Join Roger Harry, Managing Director, and Andrew Beynon, Technical Services Director, from the managed service provider Circle IT Solutions and hear from them why they deployed the Kaseya IT automation platform and why they are now able to offer proactive, centrally managed IT services.
"As Kaseya enables an extension of our engineers hands eyes and ears, anything we can conceive we can deliver; it is indispensable in delivering proactive, remote remediation.", Andrew Beynon. Circle IT is a managed services specialist with skills and experience across all sizes and types of organisations. It provides a range of unique support solutions that are tailor-made to meet customers' individual needs. Circle IT supports more than 100 customers with more than 5,000 users.
RecordedMar 1 201356 mins
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Join this webinar and learn why consistency is the hallmark of an effective, agile organisation. With thousands of moving parts, ensuring that every user, every system is being managed consistently is critical. This webinar will show you how a best practice IT systems management software effectively defines, manages, applies and enforces IT policies across groups of machines.
A state-of-the art Policy Management system streamlines the process of creating, setting and remotely applying IT policies to groups of systems across a distributed organisation. Administrators need to be able to view all policies from a single dashboard, customise them and assign them based on organisation, group, machine type, platform or any dynamic view of machines to ensure all systems are in compliance. By automating management by policies and enforcement, administrators can then take immediate action to remediate any system that is not in compliance.
Benefits of a modern Policy Management system are:
• Ensure distributed systems are in compliance with IT policies or recurring services
• Streamline the process of applying and updating policies to multiple machines based on organisation, group, department or dynamic view
• Achieve greater confidence that distributed systems are secure and in compliance
• Manage policy enforcement of multiple groups of machines, applying varying and nested policies depending on security risk, business use or service level
• New machines can automatically inherit policy settings without any intervention
Align your IT services with company goals through an automated process and policy-driven approach. Modern Service Delivery solutions provide you with the tools your IT organisation requires in order to transform from a reactive to a proactive delivery model.
Regardless of the size of your business now you can experience the rewards in operational productivity and increased profitability through IT automation. By implementing a comprehensive and integrated solution with the power, flexibility and scalability to meet your needs today and expand as your business grows, IT automation enables a pro-active approach to improved operations and customer satisfaction. From Software Inventory to Remote Desktop Management, companies can get the tools, technology and resources that make complete IT automation possible.
Register today for a new Bring Your Own Device (BYOD) webinar and learn how to solve three major BYOD pain points:
•Most people resent having their personal devices managed and controlled by IT departments
•Most IT departments would prefer to manage company-owned applications, not employee-owned hardware
•BYOD users can pose a great risk to corporate data without a management solution
BYOD is a critical component of leading companies’ IT offerings today, giving employees the freedom and satisfaction of working on the devices that they prefer. Organisations implementing BYOD require a means of ensuring corporate control and security of enterprise data and applications, while also meeting employees’ demands for freedom from enterprise constraints on their personal device.
A modern BYOD suite delivers on all of these requirements by securely extending corporate data sources to mobile users’ smartphones and tablets. By offering the ability to control corporate data and applications within a containerised application on the user’s device, a BYOD solution provides IT departments with an enterprise-class, highly secure means of delivering real-time integration between mobile devices and back- end systems.
Automation is a key factor in the delivery of successful IT services as you can create and automate services on demand, while focusing on strategic priorities. Through client and server side scripting along with scheduling across the entire solution, IT automation provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, maximum utilisation of staff and expanded service capabilities while obtaining a rapid return on investment.
A state-of-the-art software solution can integrate and automate service management and quality control of the IT services and processes that your business depends upon on a daily basis. ITSM should be focused on service design, operations and delivery so that your employees can evaluate opportunities for improvement throughout the service lifecycle. Consolidate and standardise your service desk and supporting processes such as incident, problem, change, asset, configuration, release and deployment management.
Join Chris Brightwell from Kaseya in his webinar and discover how an IT systems management software can make your work as IT professional more efficient and what a state-of-the art solution can do for you and your IT.
In the webinar Chris will show you how despite constant challenges and growing complexity you can:
· Achieve exceptional service levels
· Implement proactive, process-driven service
· Increase staff productivity
· Exceed availability expectations
· Expand your service capabilities
Did you know that natural disasters, such as hurricane or flood only account for approximately 2% of all business disasters while hardware failures and human error account for more than 70%?
Let’s face it: as an IT professional, anything that interrupts normal business operations could form the basis of disaster for you. Just remember: whatever the cause of your interruption, how you prepare to respond that will decide the fate of your business.
Dr Daniel Hidlebaugh, Director of ILT at Milton Keynes College
Watch this webinar with Dr Daniel Hidlebaugh, Director of ILT at Milton Keynes College, who has implemented Kaseya to manage 2,500 endpoints at the College. Learn what challenges Dr Hidlebaugh had faced before he implemented the Kaseya solution, why he chose Kaseya to manage his IT infrastructure and what results he achieved.
