundamental disconnect in architecture between existing, reliable systems and the new contemporary and effective user-facing digital business processes, IT will need to determine key moments of engagement for reengineering. In this webinar we will present to you how HPE Propel 2.10 enables your users to engage with your existing systems more effectively and with greater satisfaction.
Some of the highlights of this webinar include:
Demonstrating key new functionality in HPE Propel 2.10, such as universal search, My services and smart link to support tickets, bi-directional communication on shopping requests, and much more
Demonstration of the enhanced integration with Service Now
Join us to learn how to add ITSM capabilities from your existing service desk systems to your cloud services.
Join this channel to get insights into ways to simplify the complex needs of your IT business, reduce complexity and risk in your IT environment, gain understanding of how to successfully transition to the cloud and becoming more agile while reducing cost. You will hear from product experts, industry analysts, and customers as they discuss their experiences as well as their best practices. More Hewlett Packard Enterprise Operations Management solutions information at www.hp.com/go/operationsmanagement
The Connected Car is a clear example of digital disruption, affecting both products and business models within the automotive industry. New entrants such as Tesla and Uber are digital natives, and their business models are centered around the customer experience. In contrast, incumbents must change their business models (and supporting IT) from product-centric to customer-centric, with a strong services component.
Most importantly automotive incumbents must revolutionize the way they manage the lifeblood of the digital age: data.
In this webinar, Richard Foskett of Entity Group draws on his 30+ years in the automotive sector to discuss best practices for addressing common data management challenges in order to deliver an enhanced customer experience in a world of high digital expectations.
You will learn about:
• How best to harness the value of the data associated with the connected car
• How data affects the customer experience within the automotive industry
• Best practice for building a strategic data foundation to embrace digital disruption
Many companies experimenting with agile development methods in their engineering and IT groups are having only mixed success.
Unless you’re implementing agile both upstream (through your portfolio) and downstream (through testing and operations,) you’re not harnessing agile’s full power through Digital Transformation. Being faster to market doesn’t help your bottom line if you deliver the wrong things, and failing to get the right things into production fast means you’re leaving money on the table.
Join this web seminar to gain insight into the benefits of a digital transformation. You’ll discover a strategic, collaborative approach to channel the power of agile and deliver more value to your customers.
Una Visión Única del Ciudadano (Master Data Management o Visión 360º) permite que todos los sistemas operacionales y los procesos empresariales
compartan datos fiables y coherentes.
Tales proyectos tienen un impacto directo en la calidad de los servicios que los ciudadanos reciben, así como en la optimización de los procesos internos, con la consiguiente reducción de costes. Por ejemplo, una visión única del contribuyente permitirá eliminar reembolso a contribuyentes duplicados, y detectar el fraude.
Esta visión estratégica está ganando terreno en el sector público conforme sus instituciones se afanan por unificar la información relativa a ciudadanos, procesos y sistemas.
Pero generalmente esos proyectos se abordan desde una visión muy tecnológica, de gran envergadura y coste elevado, con resultado a largo plazo, de ahí que las organizaciones sean reticentes a abordarlos.
En este webcast al cual Information Builders tiene el placer de invitarles, podrá ver cómo abordar un proyecto MDM desde otra óptica.
Learn how to reduce costs and drive efficiencies with Microsoft Azure!
The partnership between Microsoft and SAP benefits our enterprise customers every day. With over 50% of our enterprise customers running SAP for their core ERP systems, Microsoft and SAP have made significant investments helping our joint customers realize the benefits of our collaboration.
