Hi [[ session.user.profile.firstName ]]

What’s New in HPE Service Anywhere August 2016 Release

HPE Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform.

August 2016 brings a new, feature-packed HPE Service Anywhere release. This webinar will present the release highlights and the benefits they will bring to your service desk.

Highlights include:

New mobile application that enables employees to self-solve issues and request services
ChatOps-style integration with Slack and Hubot for collaboration and fast incident resolution
On-call schedules for automatic routing of tickets to on-duty agents
Project and portfolio management and asset management enhancements
Security and performance features
Recorded Sep 8 2016 60 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Steven Anderson, Tonya Scherba, Julie Azoulai HPE
Presentation preview: What’s New in HPE Service Anywhere August 2016 Release

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Automated Monitoring Develops Golden Data, Automated AIOps OpsBridge Makes Shine Recorded: Mar 28 2019 56 mins
    Wes Cooper, Balagurunathan Rajagopal, Kara McMillan
    If data is king, then better make sure you collect ALL data types, right? How slow are the DB calls, is the container host strangled, are those VMs saturated, is the cloud vendor quality of service random? These can and will impact your business. Collect Once - Store Once (COSO): our intelligent data lake makes sure that your precious data lives in one place which means you can do great things with it.

    In this session, we’ll start with a look at some of the new features that do this in OpsBridge 2019.02:

    •See why it has been awarded leader status by EMA for advanced IT analytics, and gold medal by InfoTech for APM, amongst others
    •Learn what COSO really is and how you can use BYOBI tools to exploit what it governs
    •Watch short demos with these new features in action
  • Cyber Security: Keeping Ahead of the Game with Micro Focus Recorded: Mar 14 2019 60 mins
    Darren Blumenthal, Stan Wisseman
    Join us to hear about the hot new technology trends and topics in the world of cyber security and how Micro Focus tools can help you stay ahead of the game with your cyber hygiene.

    This webinar is the first of its kind, as we are combining the Vivit Automation & Cloud Builders Special Interest Group and the Vivit Security Special Interest Group. This gives us an opportunity:

    •To align our thoughts and common practices
    •To learn from each other
    •To ensure we are all being cyber resilient
  • Robotic Process Automation - Based on Micro Focus OO & UFT Recorded: Mar 12 2019 60 mins
    Michael Bettan, Guillaume Dubuc, Michael O’Rourke
    Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative tasks. RPA reduces labor-intensive processes by imitating human effort to complete tasks, thereby boosting the capabilities of companies that perform high-volume transactional processes. Operating non-invasively on the surface (UI layer) without compromising the underlying IT infrastructure, RPA bridges the technology gap between fragmented, semi-structured legacy systems. The RPA solution is based on industry leading products Operations Orchestration (OO) and Unified Functional Testing (UFT). During this session, you will learn more about this RPA solution with a live demonstration.

    At this session we will cover the What and Why of RPA, as well as, hear how some customers are already benefiting:

    •Save time and money and learn how growth in adoption of RPA technology by organizations is allowing for greater speed and scalability while at the same time reducing risk
    •Overcome manual limitations and gain efficiencies; RPA helps IT eliminate human errors introduced by workarounds and manual data entry, all while completing tasks in record time
  • How to Mind the Gap with Value Stream Management to Optimize Flow Recorded: Mar 6 2019 60 mins
    Malcolm Isaacs,Carmen DeArdo, Michelle Shuttleworth
    Sponsored by Tasktop Technologies, the leader in connecting best-of-breed software delivery tools.

