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Industry Insights about Service Catalog from Barclay Rae

Barclay Rae elaborates on professional examples of ManageEngine for ITSM. Main emphasis was on Service Catalog and documented workflow.Hit Play to see what he shares.
Recorded Feb 13 2014 37 mins
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Barclay Rae - ITSM Consultant
Presentation preview: Industry Insights about Service Catalog from Barclay Rae

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    Barclay Rae elaborates on professional examples of ManageEngine for ITSM. Main emphasis was on Service Catalog and documented workflow.Hit Play to see what he shares.
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    Colin has been working in the IT industry for over 40 years and is internationally recognised as a leading authority, coach and mentor on all aspects of IT service management. He has been heavily involved in the development of ITIL® as an architect and lead author.

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  • Title: Industry Insights about Service Catalog from Barclay Rae
  • Live at: Feb 13 2014 4:00 pm
  • Presented by: Barclay Rae - ITSM Consultant
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