Join this webcast to learn how to reduce costs and drive efficiencies with Microsoft's roadmap for HANA on Azure. You'll discover why these customers have realized significant productivity gains, as well as 30-50% cost savings, from our investments in 3 key areas:
•Productivity: Full integration from SAP NetWeaver to Microsoft Office and Outlook with Single Sign-On
•Analytics: Rich visualizations in Microsoft Excel and Power BI solutions through native connectors from SAP Business Warehouse (BW) and HANA
•Infrastructure: Over 400 customers are taking advantage of the Azure (Microsoft Public Cloud) certification for all NetWeaver-based databases and HANA for production and non-production systems
From game consoles to supercomputers and now the datacenter, GPUs are permeating more and more of the computing ecosystem. By boasting order of magnitude performance improvements on key tasks and exhibiting massive cost of ownership advancements these once specialized chips are writing a new chapter in enterprise computing.
Sam Madden, professor at MIT's Computer Science and AI Lab, will cover the evolution of compute and why it impacts databases along the dimensions of speed, memory and scalability. Madden will detail those insights with a case study from Cambridge Telematics where he is a founder and the Chief Scientist.
The evolution of compute, particularly GPUs, needs software to harness its promise. The second part of the webinar will feature one of Sam’s former students, founder and CEO of MapD, Todd Mostak.
Todd will address what software optimizations MapD has employed to harness the parallel processing power of GPUs: LLVM, backend rendering, and memory management. There will be a live product demonstration using the 1.1B row NYC taxi/limo/uber dataset.
The financial crisis brought about huge losses to a large number of financial institutions and exposed many of the internal inefficiencies leveraged to manage risk and data within and across divisions. Today, things have changed dramatically. Despite the many regulatory changes over the years, marketplace lenders have been extremely successful implementing predictive modeling and data aggregation to assess consumers’ and small businesses’ financial health.
New lending technologies allow lenders to improve customer satisfaction by creating a personalized and unique customer experience. By taking into consideration personal, transactional, application, and product-selection data from financial institutions, lenders are able to leverage this data for other opportunities such as cross-selling credit products during the loan-application process. These innovations ultimately provide borrowers with an intuitive and simplified borrowing process.
In this webinar you’ll:
* Get insight into the trends and opportunities driving change in the lending and credit risk management industries
* Explore more accurate predictive ratings models based on alternative data sets
* Discover the future of commercial retail lending and credit risk management
* Learn how to improve credit decisions, collections, and portfolio management using new technologies and data analytics
* Spencer Robinson, Head of Strategy, Kabbage
* Sherif Hassan, Founding CEO, Herio Capital
* Saurabh Sharma, Founder and CEO, Indus Insights
* Terry McKeown, Practice Manager, Credit Analytics, Envestnet | Yodlee
* Evan Schuman, Moderator, VentureBeat
Join us on September 22nd at 10 am PT/1 pm ET for an exciting FREE discussion on the trends and opportunities driving change in lending and credit risk management.
Hadoop didn’t disrupt the data center. The exploding amounts of data did. But, let’s face it, if you can’t move your data to Hadoop, then you can’t use it in Hadoop. Join the experts from Hortonworks, the #1 leader in Hadoop development, and Attunity, a leading data management software provider, for a webinar where you’ll learn:
-How to ingest your most valuable data into Hadoop using Attunity Replicate
-About how customers are using Hortonworks DataFlow (HDF) powered by Apache NiFi
-How to combine the real-time change data capture (CDC) technology with connected data platforms from Hortonworks
We will discuss how Attunity Replicate and Hortonworks Data Flow (HDF) work together to move data into Hadoop. And, there will be a live question & answer session.
Hadoop is a wonderful framework that can drive insight into a range of problems, but administrators can be blind to performance, utilization and cost issues of cluster deployments. There’s risk in sizing initial deployments properly, as well as determining optimal capacity over time. Without sufficient visibility, job performance can suffer and costs can escalate. Keeping a critical resource running effectively and being able to plan for the future requires intelligent decision making capabilities that many Hadoop deployments lack. This webinar will look into common problems that affect clusters and ways to detect issues early and head off long term problems. We’ll dig into capacity management and ways to deal with ever increasing demands for Hadoop resources.
• Understand initial deployment challenges
• Handling cluster growth
• Working to meet increasing pressure on storage and job density
• Planning for capacity growth and extension to cloud