The Value of DITA: Beyond Metrics

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Presented by

Mark Lewis and Steve O'Sullivan of Caliper Content Services

About this talk

The idea for DITA Metrics was born over a decade ago. Simple. Use metrics to prove the savings possible using DITA to justify the purchase of a new content solution. But surveys and discussions are saying that content departments are STILL struggling to convince executives to open the purse strings and buy DITA. Why? Join Scott Abel, The Content Wrangler, and his special guests, Mark Lewis and Steve O'Sullivan, both of Caliper Content Services, for this free one-hour webinar. Mark and Steve will offer an answer and guidance that is based on years of in-the-trenches experience designing and selling content solutions for a variety of industries. Takeaways: • Learn the basics of content metrics • Learn about content problems that can be solved using DITA • Learn how to make executives love DITA About Mark Lewis Mark Lewis is a content strategist, content engineer, speaker, author and STC Fellow. He is Co-founder of Caliper Content Services, an intelligent content consultancy. He is recognized throughout the industry for his ability to prove the business case for moving static content to XML and intelligent content. Through design metrics, his approach can prove alignment across content strategy and corporate strategy. About Steve O'Sullivan Steve O’Sullivan is the Co-founder of Caliper Content Services, an intelligent content consultancy. As a solutions architect and technical project manager, he designs authoring experiences and solutions that meets the needs of both internal and external audiences. With over 14 years experience, he has tackled complex business environments, needs, and conversations to improve efficiency across content teams. Steven has solved content problems across a variety of industries, from government to oil & gas, with a focus on translation and change management.
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