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Preview of Next HPE Service Manager and ITSM Automation Suite Releases

Join us in this webinar to discuss latest HPE Service Manager and ITSM Automation Suite innovations and learn about what is coming with the next releases. Topics we will look at include:

New service portal for HPE Service Manager based on HPE Propel technology for a superior user experience
End user chat using virtual agent and Big Data technologies for improved customer satisfaction
Native email integration leveraging Big Data analytics to decrease ticket handling times further
New innovations to leverage Chat for IT Operations Management use cases such as the major incident process
Recorded Aug 31 2016 87 mins
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Presented by
Michael Pott, Scott Knox, Greg W. Morrison, Sree Subramaniam, HPE
Presentation preview: Preview of Next HPE Service Manager and ITSM Automation Suite Releases

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  • Title: Preview of Next HPE Service Manager and ITSM Automation Suite Releases
  • Live at: Aug 31 2016 3:00 pm
  • Presented by: Michael Pott, Scott Knox, Greg W. Morrison, Sree Subramaniam, HPE
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