“We are thrilled to be working with companies that really understand our unique challenges and were able deliver an effective solution quickly”, said Dr Daniel Hidlebaugh. “Our IT department has been transformed from a reactive unit providing break fix services to being a proactive department which now has the scope to assist learning.”
Organisations, both large and small, public and private, UK-based and international—are facing unprecedented challenges in an effort to support critical business initiatives in today’s dynamic business environment. Users are now distributed, mobile and technology savvy. They bring their own mobile devices to the workplace and expect quick and efficient IT services and support for those systems. It’s the Wild, Wild West out there and IT teams are expected to bring law and order to the table in order to protect and secure the organisation while supporting the changing needs of each user.
While seemingly counter intuitive, organisations can actually create IT efficiencies without having to cut service levels by adopting a systems management strategy that embraces the concept of “Discover, Manage, Automate and Validate”.
Managed Services require a clear and consistent proposition. Is your IT business consistently winning new customers from your key target list? Or are you winning too few new customers to meet your growth aspirations? Are you finding it difficult to win enough of the right kind of new customer – at the right price?
Paul Fileman and Adam Harris from Transmentum will outline the steps you can take to build and then deploy a powerful value proposition that your Managed Services sales team can leverage to win more of the right kind of new customer – in line with your IT business growth plans.
Join the webinar and learn how to:
- Base your proposition on the challenges your prospects are facing
- Build a proposition that your sales team can make work
- Take your proposition to market
- Win new customers at the right price
Many IT professionals react to problems and issues on their network rather than proactively monitoring it to avoid problems before they actually occur. This means that every small issue or outage is very costly to the business and its employees.
Our webinar on Cloud Monitoring showcases best practices for monitoring the critical aspects of your network will help implement solution to be more proactive. This allows you to minimise the issues that can cost you productivity, time and money.
Utilising a state-of-the-art monitoring solution enables you to get to the bottom of problems quickly via root cause analysis, across Cloud, on-premise, hybrid Cloud, virtualised and distributed IT environments. It offers you easy mapping of IT infrastructure to the business services supported, service level agreement management and predictive analytics for smart, contextual monitoring.
Peeush Bajpai, Director of Professional Services, Kaseya
Join Peeush Bajpai, Director of Professional Services at Kaseya, in his webinar on 3. Oct. 2013 from 2.00pm – 3.00pm, to discover how an IT systems management software can make your work as IT professional more efficient and what a state-of-the art solution can do for you and your IT.
Automation is a key factor in the delivery of successful IT Services as you can create and automate services on demand while focusing on strategic priorities. Through client and server side scripting along with scheduling across the entire solution, IT automation provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, maximum utilisation of staff and expanded service capabilities while obtaining a rapid return on investment.
In the webinar Peeush will show you how despite constant challenges and growing complexity you can:
•Achieve exceptional service levels
•Implement proactive, process-driven service
•Increase staff productivity
•Exceed availability expectations
•Expand your service capabilities
Peeush Bajpai, Director of Professional Services, Kaseya
Keeping track of hardware and software changes can be a daunting task, one that gets more difficult as the IT infrastructure and the company expands to multiple locations. This is where IT asset management (ITAM) comes in…
ITAM should be an important part of the strategy of any corporate. It covers collecting hardware and software inventory information that is then used to make decisions about hardware and software purchases and distribution. ITAM helps corporates manage their systems more effectively and saves time and money by eliminating wasted resources and set of business practices in corporates that combine financial, contractual and inventory functions to support life cycle management and strategic decision-making for the IT environment.
Join this webinar, get a short introduction to ITAM and learn about:
• The role of hard- and software of a corporate company within the concept of ITAM
• The processes and goals of ITAM in your IT department and beyond
• How to uncover savings through process improvement and support for strategic decision making
• How to gain control of the inventory in your company
• How to enhance performance of assets and the life cycle management
• Best Practice Models: a new innovative look on ITAM
Peeush Bajpai, Director of Professional Services, Kaseya
Join this webinar and learn why in recent years, data backup and disaster recovery (BDR) has been at or near the top of priorities for companies large and small when asked about technology investment plans. Decision makers recognise they need reliable BDR to protect their businesses, yet typically they invest a mere 2% to 4% of their IT budget on BDR solutions. So while the need is unquestionable; the real question becomes how to address it effectively.
Register for our webinar and learn how BYOD, cloud computing, MAC adoption and social networking security dominated IT organisations this year.
Bob Dylan was right. “The times, they are a changing.” Just 20 years ago, IT was a function of the finance department with the now archaic title of Director of Management Information Systems working hand-in-hand with the CFO to manage data pertaining to accounts payable, payroll and accounts receivable.
