Are you ahead or behind? Research findings on Application Security in DevOps

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Ask ITOM Anything Partner/Customer Roundtable.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Cognitive Engineering – Intelligent Enterprise RPA Adoption.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - Cognitive Engineering – Intelligent Enterprise RPA Adoption

In the digital reality, technology is no longer just the enabler and it is what it is to be human, the ability to continuously learn and evolve. The approaches and techniques that worked yesterday, may no longer be the optimum approach for the future. Historically, human processes have been based on linear, sequential activities highly suitable to be replaced by digital engineering practices such as Intelligent Process Automation (IPA), Artificial Intelligence (AI) and Deep Learning (DL). However, robots are no longer mimicking human behaviours, but far surpassing our greatest expectations, traditional hardware and software are now becoming independent self-aware intelligent entities as they continue to journey towards the Singularity.

Organizations are investing in adopting cognitive services, these intelligent algorithms to understand and interpret your business needs through natural languages are help drive omni-channel delivery that are extremely responsive to customer sentiment. Blurring the boundaries with Cognitive & Chaos Engineering adoption becoming ever more prevalent and resilient in the face of unpredictable failure modes, whilst still being able to process huge amounts of unstructured data, embarking onto this third wave of artificial intelligence and the art of cognitive thinking.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Integration with Derdack Operations Manager and Network Node Manager to include Integration to Service Manager for Automatic Alerting to End Users.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - Integration with Derdack Operations Manager and Network Node Manager to include Integration to Service Manager for Automatic Alerting to End Users

This session will discuss when users get issues with devices, who will get notified automatically and how do we get the alert generated to the correct groups to resolve the issues. Jim also will address the differences between getting a call versus just getting an email of issues and finally on-call schedules for high end devices.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for SMAX as Service.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - SMAX as Service

As the digital transformation accelerates and creates new customer experiences to increase revenue, traditional ITSM solution cannot keep up with requirements and expectations. Businesses want to avoid complex and expensive service management solutions. So, what is needed to tackle these challenges? A service management solution for IT and non-IT functions! Micro Focus Service Management Automation X (SMAX) is the solution. Join us as we discuss how Micro Focus and Whitlock IS can assist you in addressing these challenges.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for OpsBridge Evolution: The Journey, Challenges & the Value Add.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - OpsBridge Evolution: The Journey, Challenges & the Value Add

Hear how the migration Journey of Nasdaq from legacy OML tool to OpsBridge/OMi. The session goes some in-depth details about the reason, the challenges we faced and the benefits/value after the successful migration to OpsBridge/OMi. There are things that we couldn’t achieve with OML and many other in-house developed tools that we created to support OML monitoring env are already available in OMI. This means there is no extra effort to maintain the tools and our operator’s life became easier with their daily process and procedure.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Critical Incident Management on the Tracks: Adding a Fully Automated Communication Layer to OpsBridge and SMAX.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - Critical Incident Management on the Tracks: Adding a Fully Automated Communication Layer to OpsBridge and SMAX

Derdack is a MicroFocus Platinum Partner with enterprise customers around the globe. Our products integrate seamlessly with the MF product stack and automate manual critical communication processes. We link machine supervision, IT monitoring like OpsBridge or helpdesk like SMAX directly with the right engineer, allowing our customers to e.g. increase efficiency of their callouts by 95% or reduce their downtime by 60%. This session is a hands-on session showcasing specific customer scenarios and workflows on our products.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Partner Keynote: Next GenOps for ITOM.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - Partner Keynote: Next GenOps for ITOM

Digital transformations are creating big changes and demands on IT Operations. Customers today are looking for the next GenOps for compliance, meeting business objectives and challenges on reduced budgets, and fully automated communication and operations. In this session, you will hear about current industry trends and their future outlook.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Ask ITOM Anything Roundtable.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM)

Live Q&A for Date Center Automation.

Vivit Virtual Customer Days (VCD) IT Operations Management (ITOM) - Data Center Automation

Ready to learn about what’s new in Data Center Automation 2019.11?  Join us as we cover the new scan and remediation workflows and offer some suggestions as to how these workflows can help make your processes more efficient and effective. Then, we’ll cover the IT compliance and vulnerability risk management features of the DCA  and show you how you can leverage DCA to help your business stay protected against emerging IT threats.

Vivit Virtual Customer Days IT Operations Management (ITOM0

Live Q&A for Network Operations Management.