Introducing HP Service Anywhere with Social Insight

David Baron, HP Service Anywhere
Service Anywhere is HP’s new software as a service ITSM solution that was built from the ground up for SaaS and embeds HP’s industry leading big data technology. The service delivers a new system of engagement through Social Insight that can reinvent your approach to IT service management.
Mar 11 2014
53 mins
Introducing HP Service Anywhere with Social Insight
  • Channel
  • Channel profile
  • Best Practices in IT Architecture Mar 18 2015 2:00 pm UTC 60 mins
    Are you looking for best practices for integrating and implementing solutions more quickly and gaining control over spend, performance and risk? The IT4IT ™ Forum of The Open Group is working to establish open standards for managing the business of IT.

    The IT4IT Reference Architecture provides the missing link between industry standard best practices and technology solutions. It provides a foundation for the IT operating model and a blueprint for accelerating IT’s transition to becoming a service broker to the business.

    Come learn more about this holistic approach that spans the entire IT lifecycle, with an emphasis on IT Operations.
  • Testing Trends-Focusing on the Right Test Tools and Industrializing Their Usage Mar 11 2015 5:00 pm UTC 60 mins
    This highly interactive and entertaining session will touch briefly on the general software testing international trends, followed by a drill down into details on the subject of employing the right set of test tools, aimed at enabling organizations to reach their desired maturity levels via test industrialization, combining various elements such as TMMi and test architecture.

    The webinar will cover the HP ADM/ALM suite and main take-aways will be:

    High level overview of how a test tools landscape/ecosystem needs to look like.
    How TMMi fits into the picture
    What to do in order to industrialize HP ALM toolsets
  • Testing Trends-Focusing on the Right Test Tools and Industrializing Their Usage Mar 11 2015 12:00 pm UTC 60 mins
    This highly interactive and entertaining session will touch briefly on the general software testing international trends, followed by a drill down into details on the subject of employing the right set of test tools, aimed at enabling organizations to reach their desired maturity levels via test industrialization, combining various elements such as TMMi and test architecture.

    The webinar will cover the HP ADM/ALM suite and main take-aways will be:

    High level overview of how a test tools landscape/ecosystem needs to look like.
    How TMMi fits into the picture
    What to do in order to industrialize HP ALM toolsets
  • What’s New in HP Propel? Hangout with the Team that Created HP Propel! Recorded: Feb 26 2015 77 mins
    HP Propel on-premise was introduced in the summer of 2014, and since then, its set of features is growing at a brisk pace. Join us for this webinar and learn about our newest features from the HP Propel 1.1 release. We will discuss the new Jumpstart module which helps you extend the portal so that you can provide more services to your business users without increasing costs or resources. You will hear about our SDK (Software Development Kit) module for Service Exchange which enables you to modify the existing connectors or create brand new integration.

    This session will include live demos of:
    HP Propel portal and aggregated catalog, including the composite bundling from different catalogs
    Case exchange
  • Is There Really an ‘I’ in a DevOps Team? Recorded: Feb 24 2015 60 mins
    The answer is YES! The ‘I’ in team doesn’t represent one single person in the apps development plan, rather it highlights the transformation of the once silo’d teams who support specific functions within the app lifecycle. The straight line of the ‘I’ symbolizes the one team approach that is making DevOps successful. Operations people are showing up in the testing phase of the application and the apps people are doing some measures and monitoring in operations. Recently, TechTarget named DevOps as one of six major data center trends for 2015. DevOps is no longer a new way to think about transformation; it is the ONLY way to bring together the silos that weigh down your business’ bottom line.

    Join our lively panel discussion with DevOps industry experts Paul Muller and Damon Edwards as they discuss:

    Common problems in traditional DevOps teams
    How these teams have changed to truly transform and become innovators
    How you can apply these ideas to your business to boost your bottom line
  • What’s New in ALM and Quality Center 12.2 Recorded: Feb 19 2015 68 mins
    What’s new in ALM and Quality Center 12.2—Enhancing your teams efforts to delivering amazing Apps with confidence

    In March of 2014, HP Software released Apps 12, bringing a new standard of efficiency, ease of use and insight for application teams working to deliver high quality applications fast with confidence. Now, we are doubling-down on this experience and launching HP ALM and HP Quality Center 12.2, continuing to break new ground in ease of use, expanding the web client experience and driving simplified reporting and business rules support to meet your unique organizational needs.