    Enterprise Agile, DevOps, SRE (Site Reliability Engineering), and now a new buzz word has emerged in software development and delivery known as ‘Value Stream Management’. Join us for a round-table discussion with industry leaders from Deloitte, Micro Focus, and Tasktop Technologies to chat about:

    • What is “Value Stream Management”?
    • Why are companies still struggling to prioritize and focus on business
    value?
    • How can companies develop and deliver application at speed with
    quality?
    • What is the relationship between quality and value stream
    management?
    • How to optimize the pipeline to accelerate delivery using “Value
    Stream Management”?
    • Does Value Stream Management help to “mind the gap”?
    You can bring your own questions about ‘Value Stream Management’
    to share and discuss! Don’t miss out on this opportunity for an action-
    packed virtual roundtable with the biggest names leading the Value
    Stream Management movement across Software Delivery.
  • Retire Multiple Service Management Tools with the Rapid Deployment of SMAX Recorded: Mar 5 2019 49 mins
    Martin Moralo
    This webinar is brought to you by the Vivit Service Management Special Interest Group (SIG).

    Join us to hear about a company's journey to retire multiple Service Management tools with the rapid deployment of Micro Focus SMAX, and how they drove its adoption. Duplicate software capabilities are expensive to maintain and deny organizations a single source of truth. In this webinar, you will learn:

    • About the SMAX transformation journey that became a swift success that saved millions of dollars
    • About a successful deployment of SMAX across multiple countries
  • Consolidating and Upgrading Multiple APM Instances with a Larger Retailer Recorded: Feb 28 2019 58 mins
    Sarah Ware, Jay Batson
    Brought to you by the Vivit Application Performance Management Special Interest Group (SIG).

    After merging monitoring teams for consolidation and cost reduction opportunities, a larger retailer was faced with the challenge of merging the tools into one unified platform. We had two APM instances, both underutilized, that were good candidates to start with. The environments consisted of BSM 9.26 w/Oracle database and APM 9.40 w/SQL server.

    This webinar will walk through the deployment plan, problems, and successes we had along the way.

    Agenda:

    •BSM9.2x to APM Comparison
    •Deciding on a Migration Path
    •Path of least resistance and down time
    •Prep work
    •Executing Plan
    •Checklist
    •Moving things over
    •Shutting down decomd instance
    •Things you should know
    •Integrations
    •Q and A session
  • Building a Reusable Automated Testing Framework for UFT Recorded: Jan 23 2019 70 mins
    Brent Westwood
    Brought to you by the Vivit Testing Quality and ALM Special Interest Group (SIG).

    In this webinar, you will learn about how Southern Company approaches automating testing, the automated testing framework we created, why we created it, and how it has been used. There will also be a demonstration of UFT being used to run tests using the framework.

    Some key take-aways from this webinar will include ideas the following:

    • Approaches to automated testing
    • How to create a framework that most anyone can understand how to use
    • How to create a framework with very readable instructions that can be used for manual testing and automated testing
    • How to start building tests in advance of the application or new application elements (buttons, links, input boxes, etc.) being available
    • Ways to create automated test result reports
  • Implementing Micro Focus Service Virtualization at Global Pharmacy Retail Chain Recorded: Jan 17 2019 57 mins
    Ameet Patil
    Brought to you by the Vivit Performance Engineering Special Interest Group (SIG).

    Most of you may have heard about or experienced Micro Focus Service Virtualization (SV) by now. This webinar is not about explaining what it is or what value it brings to an IT organization. Instead, it is about sharing one team's collective experience with implementing Service Virtualization Center of Excellence (CoE) practices at a major pharmacy retail chain company located in Chicago, Illinois.

    For insight into this webinar, you may view this three minute video to get a preview of what's coming. Some key take-aways from this webinar include:

    • Making the SV business case to leadership
    • PoC Guidelines
    • Choosing a SV Tool
    • SV Beyond the Tools
    • SV methodology for Waterfall / Agile models
    • SV impact on Microservices, multi-tiered architectures
    • SV in Dev Ops
    • SV Housekeeping. What's involved?
    • ROI samples
  • Transform Leadership Skills into LUG Leader & Maximize Micro Focus Relationship Recorded: Jan 16 2019 56 mins
    Bob Crews, Rocky Pisto, Mark Herbert, Carsten Neise
    Join our panel of experienced Vivit Local User Group (LUG) leaders discussing real world use cases of how to bring Micro Focus customers, partners and field marketing teams together to network, work through software issues, share best practices, and advance your career opportunities.