Both technical issues and IT solutions were departmental in nature. Today, data is ubiquitous throughout the organisation from HR, customer service and marketing to R&D, supply chain and sales, and IT solutions need to be more holistic in nature, integrating disparate functions and infrastructure in a single interface. However, despite our advances, IT is still seen as a cost centre to the rest of the organisation, a necessary evil to getting things done. IT organisations need to show strategic value to the business and demonstrate how management of technology can directly impact company goals and drive revenue. Here are ten IT concepts that will be in the forefront in 2013 that IT organisations can leverage to show value to the rest of the business.
Peeush Bajpai, Director of Professional Services, Kaseya
Join Peeush Bajpai, Director or Professional Services at Kaseya, and learn how to simplify the deployment and on-going maintenance of your endpoint and network security solution and eliminate security threats while improving user and IT efficiencies. This all can be done in the Cloud, saving you essential resources and letting you focus on more important things like your IT strategy instead.
Today’s business environment is making users more mobile than ever before—and they’re taking their systems with them. This is great for productivity and business agility but it can be a IT management nightmare. The man-hours required to deploy antivirus solutions and continually monitor and protect increasingly distributed systems can be overwhelming as administrators “chase” mobile systems that log on from remote facilities, the local coffee shop and home offices. IT process and standardisation become critical as each machine needs to be validated, checked for malicious software and cleansed as it joins the network. Even something as simple as discovery becomes vital to maintaining the health of your IT environment.
Malware is more than just a security threat. It’s a nuisance. Unwanted software saps systems’ memory and network bandwidth, slowing down the performance of legitimate applications. As a result, companies can’t get the performance it needs out of its desktops, laptops and servers, affecting the availability of business tools and users’ ability to get their job done.
Register now and learn how you can overcome these problems, automate main IT processes and focus instead on the bigger picture.
Any modern IT automation software should provide a complete end-to-end imaging and deployment solution that maximises efficiency and creates an effective ensuring reliability and consistency of deployed machines.
Register for this webinar and hear from Peeush Bajpai, Director of Professional Services at Kaseya, how you can save time and create consistency within the business through automated image deployment.
Benefits of Imaging & Deployment:
• Streamline the deployment of operating systems to bare metal machines
• Manage computer lab environments with scheduled machine refreshes to return the lab machines back to a known state
• On-board and setup new machines by simply plugging them into the network
• Provide more reliable and consistent environments by standardising images
Attend a product demo for a high-level introduction to Kaseya and see for yourself what Kaseya can do for MSPs and IT departments and why over 50% of the MSPMentor Top 100 MSPs use Kaseya.
Kaseya is the leading global provider of IT Systems Management software. Our solutions empower everyone - from individual consumers to large corporations and IT service providers - to proactively manage and control IT assets remotely, easily and efficiently from one integrated web-based platform.
Join us and learn how to get ahead with the following:
· Deliver an effective and scalable service
· Discover unmanaged machines, automate agent deployment and gather comprehensive audit and inventory information
· Offer remote assistance without interrupting the end user and proactively monitor your or your clients’ infrastructure
· Provide full Patch Management from the same platform
· Increase efficiency within your IT infrastructure and revenue
Don’t miss out on your chance to learn more about the industry's ONLY "all in one" IT service management solution.
If you’re an IT administrator this situation will sound familiar: you have to manage an ever growing IT estate without enough IT staff. This task increases in difficulty as the network expands beyond the walls of your organisation to multiple remote locations. Building an accurate inventory of IT assets can be a massive challenge, especially as these assets often experience changes.
Most of the benefits of a mature asset management practice are based on three components: People, Process, and Technology. Join this webinar and gain insight on how to deploy a successful IT Asset Management Automation plan to increase the efficiencies in accurate data discovery, consolidate the information between inventory, licenses and contracts and achieve a better tracking of renewals and lease expiry.
Also, learn how to integrate effectively asset, contract, and service management departments for better reporting and metrics. Bring all your questions and interact live with the presenter!
About the presenter: Chris Brightwell is Senior Engineer at Kaseya and has more than 14 years of IT experience. He has previously worked for Symantec and 2e2.
Register today for a new Kaseya Corporate IT Webinar and learn how a state-of-the-art configuration management (CM) system in the cloud helps you establish and maintain consistency of your IT estate in order to get the best performance out of your IT department. Learn how a CM system on the cloud gives you greater control and visibility of your systems and assets in your IT department and reduce time and resources invested in individual machines. A modern, virtualised CM tool helps corporates control IT assets and deliver a superior internal service to the rest of the company.
Register for this webinar and learn about:
•Best practices for identifying, assessing/approving, implementing, testing/releasing IT assets, processes and software
•The processes and goals of IT Asset Management and Life Cycle Management
•Improving time to market and reducing risk in operational and application changes
•Uncovering savings through process improvement and support for strategic decision-making
•Designing reports and releasing audits to ensure highest efficiency
•Improving stakeholder collaboration for quicker changes and higher success rate