DITA Metrics: Selling to Executives

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Presented by

Steve O'Sullivan, Mark Lewis, Joe Gelb & Scott Abel

About this talk

Join Scott Abel, The Content Wrangler, for a discussion with intelligent content experts Mark Lewis and Steve O’Sullivan (Caliper Content Services), and Joe Gelb (Zoomin Software) about the findings from the 2020 DITA Satisfaction Survey. Mark, Steve, Joe, and Scott will propose the collection of metrics that matter — and share proven approaches used by technical communication team leaders to convince executives to support the adoption of the Darwin Information Typing Architecture. A copy of the DITA Satisfaction Report will be provided to all registrants.
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