What’s New in HPE Service Anywhere August 2016 Release

Presented by

Steven Anderson, Tonya Scherba, Julie Azoulai HPE

About this talk

HPE Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform. August 2016 brings a new, feature-packed HPE Service Anywhere release. This webinar will present the release highlights and the benefits they will bring to your service desk. Highlights include: New mobile application that enables employees to self-solve issues and request services ChatOps-style integration with Slack and Hubot for collaboration and fast incident resolution On-call schedules for automatic routing of tickets to on-duty agents Project and portfolio management and asset management enhancements Security and performance features

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