DigiTwin - Premium Customer Experience with the "Power of Now"

Presented by

Amit Raj & Elaine Fletcher from Hoonartek, Kevin Keller & Shahed Mazumder from Aerospike

About this talk

Real-Time Data Platform specialist Aerospike and their big data SI partner Hoonartek are pleased to introduce “DigiTwin”, a highly customizable Customer Data Platform (CDP), combining the Aerospike RTDP, middleware, and a robust set of APIs that can demonstrate proof of value using customer provided data within less than a day. Telco customers today demand the immediacy of now, with the intimacy of a segment of one, over their omnichannel choice of convenience. Leading communication service providers (CSPs) dominate the market because they deliver this as a superior capability. But how? Have they replaced their entire OSS/BSS stacks with a real-time technology ecosystem? The answer is- No. Instead, they have introduced a massively scalable real-time middleware that makes use of the existing OSS/BSS stacks to deliver direct services in a fast and hyper-personalized manner. And the brain behind that middleware is the data platform that offers a unique combination of low latency, massive scale, and strong consistency. Use cases such as “Customer 360” leverage this capability to provide a premium customer experience. Join this webinar to hear how the innovators who delivered this custom solution for a leading global tier-1 CSP, have recently released a commercially available platform called “DigiTwin” to bring the same capabilities to you. Speakers: Amit Raj, APAC & Middle East Business Manager, Hoonartek Elaine Fletcher, Americas, UK & Europe Business Manager, Hoonartek Kevin Keller, Global Director, Channel Solution Sales, Aerospike Shahed Mazumder, Global Director, Telecom Solutions, Aerospike

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The Aerospike Real-time Data Platform enables organizations to act instantly across billions of transactions while reducing server footprint by up to 80 percent. The Aerospike multi-cloud platform powers real-time applications with predictable sub-millisecond performance from terabytes to petabytes of data with five nines uptime with globally distributed, strongly consistent data. Applications built on the Aerospike Real-time Data Platform fight fraud, provide recommendations that dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers. Customers such as Airtel, Experian, Nielsen, PayPal, Snap, Yahoo and Wayfair rely on Aerospike as their data foundation for the future. Headquartered in Mountain View, California, the company also has offices in London, Bangalore and Tel Aviv.