How utilities can address operations & customer experience with data analytics

Presented by

Steve Sarsfield, Sr. Product Marketing Manager, Vertica, and John Villali, Research Director, IDC Energy Insights

About this talk

Utility companies are facing a data explosion, primarily in the form of semi-structured and unstructured data from the Internet of Things (IoT). The data explosion is driven by an increasingly decentralized and complex energy grid, digitization of physical assets, and the growth of distributed and renewable energy sources. At the same time, utility companies are under pressure to improve operational efficiency and deliver greater value to customers. Join John Villali, Research Director for IDC Energy Insights, to learn why unifying disparate volumes of data and operationalizing AI & ML are critical for utility companies to address business and operational challenges, and what steps they need to take to be successful.

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