    Join the HP ALM team as we walk through the key newly released capabilities of ALM and Quality Center 12.2 and visually demonstrate the enhanced user experience and web feature set.
  • How a 350-year-old Company Runs a State-of-the-Art Project Management Office Recorded: Feb 18 2015 62 mins
    Founded in 1668, Merck KGaA is a leading company for high-tech products in the pharmaceutical and chemical sectors. A global IT organization with IT units in 67 countries helps Merck stay innovative and ahead of the game. At the core of this organization is a Project Management Office responsible for both portfolio and project control.

    In this webinar you will learn:
    How Merck have deployed HP PPM to prioritize, manage and control more than 700 projects per year
    How Merck uses their PPM platform to drive efficient project control and portfolio management
  • How Sopra Steria is using HP Cloud Service Automation (CSA) to Deliver Better Cl Recorded: Feb 17 2015 53 mins
    In this session you will learn what Sopra Steria have done with HP Cloud Server Automation to speed up server delivery, standardize deployments and improve customer service.
  • New Release: Solve Your IT Performance Issues with Big Data Analytics Recorded: Feb 6 2015 60 mins
    Learn the new and exciting features that have been added to HP's flagship application on the Haven platform, HP Operations Analytics. Our webinar will provide you an overview of Operations Analytics and how you can use it to:

    Understand and detect IT performance problems that have eluded you
    Prevent problems from ever happening with machine-learning predictive analytics
    Our newest 2.2 features include:

    Analytics based alerting
    Adding value to Splunk data with our patented Log Analytics
    Out-of-the-box analysis of converged infrastructure data from OneView, and much more.
    You will also see a demo of how HP Operations Analytics can help you make use of data, structured and unstructured, across IT operational silos, and solve complex cross domain performance problems with the power of machine learning.
  • Darwinian Evolution of Operations Manager Recorded: Jan 30 2015 68 mins
    In today’s fast changing digital businesses, evolution is practically constant. For years you have trusted and used HP Operations Manager, the Operations Agent and SPis, as well as associated products to manage your data centre. Business expects more and more of IT, and that pace of change, the internet of things, means those solutions need to evolve too. Changing to the HP Operations Bridge will help you meet today’s challenges with improved ways to sense the health of IT resources, analyze and predict IT impact on business and adapt to the ever changing IT environment.

    Learn how Fidelity has started their evolution, adopting the HP Operations Bridge and see what benefits they have gained. Join us and discover a new program that helps you plan your evolution at your speed.
  • Agile Planning with HP Project Portfolio Management and Agile Manager Recorded: Jan 30 2015 62 mins
    What is the real challenge in aligning your agile development with the strategic objectives of the business?

    Brian McQuillan, Alan Wendt and Russ King discuss the challenge organizations face that move to Agile Development and then have difficulty aligning with the strategic objectives of the business. Often this challenge impedes the IT organization in their ability to deliver business objectives from the IT perspective. When your organization shifts to Agile you want to allow development organizations to be flexible in how they move to Agile delivery, and yet you still need to see the big picture of how you’re doing aligning goals with the business.

    HP’s comprehensive approach to managing multiple types of projects within an organization, whether traditional, agile or other project management methodologies, is brought to fruition with the combination of HP Agile Manager and Project Portfolio Manager (PPM). On the PPM side, you can bring the capabilities to drive business objectives by building through proposals and funded projects, tying that together with the progress of your agile teams within Agile Manager. HP’s Agile Manager and PPM allow your organization to understand project costs and project health, helping you determine where and how you spend your money on resources and budget allocations.
  • Test More, Test Faster, Test Continuously with HP Unified Functional Testing v 1 Recorded: Jan 26 2015 48 mins
    Test More, Test Faster, Test Continuously: Release high quality amazing apps with confidence with HP Unified Functional Testing v 12.02

    In March of 2014, HP Software released HP Unified Functional Testing version 12, a key part of the overall Apps 12 portfolio, delivering a new standard of test automation and efficiency for application teams working to deliver high quality applications fast with confidence. Now we are building on this capability by delivering HP Unified Functional Testing (UFT) 12.02 designed to greatly enhance the tester’s capacity to automate testing across the industry’s widest arrays of technology and platforms, and engage in continuous testing to ensure quality at Agile speed.

