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Can't Read, Won't Buy: The Impact of Localized Business Content on Consumers

Presented by

Dr. Donald DePalma, Patrick Bosek, and Scott Abel

About this talk

Join us for a chat with Don DePalma, founder and Chief Research Officer, CSA Research, about the findings from his firm's 29-country survey of 8,700 consumers. You'll learn why purchasers are less inclined to buy products that lack instructions — or that fail to provide post-sales customer support content — in their preferred language. You'll discover why local-language content leads to a greater likelihood of purchase and stickier post-sales loyalty. Coffee & Content is brought to you by The Content Wrangler and Heretto.
The Content Wrangler

The Content Wrangler

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Content is a business asset worthy of being managed efficiently.
The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.
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