Redesigning Productivity in the Age of Cognitive Acceleration

Presented by

Mark Szarka, AI & Business Strategy | Monitor Deloitte

About this talk

The tectonic shifts in today's business landscape call for more than just a repackaging of old operational models. A fragmented technology landscape and a laser focus on transactional efficiency won't cut it. What's needed is a paradigmatic shift -- a symbiosis of people, data, automation, and AI -- that activates continuous growth. This is the fundamental operational challenge, and also the most transformative opportunity, that confronts businesses across industries today. Join Mark from Monitor Deloitte's Strategy Practice, a pioneer in AI Business Strategy and TMT advisory, as he decodes the role of Large Language Models (LLMs) in this transformation. LLMs serve as the 'Cognitive Connective Tissue,' intricately weaving isolated tasks and broader strategic outcomes into a unified tapestry. This goes far beyond operational streamlining; it redefines how cognitive and financial capital are allocated, fundamentally rethinking return on invested capital (ROIC). This session will delve into real-world examples to demonstrate the multiplicative value creation potential of LLMs, from predictive analytics to real-time customer engagement. Mark will also introduce the ancient concept of 'Metis,' representing the balance between human ingenuity and machine efficiency, and discuss the pivotal 'efficiency vs. explainability' trade-offs that become increasingly relevant as tasks atomize.
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