    Join the HP Software Quality and Functional testing team as we walk through the key newly released capabilities of HP Unified Functional testing and visually demonstrate the enhanced test automation capabilities ready for today’s rapidly evolving mobile, web and composite application landscape.
  • Three Keys to Unlock Your Potential Recorded: Jan 26 2015 61 mins
    Join us to hear how you can differentiate yourself from the competition:
    • Learn what the right training can do for your career and your business
    • Hear what the analysts, HP Business Partners and customers are saying about certification
    • Understand how training and certification will help differentiate you from your colleagues, advance your career and grow your business
  • See the Latest HP Service Anywhere. Let Us WOW You! Recorded: Jan 22 2015 64 mins
    HP Service Anywhere offers a broad range of capabilities. In this webinar we will focus on our top 3 "Wow” points of the service (and it was hard to pick only 3). You will see how HP Service Anywhere can drive staff efficiency, service quality and most importantly, customer satisfaction.
  • ABCs of Performance Testing Series III – TruClient Advanced Recorded: Jan 16 2015 97 mins
    With limited time to execute performance testing, performance engineers need to find new ways to be Agile and be ready to continuously execute application tests. How do you deliver applications faster with quality when applications are more complex?

    The answer is to leverage HP TruClient technology. HP has developed a tool-kit agnostic solution that will support all modern applications, as well as make scripting a faster and easier process. It provides interactive recording and scripting, making scripting faster and significantly reducing script maintenance.

    As a follow-up to our previous and successful webinar about TruClient, we are presenting this TruClient Advanced webinar.

    In this webinar, delivered by HP RnD and product teams, you will see a demo and we will cover:

    Use cases to leverage TruClient
    Script optimization and correlation
    How to convert TruClent scripts to HTML
  • What’s New with HP Service Manager and Universal CMDB Recorded: Dec 18 2014 71 mins
    Join us for this webinar to discuss advantages of a Big Data service desk, the latest HP Service Manager Smart Analytics enhancements, and the latest HP Service Manager innovations. You will also learn what is coming with the next HP Service Manager and HP Universal CMDB releases.
  • Making Business Buzz at Vancity with OMi 10 and 3 Things IT Operations Wanted Recorded: Dec 17 2014 73 mins
    Did Christmas come early this year? Vancity thinks so and they can’t wait to tell you about it. What’s got them so excited? At Discover in Barcelona, HP announced a new set of capabilities for IT Operations to address digital business requirements that are changing at warp speed. 300% stronger capabilities for IT Operations with new simplified and automated modeling, bundled in industry leading workflow, run book automation with 5000+ templates, as well as Log Intelligence. There’s much more under the Christmas wrapping paper we’ll tear off with you.

    With Vancity’s own business taking off like a rocket, their enthusiasm was obvious when they discovered the significant benefits these capabilities will bring to their IT operations. Share their excitement as you hear their own evaluation after exploring hands on our new product versions. Get the news, toast the holiday, and join us on December 17th to learn what’s got Vancity and many other customers so excited.
  • SAFe and Sound - Implementing Agile at Scale with HP Recorded: Dec 7 2014 61 mins
    Dean Leffingwell’s Scaled Agile Framework® (also known as SAFe™) is an interactive knowledge base for implementing agile practices at enterprise scale. When combined with the use of HP Agile Manager, organizations can achieve improved time to market, reduced development costs and higher quality software. This webinar will show how the value of Agile can occur at scale and where and how it delivers these benefits more broadly across your organization.

    Attendees will get an in-depth look at HP’s Agile Manager and learn how best practices like Agile, when complemented with a solution like Agile Manager, allows you to focus on what matters most for the greatest impact – helping them gain a 360 degree view into tasks, code, build, unit tests and more. This means in real-time, teams can precisely analyze risk and rapidly understand the full impact of changes.

    This webinar will cover:

    What Agile Manager is and how it works
    How Agile Manager relates to SAFe methodology
    The benefits of scaling Agile with Agile Manager at the Enterprise level
  • Look No Hands – How Automation Benefits IT Operations Recorded: Nov 17 2014 65 mins
    Learn how IT Operations teams are achieving 75% less MTTR (Mean time to repair), gaining 99.999% in SLA performance, as well as 300% ROI in their 1st year. Listen to real use cases where predictive analytics integrated with the Operations Bridge saved the day.
  • From Requirements to Test Automation in Minutes – Manual Testing is Now a Thing Recorded: Nov 17 2014 55 mins
    Test automation means that when a change is made, test cases are automatically updated and the affected models are automatically changed. This webinar will demonstrate how Agile Designer™ creates UFT (QTP) automation test scripts, sets of matching test data from unambiguous requirements, providing 100% coverage and allowing for the implementation of a continuous development strategy.
The independent HP Software user community
Join the Vivit Worldwide channel for unbiased, trusted, and field-tested best practices on HP Software products and solutions. You’ll also be able to hear from thought-leaders from around the world to help you tune in your day-to-day life to what will be happening in IT in the years ahead.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Introducing HP Service Anywhere with Social Insight
  • Live at: Mar 11 2014 4:15 pm
  • Presented by: David Baron, HP Service Anywhere
  • From:
Your email has been sent.
or close
You must be logged in to email this