Name: DITA Best Practices: 10 Things You Can Do To Help Ensure Success
Start: 2017-05-31T17:00:00Z
End: 2017-05-31T17:00:52.000Z
Location: BrightTALK
Rating: 4.4

The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.

TBD

“Let’s Talk Personalization” is brought to you by The Content Wrangler and AvenueCX and sponsored by Heretto, the #ContentOps platform for product, reference, and knowledge content.

Let's Talk Personalization — Ep 6

TBD

Let's Talk ContentOps is brought to you by The Content Wrangler, Scriptorium Publishing, and is sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.

Let's Talk Content Operations — Episode 6

[Let's Talk Technical Documentation E6] TBD

TCW Webinar

Join Eeshita Grover, an experienced content strategy leader, for a free 90-minute online course titled "Key Performance Indicators in ContentOps Management."  This workshop can help you to integrate your content strategy seamlessly with your product strategy to boost the impact and effectiveness of enterprise content.

"Key Performance Indicators in ContentOps Management" will help you zero-in on the metrics that define the success of content strategies. This workshop is designed to empower you to measure, analyze, and interpret key performance indicators (KPIs) that directly impact product adoption and customer engagement.

You will gain an understanding of essential content success KPIs, including but not limited to:

Impact on Product Adoption: Learn to track user actions, such as clicks and purchases, to evaluate the influence of content on buying behavior.

Engaged Time/Dwell Time: Discover the significance of measuring how long visitors stay engaged with your content, an indicator of content relevance and effectiveness.

Audience Segmentation: Learn to segment audiences for targeted content delivery and improved user experiences.

Visitor Metrics: Analyze data on new and returning visitors to gauge content reach and retention.

Trend Comparisons: Discover how to connect disparate data points and observe emerging trends that inform strategic decisions.

Recirculation Rate: Explore how to monitor users’ content journeys to optimize pathways and enhance content recirculation.

Case Deflection/Self-Service: Learn to measure the effectiveness of your content in enabling self-service capabilities, reducing support overhead and improving user satisfaction.

Can’t make it? Register, and we’ll send you a link you can use to watch a recording.

Brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.

[Workshop] Key Performance indicators In ContentOps Management

Let's Talk Personalization — Ep 5

Heretto Case Study — TBD

Coffee and Content — Topic TBD

API Docs — Topic TBD

Let's Talk Content Operations — Episode 5

Let's Talk Technical Documentation E5

Coffee and Content — TBD

It Takes a Village to Create Your Content Collection

Going DITA: Building an Implementation Plan for Positive Disruption

DITA Satisfaction Survey: Overcoming the BIG Challenges When Adopting DITA

DITA Best Practices & Lessons Learned from the Trenches

You’ve made the decision to move to DITA, now what? Where do you start? What should you know up front? What are the pitfalls in implementing DITA? How can you avoid those pitfalls? 

Join me, Scott Abel, The Content Wrangler, and my special guest, content strategy maven, Jennifer Schlotfeldt, IBM, for a presentation designed to highlight best practices to help ensure DITA project success.

Attendees will learn:
• Ways to ensure the creation of effective topics
• How to properly architect content and assemble topics into information that is retrievable, organized, and reusable
• Several “in the trenches” solutions for ensuring quality implementations, including guidance on content conversion

About Jennifer Schlotfeldt

Jenifer Schlotfeldt is a senior content strategist, designer, and architect at IBM. Jenifer leads a team of software engineers and content designers that owns the Bluemix Learn Experience. Not only is the team supporting continuous delivery of the Bluemix Docs, but it also embraces DevOps and Design Thinking practices. She is also the co-author of "DITA Best Practices: A Roadmap for Writing, Editing, and Architecting in DITA," published in 2011.

DITA Best Practices: 10 Things You Can Do To Help Ensure Success

DITA

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DITA Best Practices: 10 Things You Can Do To Help Ensure Success

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