    Why you should attend:

    • Hear from four seasoned LUG leaders about their Vivit experience
    • Learn how to gain access to Micro Focus software, business leaders, product engineers and developers - all while leading valuable presentations to help your LUG members exchange information about new products and services
    • Tips and Tricks on how to expand your visibility into Micro Focus and your network base to further advance your career
  • ALM JIRA & Beyond: Reporting Across Teams and Tools through Synchronization Recorded: Nov 7 2018 29 mins
    Tina Dankwart
    This webinar is brought to you by the Vivit Software Lifecycle Integration Special Interest Group (SIG).

    Anyone who has ever attempted to enforce alignment across many domains/projects/teams in order to allow for global reporting will be well aware of its drawbacks and problems.

    The list of issues includes:

    •Changing processes and tools
    •Having to retrain a large number of people
    •Delays and disruption
    •Resistance from the users and leads who are busy trying to get on with their day-to-day work

    In this webinar, we will explore another way of achieving global reporting across different domains by well thought through synchronization.

    •Real time reporting with virtually no lead-times
    •Teams can keep their own customizations, definitions and processes with no need for change
    •No input and hence no time required from team leads/end users
    •No disruption, no delays
    •No expensive re-training, restructuring, systems changes
  • [Ep.23] Founders Spotlight: Bob Crews, Checkpoint Technologies Recorded: Nov 6 2018 44 mins
    Bob Crews, Checkpoint Technologies and Kelly Harris, BrightTALK
    This webinar is part of BrightTALK's Founders Spotlight Series.

    Join Kelly Harris, Senior Content Manager at BrightTALK and Bob Crews, Co-Founder and CEO of Checkpoint Technologies, as they discuss the ins and outs of founding a tech company.

    Topics include:

    - Juggling the challenges of being a practitioner, sales rep, marketer and CEO simultaneously
    - What to look for in a great vendor partnership
    - Application security validation, its trends, and what to look out for
  • IT Ops SIG Talk Ep. 12: 3rd Party Tools for Micro Focis Operations Bridge Recorded: Oct 18 2018 25 mins
    Nate Rich, Bob Johnson
    Easily Get 3rd Party Metric, Event, Topology, and Log Data into Micro Focus OpsBridge Suite (OMi) … in 3 minutes (for real)!

    StreamWeaver liberates ‘operations data’ (metric, event, topology, and log) to help IT achieve high availability and optimizing the performance of critical business services. To do this, we automate the distribution of the data from all domains and all clouds to the applications (including Micro Focus OpsBridge Suite – OMi) and teams best positioned to achieve the desired business outcomes.
  • IT Ops SIG Talk Ep. 11: Hybrid Cloud Environments with Operations Bridge Recorded: Oct 18 2018 33 mins
    Gary Brandt, Saumya Upadhyaya, Carol Park
    Visualize, Monitor, and Optimize Your Hybrid Cloud Environments with Operations Bridge – A Look At The Next Generation From Micro Focus

    Speakers: Gary Brandt, Saumya Upadhyaya and Carol Park
    Visualize, Monitor, and Optimize Your Hybrid Cloud Environments with Operations Bridge – A Look At The Next Generation From Micro Focus: Today’s reality is that Hybrid IT demands more from IT Operations. 88% of organizations are sharing data between cloud and on premise applications, and 64% are finding that problem resolution takes longer and is more difficult in these environments. IT Operations teams must be able to visualize, monitor, and remediate issues across virtually any environment before end users are impacted. Please join us to learn how Micro Focus can optimize your Hybrid IT operations.

