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Continual Service Improvement - The 800lb Gorilla in the corner!

A practical guide to delivering on Continual Service Improvement, how to approach this within your organisation to improve process effectiveness and efficiency as well as cost effectiveness using an online tool.
Recorded Mar 25 2013 45 mins
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Presented by
Michael Nyhuis
Presentation preview: Continual Service Improvement - The 800lb Gorilla in the corner!

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Market leading ITSM Solutions
WM Promus is a market leading IT, ITSM and ITIL process improvement consultancy; specialising in providing solutions based on Market Leading Software Solutions. For the past decade, WM Promus have been delivering solutions that seamlessly integrate processes and technology. Our dedication to excellence and emphasis on synergy means business improvement for our clients and continued market leadership for us.

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  • Title: Continual Service Improvement - The 800lb Gorilla in the corner!
  • Live at: Mar 25 2013 9:00 am
  • Presented by: Michael Nyhuis
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