[Case Study] From Markdown and WordPress to LwDITA, GitHub, and Zendesk

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Presented by

Laverne Henderson, Senior Technical Writer for FogHorn Systems

About this talk

The Documentation Team at FogHorn Systems moved from manual content creation and delivery processes using Markdown and WordPress to an automated process using Lightweight DITA (LwDITA) to author content, GitHub to store content, and Zendesk to publish content. Join Scott Abel, The Content Wrangler, and his special guest, Laverne Henderson, Senior Technical Writer for FogHorn Systems, for this free one-hour webinar. Laverne will discuss how their team did this and what benefits you can derive from this process. Attendees will learn: • Why make the move away from Markdown and toward markup • How to prepare teams to move to LwDITA • How FogHorn uses LWDITA, GitHub, and Zendesk to produce documentation About Laverne Henderson Laverne Henderson is Senior Technical Writer for FogHorn Systems. From leading, managing, and motivating a global team of writers, where he proposed and implemented a tier 1 CMS and content publishing solution, to being a single person army in a startup, that required out-of-box thinking on a shoestring budget for content authoring and publishing, Laverne Henderson is always looking for the best solution that fits for his team.
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