    Here’s what our agenda looks like:

    •Learn about how Hybrid IT is changing the demands of IT Operations
    •Hear about what’s new in OpsBridge 2018.08
    •See an executive demo of automated hybrid IT monitoring with OpsBridge
    •Learn how to utilize BVD-in-3 to create business value dashboards in a flash
  • IT Ops SIG Talk Series - Optimize Hybrid Cloud Environments with OpsBridge Recorded: Oct 18 2018 58 mins
    Gary Brandt, Saumya Upadhyaya, Carol Park, Nate Rich, Bob Johnson
    SIG Talk: IT Operations - Optimize Hybrid Cloud Environments with OpsBridge and get 3rd Party Metric, Event, Topology, and Log Data into OpsBridge [Complete Edition]

    Speakers: Gary Brandt, Saumya Upadhyaya and Carol Park
    Visualize, Monitor, and Optimize Your Hybrid Cloud Environments with Operations Bridge – A Look At The Next Generation From Micro Focus: Today’s reality is that Hybrid IT demands more from IT Operations. 88% of organizations are sharing data between cloud and on premise applications, and 64% are finding that problem resolution takes longer and is more difficult in these environments. IT Operations teams must be able to visualize, monitor, and remediate issues across virtually any environment before end users are impacted. Please join us to learn how Micro Focus can optimize your Hybrid IT operations.

    Here’s what our agenda looks like:

    •Learn about how Hybrid IT is changing the demands of IT Operations
    •Hear about what’s new in OpsBridge 2018.08
    •See an executive demo of automated hybrid IT monitoring with OpsBridge
    •Learn how to utilize BVD-in-3 to create business value dashboards in a flash

    Speakers: Nate Rich and Bob Johnson
    Easily Get 3rd Party Metric, Event, Topology, and Log Data into Micro Focus OpsBridge Suite (OMi) … in 3 minutes (for real)!: StreamWeaver liberates ‘operations data’ (metric, event, topology, and log) to help IT achieve high availability and optimizing the performance of critical business services. To do this, we automate the distribution of the data from all domains and all clouds to the applications (including Micro Focus OpsBridge Suite – OMi) and teams best positioned to achieve the desired business outcomes.
  • Q&T SIG Talk: Ep. 24 Performance Testing - Powered by Voice Recorded: Oct 9 2018 10 mins
    NaveenKumar Namachivayam
    Performance Testing - Powered by Voice

    Voice shopping is estimated to be $40 billion across US and UK. IoT device is ubiquitous and can be found in every (almost) household. IoT ecosystems help in home automation, smart speakers, home security, productivity, and streaming etc. Digital assistants save time and effort.

    Why not bring voice intelligence to performance testing? How about starting your morning coffee by triggering smoke load test from your mobile, or from IoT device, or from your wearable. How about getting smart alerts of your load test straight to your inbox. Performance Testing - Powered by Voice also helps your enterprise performance testing pipeline seamlessly.
  • Q&T SIG Talk Ep. 25: Why DevOps Tools Can't Deliver Value Recorded: Oct 9 2018 21 mins
    Joe Friedrichsen 
    Why DevOps Tools Can't Deliver Value

    DevOps tools are cool and are needed for an effective Continuous Integration/Continuous Delivery pipeline. But to achieve the ultimate DevOps win for your company, you need to focus on the people. In this talk, we will cover approaches taken at Blue Cross Blue Shield of Rhode Island to enable a DevOps culture.
  • Q&T SIG Talk Series - DevOps and Performance Testing Powered by Voice Recorded: Oct 9 2018 47 mins
    NaveenKumar Namachivayam, Joe Friedrichsen
    SIG Talk: Quality & Testing - DevOps and Performance Testing Powered by Voice [Complete Edition]

    Join us for our next exciting Quality and Testing SIG Talk. Listen to expert speakers, who are fellow Vivit members, on important approaches that you can take with DevOps tools and Performance Testing powered by voice.

    Speaker: Joe Friedrichsen
    Why DevOps Tools Can't Deliver Value: DevOps tools are cool and are needed for an effective Continuous Integration/Continuous Delivery pipeline. But to achieve the ultimate DevOps win for your company, you need to focus on the people. In this talk, we will cover approaches taken at Blue Cross Blue Shield of Rhode Island to enable a DevOps culture.

    Speaker: NaveenKumar Namachivayam
    Performance Testing - Powered by Voice: Voice shopping is estimated to be $40 billion across US and UK. IoT device is ubiquitous and can be found in every (almost) household. IoT ecosystems help in home automation, smart speakers, home security, productivity, and streaming etc. Digital assistants save time and effort.

    Why not bring voice intelligence to performance testing? How about starting your morning coffee by triggering smoke load test from your mobile, or from IoT device, or from your wearable. How about getting smart alerts of your load test straight to your inbox. Performance Testing - Powered by Voice also helps your enterprise performance testing pipeline seamlessly.
  • [Ep.21] Founders Spotlight: Matt Angerer, Founder, VerticalRent Recorded: Oct 3 2018 48 mins
    Matt Angerer, Founder, VerticalRent
    In 2014, the founders of VerticalRent (www.verticalrent.com) were featured by Microsoft BizSpark for their early achievements with launching the industry leading rental property management and tenant screening software platform for property managers and landlords. In that article, Microsoft wrote: Matt Angerer is an IT professional by day and a landlord by night. At all times, he has an entrepreneur’s heart and mindset.

    A lot has changed since 2014. VerticalRent has more than quadrupled in the sheer number of landlords using the platform from every corner of the United States. The one thing that has not changed is that VerticalRent remains a small operation without employees that epitomizes the concept of a Lean Startup. If you're an IT professional by day who has been toiling with the idea of launching your own "side-gig", you'll want to tune into this BrightTalk webinar to learn how Matt Angerer, Founder of VerticalRent, started with a simple idea and scaled it into a platform that services over 25,000 landlords and nearly 50,000 renters across the United States in 5 short-years -- all while keeping his day job, running his rental properties, and financially supporting a family of 4.

    Matt will share with you the techniques he learned that allowed him to balance his personal and professional life to create a software as a service business. In this Webinar, he'll cover:
    - The Learn Start Up Mentality - What it Means and How to Live it Day by Day
    - Why a Slow-Growth Approach is Better for Certain Personality Types
    - How Anyone Can Create a SaaS Platform to Create Side Revenue
    - Why SaaS is More Lucrative in the Long-Term than Consulting
    - The Darkside of Entrepreneurship and Why Its Necessary

    Join us on Wednesday, October 3rd at 9am PT / 12pm ET for this live interview!
  • How to Turn Software Tester into a Learning & Dev Champion with Minimal Effort Recorded: Oct 3 2018 45 mins
    Anna Marie Jupp
    In the ever-changing world of Software Testing, the ability to complete more than one task at a time is King. Let me show you how to create enablement content to train employees up or walk them through the next test case or software release, without actually doing anything extra, using a content creation tool called Micro Focus ART.

    What you will learn:

    •How to record a testing process with minimal additional work
    •How to use this testing process to create videos, practice lessons and documentation
    •How to use the content to facilitate testing after a new release
  • IT Ops SIG Talk Ep. 10: Building a Hybrid IT Blueprint Recorded: Sep 20 2018 29 mins
    Bobby Allen
    Building a Hybrid IT Blueprint – Discover the right mix of public vs. private providers and services for your application portfolio

    Many decision makers will say they need more information. The reality is that most leaders are actually drowning in information. What they really need is to move from information to clarity to insight. Attend our talk on building a hybrid it blueprint to see how CloudGenera can quickly take large amounts of data about your applications and provide data-driven analysis on best execution venue. We believe these sorts of insights should happen in minutes not months.

    Attendees will learn the following:

    •Elements that must be part of Total cost of ownership (TCO) analysis
    •How to analyze public vs. private execution venues
    •How to quickly revisit decisions when inputs or market factors change
The independent Micro Focus software user community on BrightTALK
Join the Vivit Worldwide channel for unbiased, trusted, and field-tested best practices on Micro Focus Software products and solutions. You’ll also be able to hear from thought-leaders from around the world to help you tune in your day-to-day life to what will be happening in IT in the years ahead.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: What’s New in HPE Service Anywhere August 2016 Release
  • Live at: Sep 8 2016 3:00 pm
  • Presented by: Steven Anderson, Tonya Scherba, Julie Azoulai HPE
  • From:
Your email has been sent.
or close